I have this FBI Moneypak virus currently on this laptop and it doesn't allow me to access any other parts of the computer outside of the initial login screen before it pops up. I can't start in any of the safe mode options or run safe mode with command prompt. I tried safe mode with command prompt and then typed "explorer.exe", still the virus popped up and doesn't allow me to do anything. I am at a loss for what to do. I know I need to somehow transfer anti-malware software onto my computer and run it to get the initial screen block removed. But I am at a loss for how to do so. I downloaded malwarebytes onto a USB drive but since I can't access any prompts or see my home screen, there is no way to run it. If there is any way i could be helped i would greatly appreciate it. Because as of right now I have no idea where to start because every online forum i have tried seems to only have solutions for the old virus which didn't work in safe mode like the current updated virus does.
Like i said, i have a very limited knowledge of the specific functions or actions i need to take. If someone could please lay it out for me in steps or direct me towards a source that can explain this to me I would really appreciate it.
I realize I may have caused confusion with my initial couple paragraphs. So to reiterate, THE COMPUTER WITH THE ISSUE DOESN'T ALLOW INTERNET ACCESS. I am using a different computer to post in here and request help
Right now, I am currently using my mom's laptop to post and look up solutions. However, I will be replying to comments from possibly my phone as well. But the laptop with the issue doesn't allow access to the internet or anything which is why I haven't attached the DDS or anything else since this computer I am using is not the one with the issue
Edited by olepapa, 07 January 2013 - 08:21 PM.