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When I open Internet Explorer extra sometimes an extra page opens


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10 replies to this topic

#1 BellaLeonessa

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Posted 07 January 2013 - 02:39 PM

I am running windows vista and also a popup comes up saying "Web page unavailable while offline" and for me to choose my internet connection. How do I fix these problems?

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#2 Broni

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Posted 07 January 2013 - 03:17 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 BellaLeonessa

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Posted 07 January 2013 - 10:08 PM

Mini Tool Box Log:

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.642
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.533
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.393
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.268
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.143
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.034
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

aioprnt (Version: 5.3.1.0)
Akamai NetSession Interface
Ask Toolbar Updater (Version: 1.2.1.23037)
Canon iP2700 series Printer Driver
Conexant D850 PCI V.92 Modem (Version: 7.74.00)
Dell Dock (Version: 1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Kodak AIO Printer (Version: 7.0.3.0)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Modem Diagnostic Tool (Version: 1.0.24.0)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Yahoo! BrowserPlus 2.9.8

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 6132.27 MB
Available physical RAM: 4563.74 MB
Total Pagefile: 12377.56 MB
Available Pagefile: 10223.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3996.68 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:683.95 GB) (Free:528.96 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:8.1 GB) NTFS
3 Drive e: (OFFICE14) (CDROM) (Total:2.35 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\KISSABOO-PC

Administrator Guest kissaboo


**** End of log ****

#4 BellaLeonessa

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Posted 07 January 2013 - 10:08 PM

FSS Log:

Farbar Service Scanner Version: 05-01-2013
Ran by kissaboo (administrator) on 07-01-2013 at 21:39:44
Running from "C:\Users\kissaboo\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NPP71O5G"
Windows Vista ™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7

C:\Windows\System32\drivers\afd.sys
[2012-03-27 10:51] - [2012-01-03 09:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2012-05-10 23:46] - [2012-03-30 07:45] - 1422720 ____A (Microsoft Corporation) AC8D5728E6AD6A7C4819D9A67008337A

C:\Windows\System32\dnsrslvr.dll
[2011-04-14 21:38] - [2011-03-02 11:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2010-03-18 07:45] - [2009-04-11 02:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe
[2010-03-18 07:46] - [2009-04-11 02:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2010-03-18 07:45] - [2009-04-11 02:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2012-10-10 05:26] - [2012-06-01 19:20] - 0174592 ____A (Microsoft Corporation) CA78B312C44E4D52E842C2C8BD48E452

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2010-03-18 07:46] - [2009-04-11 02:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****


aswMBR Log:

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-01-07 21:47:26
-----------------------------
21:47:26.530 OS Version: Windows x64 6.0.6002 Service Pack 2
21:47:26.530 Number of processors: 2 586 0x170A
21:47:26.530 ComputerName: KISSABOO-PC UserName: kissaboo
21:47:28.449 Initialize success
21:48:01.220 AVAST engine defs: 13010701
21:48:22.764 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
21:48:22.764 Disk 0 Vendor: Hitachi_HDS721075KLA330 GK8OA97A Size: 715404MB BusType: 3
21:48:22.780 Disk 0 MBR read successfully
21:48:22.780 Disk 0 MBR scan
21:48:22.795 Disk 0 Windows VISTA default MBR code
21:48:22.795 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
21:48:22.826 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 15000 MB offset 81920
21:48:22.842 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 700363 MB offset 30801920
21:48:22.904 Disk 0 scanning C:\Windows\system32\drivers
21:48:36.383 Service scanning
21:49:05.524 Modules scanning
21:49:05.539 Disk 0 trace - called modules:
21:49:05.586 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
21:49:05.586 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800631c790]
21:49:05.586 3 CLASSPNP.SYS[fffffa6000fd3c33] -> nt!IofCallDriver -> [0xfffffa80060a3930]
21:49:05.586 5 acpi.sys[fffffa60008defde] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80060a6940]
21:49:06.756 AVAST engine scan C:\Windows
21:49:09.112 AVAST engine scan C:\Windows\system32
21:54:14.048 AVAST engine scan C:\Windows\system32\drivers
21:54:40.599 AVAST engine scan C:\Users\kissaboo
22:02:14.496 AVAST engine scan C:\ProgramData
22:04:09.562 Scan finished successfully
22:07:34.592 Disk 0 MBR has been saved successfully to "C:\Users\kissaboo\Desktop\MBR.dat"
22:07:34.607 The log file has been saved successfully to "C:\Users\kissaboo\Desktop\aswMBR.txt"

Security chieck redirected to a website. Download it from there?

Edited by BellaLeonessa, 07 January 2013 - 10:11 PM.


#5 Broni

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Posted 07 January 2013 - 10:09 PM

You posted twice same incomplete log.
Pleased redo.

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#6 BellaLeonessa

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Posted 07 January 2013 - 11:17 PM

I'm trying to figure out which one...

#7 Broni

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Posted 07 January 2013 - 11:53 PM

MiniToolbox.

My Website

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#8 BellaLeonessa

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Posted 08 January 2013 - 11:53 AM

Redone Mini Tool Box Log:

MiniToolBox by Farbar Version: 25-11-2012
Ran by kissaboo (administrator) on 08-01-2013 at 11:51:53
Running from "C:\Users\kissaboo\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XP4UESD5"
Windows Vista ™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : kissaboo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-24-E8-03-E8-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d9af:6b3d:c1ba:bc4d%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 08, 2013 11:45:25 AM
Lease Expires . . . . . . . . . . : Tuesday, January 08, 2013 12:45:25 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 251667688
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-B1-07-57-00-24-E8-03-E8-88
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3D8CE7F4-3DF3-4E44-82B9-1CA6EE11F528}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:1013:70c:3f57:fffd(Preferred)
Link-local IPv6 Address . . . . . : fe80::1013:70c:3f57:fffd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

Name: google.com
Addresses: 2607:f8b0:4002:c03::65
74.125.139.139
74.125.139.100
74.125.139.101
74.125.139.102
74.125.139.113
74.125.139.138



Pinging google.com [74.125.139.102] with 32 bytes of data:

Reply from 74.125.139.102: bytes=32 time=25ms TTL=45

Reply from 74.125.139.102: bytes=32 time=25ms TTL=45



Ping statistics for 74.125.139.102:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 25ms, Average = 25ms

Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=918ms TTL=48

Reply from 98.139.183.24: bytes=32 time=333ms TTL=47



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 333ms, Maximum = 918ms, Average = 625ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 24 e8 03 e8 88 ...... Realtek PCIe FE Family Controller
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{3D8CE7F4-3DF3-4E44-82B9-1CA6EE11F528}
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.2 276
192.168.0.2 255.255.255.255 On-link 192.168.0.2 276
192.168.0.255 255.255.255.255 On-link 192.168.0.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:9d38:953c:1013:70c:3f57:fffd/128
On-link
11 276 fe80::/64 On-link
10 266 fe80::/64 On-link
10 266 fe80::1013:70c:3f57:fffd/128
On-link
11 276 fe80::d9af:6b3d:c1ba:bc4d/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/07/2013 02:21:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/07/2013 02:01:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/07/2013 02:01:05 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/25/2012 09:20:01 AM) (Source: RasClient) (User: )
Description: CoId={E322D9AB-8B89-45CA-83F4-D4D5571B859B}: The user kissaboo-PC\kissaboo dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.

Error: (12/22/2012 03:18:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2012 03:27:48 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/29/2012 11:39:53 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16455 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: c40
Start Time: 01cdce4f88f0c0b0
Termination Time: 0

Error: (11/21/2012 00:43:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/15/2012 09:14:40 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/31/2012 00:12:28 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 13d8
Start Time: 01cdb784c9766cc0
Termination Time: 16


System errors:
=============
Error: (01/07/2013 08:37:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %Trojan:JS/IframeRef60 has encountered a critical error when taking action on malware or other potentially unwanted software.

For more information please see the following:
%Trojan:JS/IframeRef603

Name: Trojan:JS/IframeRef

ID: 2147638646

Severity: %Trojan:JS/IframeRef600

Category: %Trojan:JS/IframeRef602

Path: 4.1.0522.02

Detection Origin: 4.1.0522.04

Detection Type: 4.1.0522.08

Detection Source: %Trojan:JS/IframeRef608

User: {8848D1A0-2EEA-4D6B-BA81-41A27441E262}9

Process Name: %Trojan:JS/IframeRef609

Action: {8848D1A0-2EEA-4D6B-BA81-41A27441E262}1

Action Status: {8848D1A0-2EEA-4D6B-BA81-41A27441E262}8

Error Code: {8848D1A0-2EEA-4D6B-BA81-41A27441E262}3

Error description: {8848D1A0-2EEA-4D6B-BA81-41A27441E262}4

Signature Version: 2013-01-08T01:37:29.714Z1

Engine Version: 2013-01-08T01:37:29.714Z2

Error: (01/07/2013 08:26:10 PM) (Source: DCOM) (User: kissaboo-PC)
Description: application-specificLocalActivation{A47979D2-C419-11D9-A5B4-001185AD2B89}kissaboo-PCkissabooS-1-5-21-4003450189-3407766541-3014810002-1000LocalHost (Using LRPC)

Error: (01/07/2013 08:26:06 PM) (Source: DCOM) (User: kissaboo-PC)
Description: application-specificLocalActivation{A47979D2-C419-11D9-A5B4-001185AD2B89}kissaboo-PCkissabooS-1-5-21-4003450189-3407766541-3014810002-1000LocalHost (Using LRPC)

Error: (01/07/2013 02:21:53 PM) (Source: Service Control Manager) (User: )
Description: tljkva

Error: (01/07/2013 02:12:08 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (01/07/2013 02:10:39 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.141.3261.0

Update Source: %NT AUTHORITY59

Update Stage: 4.1.0522.00

Source Path: 4.1.0522.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/07/2013 02:10:39 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (01/07/2013 02:05:00 PM) (Source: DCOM) (User: )
Description: 1084MSIServer{000C101C-0000-0000-C000-000000000046}

Error: (01/07/2013 02:02:14 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (01/07/2013 02:01:16 PM) (Source: Service Control Manager) (User: )
Description: MpFilter
spldr
tljkva
Wanarpv6


Microsoft Office Sessions:
=========================
Error: (01/07/2013 02:21:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/07/2013 02:01:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/07/2013 02:01:05 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/25/2012 09:20:01 AM) (Source: RasClient)(User: )
Description: {E322D9AB-8B89-45CA-83F4-D4D5571B859B}kissaboo-PC\kissabooBroadband Connection0

Error: (12/22/2012 03:18:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2012 03:27:48 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/29/2012 11:39:53 AM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16455c4001cdce4f88f0c0b00

Error: (11/21/2012 00:43:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/15/2012 09:14:40 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/31/2012 00:12:28 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.1645013d801cdb784c9766cc016


CodeIntegrity Errors:
===================================
Date: 2013-01-04 15:41:41.954
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-04 15:41:41.783
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-04 15:41:41.658
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-04 15:41:41.533
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.642
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.533
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.393
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.268
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.143
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.

Date: 2012-11-22 10:30:04.034
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\Backup\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_0f3cadd61ec3b22c_tcpip.sys_3339bd51 because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

aioprnt (Version: 5.3.1.0)
Akamai NetSession Interface
Ask Toolbar Updater (Version: 1.2.1.23037)
Canon iP2700 series Printer Driver
Conexant D850 PCI V.92 Modem (Version: 7.74.00)
Dell Dock (Version: 1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Kodak AIO Printer (Version: 7.0.3.0)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Modem Diagnostic Tool (Version: 1.0.24.0)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Yahoo! BrowserPlus 2.9.8

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 6132.27 MB
Available physical RAM: 4772.79 MB
Total Pagefile: 12377.56 MB
Available Pagefile: 10152.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3996.67 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:683.95 GB) (Free:528.81 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:8.1 GB) NTFS
3 Drive e: (OFFICE14) (CDROM) (Total:2.35 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\KISSABOO-PC

Administrator Guest kissaboo


**** End of log ****

#9 Broni

Broni

    The Coolest BC Computer


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Posted 08 January 2013 - 07:08 PM

I still need MBAM log.

My Website

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#10 BellaLeonessa

BellaLeonessa
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Posted 08 January 2013 - 10:51 PM

I already had it installed it found nothing.

#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
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Posted 08 January 2013 - 11:35 PM

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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