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31 replies to this topic

#16 FlashE

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Posted 11 January 2013 - 06:36 PM

I've conducted searches since last night and the search results have not been redirected.

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#17 gringo_pr

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    Bleepin Gringo


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Posted 11 January 2013 - 08:35 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#18 FlashE

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Posted 12 January 2013 - 11:58 AM

Hello,

The script ran, and I had to reboot again because of the 'illegal error' message. I searched without the browser redirecting. The log file is below:

ComboFix 13-01-12.01 - Erica 01/12/2013 11:21:03.17.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5607.3060 [GMT -5:00]
Running from: c:\users\Erica\Desktop\ComboFix.exe
Command switches used :: c:\users\Erica\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Erica\AppData\Local\Microsoft\Windows\Temporary Internet Files\ica2bb1.ica
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_RkHit
.
.
((((((((((((((((((((((((( Files Created from 2012-12-12 to 2013-01-12 )))))))))))))))))))))))))))))))
.
.
2013-01-12 16:28 . 2013-01-12 16:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-12 16:28 . 2013-01-12 16:28 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-01-11 23:22 . 2012-11-19 06:01 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A6F5F389-8AA8-404D-8A5E-225C152756AF}\mpengine.dll
2013-01-11 17:09 . 2009-04-17 00:55 34584 ----a-w- c:\windows\SysWow64\drivers\rkt.sys
2013-01-11 17:09 . 2013-01-11 17:11 -------- d-----w- c:\program files (x86)\SpyDig
2013-01-10 10:24 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll
2013-01-10 10:24 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll
2013-01-10 10:23 . 2012-11-01 05:43 2002432 ----a-w- c:\windows\system32\msxml6.dll
2013-01-10 10:23 . 2012-11-01 05:43 1882624 ----a-w- c:\windows\system32\msxml3.dll
2013-01-10 10:22 . 2012-11-01 04:47 1389568 ----a-w- c:\windows\SysWow64\msxml6.dll
2013-01-10 10:22 . 2012-11-01 04:47 1236992 ----a-w- c:\windows\SysWow64\msxml3.dll
2013-01-10 10:22 . 2012-11-20 05:48 307200 ----a-w- c:\windows\system32\ncrypt.dll
2013-01-10 10:22 . 2012-11-20 04:51 220160 ----a-w- c:\windows\SysWow64\ncrypt.dll
2013-01-10 10:22 . 2012-11-22 05:44 800768 ----a-w- c:\windows\system32\usp10.dll
2013-01-10 10:22 . 2012-11-22 04:45 626688 ----a-w- c:\windows\SysWow64\usp10.dll
2013-01-10 03:20 . 2012-12-07 10:46 55296 ----a-w- c:\windows\SysWow64\cero.rs
2013-01-10 03:18 . 2012-11-30 05:38 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-01-10 03:17 . 2012-11-23 03:13 68608 ----a-w- c:\windows\system32\taskhost.exe
2013-01-10 03:17 . 2012-11-23 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys
2013-01-10 03:01 . 2013-01-10 03:01 -------- d-----w- C:\_OTL
2013-01-07 21:39 . 2013-01-07 21:39 -------- d-----w- c:\users\Erica\AppData\Local\Wajam
2013-01-07 21:39 . 2013-01-07 21:39 -------- d-----w- c:\program files (x86)\Wajam
2013-01-07 21:39 . 2013-01-08 11:28 -------- d-----w- c:\program files (x86)\OApps
2013-01-07 03:13 . 2013-01-07 03:13 -------- d-----w- c:\users\Erica\AppData\Roaming\Anvisoft
2013-01-07 03:12 . 2012-11-07 07:16 17232 ----a-w- c:\windows\system32\drivers\asdws.sys
2013-01-07 03:12 . 2012-11-07 07:16 23376 ----a-w- c:\windows\system32\drivers\asdrs.sys
2013-01-07 03:12 . 2012-11-07 07:16 18768 ----a-w- c:\windows\system32\drivers\asdrm.sys
2013-01-07 03:12 . 2013-01-07 03:12 -------- d-----w- c:\programdata\Anvisoft
2013-01-07 03:12 . 2013-01-07 03:12 -------- d-----w- c:\program files (x86)\Anvisoft
2013-01-07 02:31 . 2013-01-07 02:31 -------- d-----w- c:\program files\CCleaner
2013-01-07 02:03 . 2013-01-07 02:03 208216 ----a-w- c:\windows\system32\drivers\97791840.sys
2013-01-07 01:36 . 2012-05-28 15:28 197264 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
2013-01-07 01:30 . 2012-11-09 11:37 177680 ----a-w- c:\windows\system32\mfevtps.exe
2013-01-07 01:18 . 2013-01-07 01:18 -------- d-----w- c:\users\Erica\AppData\Roaming\LavasoftStatistics
2013-01-07 01:04 . 2013-01-07 01:04 -------- d-----w- c:\users\Erica\AppData\Local\Downloaded Installations
2013-01-07 01:03 . 2013-01-07 01:03 14456 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-01-07 01:03 . 2013-01-07 01:03 -------- d-----w- c:\users\Erica\AppData\Local\adawarebp
2013-01-07 01:03 . 2013-01-07 01:03 -------- d-----w- c:\programdata\Ad-Aware Browsing Protection
2013-01-07 01:03 . 2013-01-07 01:03 -------- d-----w- c:\program files (x86)\Toolbar Cleaner
2013-01-07 00:57 . 2013-01-07 00:57 -------- d-----w- c:\users\Erica\AppData\Roaming\SUPERAntiSpyware.com
2013-01-07 00:57 . 2013-01-07 00:57 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-01-07 00:57 . 2013-01-07 00:57 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-01-07 00:27 . 2013-01-08 00:17 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-01-06 16:08 . 2012-06-05 07:37 256904 ----a-w- c:\windows\SysWow64\drivers\tmcomm.sys
2013-01-06 14:21 . 2013-01-06 14:21 -------- d-----w- c:\users\Erica\AppData\Roaming\Malwarebytes
2013-01-06 14:21 . 2013-01-06 14:21 -------- d-----w- c:\programdata\Malwarebytes
2013-01-06 14:21 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-06 14:21 . 2013-01-06 14:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-01-06 14:20 . 2013-01-06 14:20 -------- d-----w- c:\users\Erica\AppData\Local\Programs
2012-12-26 15:02 . 2012-12-26 15:03 -------- d-----w- c:\users\Erica\AppData\Local\Amazon
2012-12-22 13:21 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-22 13:21 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-22 13:21 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-22 13:21 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-19 12:30 . 2012-12-19 12:30 -------- d-----w- c:\programdata\McAfee Security Scan
2012-12-19 12:29 . 2012-12-24 17:16 -------- d-----w- c:\program files (x86)\McAfee Security Scan
2012-12-19 12:29 . 2012-12-19 12:29 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2012-12-14 02:53 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-14 02:53 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-12-14 02:50 . 2012-11-02 05:59 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-12-14 02:50 . 2012-11-02 05:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-30 04:45 . 2013-01-10 03:19 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-09 11:40 . 2012-11-09 11:40 69672 ----a-w- c:\windows\system32\drivers\cfwids.sys
2012-11-09 11:37 . 2012-11-09 11:37 339776 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2012-11-09 11:35 . 2012-11-09 11:35 771096 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2012-11-09 11:34 . 2012-11-09 11:34 515528 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2012-11-09 11:34 . 2012-11-09 11:34 309400 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2012-11-09 11:33 . 2012-11-09 11:33 178840 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2012-11-02 06:46 . 2012-11-02 06:46 97208 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2012-11-02 06:46 . 2012-11-02 06:46 328976 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2012-11-02 06:46 . 2012-11-02 06:46 10544 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2012-10-16 08:38 . 2012-11-28 11:06 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 11:06 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 11:06 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-06-06 39408]
"Spotify Web Helper"="c:\users\Erica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-11-16 1199576]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-01 5629312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-11-11 343168]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]
"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
"ConnectionCenter"="c:\program files (x86)\Citrix\ICA Client\concentr.exe" [2012-07-27 380088]
"IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-09-28 140640]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-10-07 454160]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-09-24 926896]
"Trend Micro RUBotted V2.0 Beta"="c:\program files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe" [2010-12-17 1103184]
"Trend Micro Browser Guard"="c:\program files (x86)\Trend Micro\Browser Guard\BGUI.EXE" [2011-02-26 787984]
"Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2012-12-11 542104]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-10-07 454160]
"ADBlocker"="c:\program files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerTray.exe" [2012-12-21 979816]
"Anvi Smart Defender"="c:\program files (x86)\Anvisoft\Anvi Smart Defender\ASDTray.exe" [2012-12-21 1434984]
.
c:\users\Erica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2011-9-2 227712]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe [2012-9-5 271808]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\Citrix\ICACLI~1\RSHook.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-05-28 197264]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-09-05 234776]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [2012-11-02 97208]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-12-01 250984]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2010-11-30 307304]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-06-28 828856]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-04-25 52736]
R3 WajamUpdater;WajamUpdater;c:\program files (x86)\Wajam\Updater\WajamUpdater.exe [2012-10-05 109064]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-08-18 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-01-07 14456]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-11-09 339776]
S1 asdnet;asdnet;c:\program files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\sys\amd64\asdnet.sys [2012-09-07 19280]
S1 asdrm;asdrm;c:\windows\system32\DRIVERS\asdrm.sys [2012-11-07 18768]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2012-04-25 93272]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]
S2 ADBlockerSrv;AD Blocker Service;c:\program files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerSrv.exe [2012-11-13 279368]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-11-11 204288]
S2 asdrs;AntiMalware Host-based Intrusion Prevention System;c:\windows\system32\DRIVERS\asdrs.sys [2012-11-07 23376]
S2 asdsrv;Anvi Smart Defender Realtime Guard Service;c:\program files (x86)\Anvisoft\Anvi Smart Defender\ASDSrv.exe [2012-12-21 735592]
S2 asdws;AnviSmartDefender Web Guard;c:\windows\system32\DRIVERS\asdws.sys [2012-11-07 17232]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2012-10-07 220856]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2012-10-07 220856]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2012-10-07 220856]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2012-10-07 220856]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [2012-10-06 1007288]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-11-09 218320]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-11-09 177680]
S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe [2011-07-19 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-07-19 126392]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files (x86)\Trend Micro\RUBotted\RUBotSrv.exe [2010-12-17 439632]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-05-24 294848]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2010-09-24 116752]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-11-09 69672]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-02-09 77424]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-11-09 515528]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [2012-11-02 328976]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 47632]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2009-06-15 12800]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-06 02:28]
.
2013-01-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-06 02:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [BU]
"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2011-03-24 310912]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2011-06-30 562304]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-02 2710856]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://start.toshiba.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local;<local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Erica\AppData\Roaming\Mozilla\Firefox\Profiles\bjuf9kue.default-1357861935752\
FF - ExtSQL: 2013-01-10 18:48; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files (x86)\McAfee\SiteAdvisor
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Coupon Companion Plugin - c:\program files (x86)\Coupon Companion Plugin\Uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Canon\IJPLM\IJPLMSVC.EXE
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
.
**************************************************************************
.
Completion time: 2013-01-12 11:36:27 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-12 16:36
ComboFix2.txt 2013-01-08 11:33
ComboFix3.txt 2013-01-06 23:41
ComboFix4.txt 2013-01-06 23:19
ComboFix5.txt 2013-01-12 16:19
.
Pre-Run: 560,708,325,376 bytes free
Post-Run: 560,459,571,200 bytes free
.
- - End Of File - - 8153911387998277E607D99FBD4E36D0

#19 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 January 2013 - 01:11 PM

Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#20 FlashE

FlashE
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Posted 12 January 2013 - 06:53 PM

Hello,

The report text is below:


Ad-Aware Browsing Protection
AD Blocker
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI
Amazon Kindle
Amazon Links
Amazon MP3 Downloader 1.0.17
AMD VISION Engine Control Center
Anvi Smart Defender 1.8
Apple Application Support
Apple Software Update
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Bejeweled 3
Browser Guard v3.0
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 3.1
Canon MX340 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Citrix Authentication Manager
Citrix Receiver
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver Inside
Citrix Receiver Updater
Citrix Receiver(Aero)
Citrix Receiver(DV)
Citrix Receiver(USB)
Coupon Companion Plugin
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
FATE - The Traitor Soul
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Java Auto Updater
Java™ 6 Update 25
Junk Mail filter update
Label@Once 1.0
Letters from Nowhere 2
Malwarebytes Anti-Malware version 1.70.0.1100
McAfee Security Scan Plus
McAfee Total Protection
Mesh Runtime
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Mozilla Firefox 18.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Netwaiting
Online Plug-in
PDFCreator
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Polar Bowler
Realtek USB 2.0 Reader Driver
Realtek WLAN Driver
RollerCoaster Tycoon 3: Platinum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
SelectionLinks
Self-service Plug-in
Skype Launcher
Spotify
SpyDig v1.0
Tales of Lagoona
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBARegistration
Trend Micro RUBotted 2.0 Beta
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Wajam
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinPcap 4.1.1
Zuma's Revenge

#21 gringo_pr

gringo_pr

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Posted 12 January 2013 - 07:17 PM

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Java™ 6 Update 25
McAfee Security Scan Plus

[/list]


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#22 FlashE

FlashE
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Posted 13 January 2013 - 09:29 AM

Hello and Thanks,

The Java 6 update was removed and a current update was installed. Is the purchased McAfee scanner causing issues for the machine? No issues removing files or updating others. Browser not redirecting.

MBAM and HiJackThis logs attached:

Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.13.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Erica :: ES2-PC [administrator]

Protection: Enabled

1/13/2013 9:06:43 AM
mbam-log-2013-01-13 (09-06-43).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233721
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:15:24 AM, on 1/13/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Erica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe
C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
C:\Program Files (x86)\Trend Micro\Browser Guard\BGUI.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerTray.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDTray.exe
C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Trend Micro\Browser Guard\tmiegsrv.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Erica\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files (x86)\Wajam\IE\priam_bho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TMIEGBHO - {F1AD4A42-BA52-47BC-89DF-3F68F24C017F} - C:\Program Files (x86)\Trend Micro\Browser Guard\TMAMS.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: TMBGBAR TOOLBAR - {C8137A8D-415D-450C-A1B1-D0C519D45296} - C:\Program Files (x86)\Trend Micro\Browser Guard\tmieg.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Trend Micro RUBotted V2.0 Beta] C:\Program Files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe
O4 - HKLM\..\Run: [Trend Micro Browser Guard] "C:\Program Files (x86)\Trend Micro\Browser Guard\BGUI.EXE"
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [ADBlocker] C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerTray.exe -tray
O4 - HKLM\..\Run: [Anvi Smart Defender] C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Erica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: AD Blocker Service (ADBlockerSrv) - Unknown owner - C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerSrv.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Anvi Smart Defender Realtime Guard Service (asdsrv) - Anvisoft - C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Toshiba Laptop Checkup Application Launcher (Norton PC Checkup Application Launcher) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: Trend Micro RUBotted Service (RUBotSrv) - Trend Micro Inc. - C:\Program Files (x86)\Trend Micro\RUBotted\RUBotSrv.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: WajamUpdater - Wajam - C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 16497 bytes

#23 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 January 2013 - 10:07 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Erica\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
      O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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#24 FlashE

FlashE
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Posted 13 January 2013 - 01:49 PM

On the last go around after running ccleaner.exe Firefox started giving an error and would not go to any sites. The error said the the pages could not be found/load. Firefox was reset as it was of the previous times before.

I will take a look a the files that you suggested to remove. I could only find two of them listed >here<

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

The others are not listed and there are no details of what the files purposes are.

I cannot get ESET to run in IE. After accepting the terms of use the window goes to a broken image popup screen and I'm not asked to install/run anything.

#25 gringo_pr

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Posted 13 January 2013 - 02:43 PM

try here - http://www.systemlookup.com/
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#26 FlashE

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Posted 13 January 2013 - 06:36 PM

ESET was able to scan and the report is below:

C:\Windows\SysWOW64\drivers\rkt.sys Win32/Adware.SpywareCease application unable to clean
C:\Program Files (x86)\SpyDig\rsk.dll Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\Program Files (x86)\SpyDig\spk.dll Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\Program Files (x86)\SpyDig\Spydig.exe Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\Coupon Companion Plugin\CoUPon companion plugin.dll.vir a variant of Win32/Toolbar.CrossRider.A application cleaned by deleting - quarantined
C:\Users\Erica\Downloads\Adaware_Installer.exe Win32/OpenCandy application deleted - quarantined
C:\Users\Erica\Downloads\Spydig_Setup.exe Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\Windows\System32\drivers\rkt.sys Win32/Adware.SpywareCease application cleaned by deleting - quarantined

#27 gringo_pr

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Posted 13 January 2013 - 06:46 PM

Hello

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

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#28 FlashE

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Posted 13 January 2013 - 09:14 PM

Thank you for the assistance and information. OTC Cleanit removed apps and files from the desktop and drive. I could not install WinPatrol the installation was cancelled because the file configuration failed twice. I ran the second time as administrator with no luck.

#29 gringo_pr

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Posted 13 January 2013 - 09:19 PM

try restarting the computer and try winpatrol once more
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#30 FlashE

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Posted 15 January 2013 - 12:42 PM

I will try it again today.




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