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Laptop Keyboard and Touch pad not Working


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#1 sim he

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Posted 07 January 2013 - 04:07 AM

The internal keyboard and touch pad of my laptop have stopped working suddenly. The laptop was running but I did not use it for maybe 5 minutes. Then the touch pad and the keyboard did not do anything anymore. Rebooting did not help. I use external devices now.

In the device manager the devices are only shown when hidden devices are displayed. Both devices have a yellow exclamation point and error code 24 in details (device not present or not working). Replacing the drivers with a compatible one does not help.

A similar problem in is in the following thread, but for windows XP: Laptop Keyboard Not Working
There the problem was solved by reinstalling windows. Is there any quicker solution?

Edited by sim he, 07 January 2013 - 04:09 AM.


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#2 sim he

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Posted 07 January 2013 - 09:41 AM

Updating the BIOS did help. Great.

(The keyboard did not work in the BIOS nor when booting an other system. So a BIOS update was the only thing I tough that could help.)

#3 dc3

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Posted 07 January 2013 - 10:46 AM

Does this mean that you have resolved your problem?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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