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#1 cpunoob

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Posted 06 January 2013 - 02:45 PM

http://www.bleepingcomputer.com/forums/topic480164.html/page__st__15__gopid__2940399#entry2940399

my pc model is
HP PAVILLION 7935
windows xp

i added 512mb ram when i bought it

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#2 hamluis

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Posted 06 January 2013 - 03:59 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 cpunoob

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Posted 06 January 2013 - 05:28 PM

MiniToolBox by Farbar Version: 25-11-2012
Ran by Owner (administrator) on 06-01-2013 at 14:17:39
Running from "C:\Documents and Settings\Owner\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/05/2013 11:38:15 AM) (Source: Application Error) (User: )
Description: Faulting application swsc.3XE, version 2.0.0.5, faulting module swsc.3XE, version 2.0.0.5, fault address 0x000047cd.
Processing media-specific event for [swsc.3XE!ws!]

Error: (01/05/2013 11:38:11 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\32788R22FWJFW\swsc.3XE for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Freeware implementation of SC.EXE because of this error.

Program: Freeware implementation of SC.EXE
File: C:\32788R22FWJFW\swsc.3XE

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000009C
Disk type: 3

Error: (12/27/2012 07:17:47 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (12/27/2012 07:14:56 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (12/23/2012 04:59:09 PM) (Source: MsiInstaller) (User: YOUR-ZE8CXVR8TT)
Description: Product: Adobe Reader XI -- You do not have sufficient privileges to complete this installation for all users of the machine. Log on as an administrator and then retry this installation.

Error: (12/09/2012 10:50:45 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (11/28/2012 02:18:54 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8007043c, P2 beginsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (11/13/2012 10:34:40 PM) (Source: ESENT) (User: )
Description: wuauclt (2992) An attempt to delete the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edbtmp.log" failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The delete file operation will fail with error -1032 (0xfffffbf8).

Error: (11/13/2012 10:34:40 PM) (Source: ESENT) (User: )
Description: wuauclt (2992) An attempt to delete the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edbtmp.log" failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The delete file operation will fail with error -1032 (0xfffffbf8).

Error: (11/11/2012 00:56:39 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 c80003f6, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.


System errors:
=============
Error: (01/06/2013 10:58:24 AM) (Source: System Error) (User: )
Description: Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 804db854.

Error: (01/05/2013 11:38:27 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s).

Error: (01/05/2013 11:38:26 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

Error: (01/05/2013 11:38:11 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (01/04/2013 10:35:47 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s).

Error: (01/04/2013 10:35:44 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

Error: (01/04/2013 04:08:51 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

Error: (01/04/2013 03:56:40 PM) (Source: System Error) (User: )
Description: Error code 00000019, parameter1 00000020, parameter2 e1f2a2d0, parameter3 e1f2a2e8, parameter4 0c030401.

Error: (01/03/2013 11:11:38 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s).

Error: (01/03/2013 11:11:26 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (01/05/2013 11:38:15 AM) (Source: Application Error)(User: )
Description: swsc.3XE2.0.0.5swsc.3XE2.0.0.5000047cd

Error: (01/05/2013 11:38:11 AM) (Source: Application Error)(User: )
Description: C:\32788R22FWJFW\swsc.3XEFreeware implementation of SC.EXEC000009C3

Error: (12/27/2012 07:17:47 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (12/27/2012 07:14:56 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (12/23/2012 04:59:09 PM) (Source: MsiInstaller)(User: YOUR-ZE8CXVR8TT)
Description: Product: Adobe Reader XI -- You do not have sufficient privileges to complete this installation for all users of the machine. Log on as an administrator and then retry this installation.(NULL)(NULL)(NULL)

Error: (12/09/2012 10:50:45 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (11/28/2012 02:18:54 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8007043cbeginsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (11/13/2012 10:34:40 PM) (Source: ESENT)(User: )
Description: wuauclt2992C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edbtmp.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/13/2012 10:34:40 PM) (Source: ESENT)(User: )
Description: wuauclt2992C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edbtmp.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/11/2012 00:56:39 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetryc80003f6endsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL


=========================== Installed Programs ============================

Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
Adobe Reader XI (Version: 11.0.00)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
CCleaner (Version: 3.26)
ConvertXtoDVD 4.1.19.365 (Version: 4.1.19.365)
Detto Migration Kit
Easy Internet Sign-up
hp center
hp deskjet 940c series (Remove only)
HP Instant Support
HP Photo Printing Software
HP RecordNow (Version: 3.10)
Inactive HP Printer Drivers (Remove only)
Inactive HP ScanJet Drivers (Remove only)
Java 7 Update 10 (Version: 7.0.100)
Java Auto Updater (Version: 2.1.9.0)
K-Lite Mega Codec Pack 7.1.0 (Version: 7.1.0)
KazooStudio
KBD
Lernout & Hauspie TruVoice American English TTS Engine
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mavis Beacon Teaches Typing
Microsoft Antimalware (Version: 3.0.8107.0)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft IntelliPoint 6.3 (Version: 6.31.258.0)
Microsoft Security Client (Version: 2.0.0657.0)
Microsoft Security Essentials (Version: 2.0.657.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works 6.0 (Version: 06.00.1829)
Microsoft Works and Money 2001 Setup Launcher
Mozilla Firefox (3.6.16) (Version: 3.6.16 (en-US))
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
My Lockbox 1.2 for Windows 2000/XP (Version: 1.2)
My Photo Center
Nero 8 Micro 8.2.8.0 (Version: 8.2.8.0)
PC-Doctor for Windows
ProSavage and Utilities
PS2
Python 1.5 combined Win32 extensions
Python 1.5.2 (final)
QT Lite 2.9.2 (Version: 2.9.2)
S3 Gamma
S3 Savage4 Family Display Switch2 Utility
S3Display
S3Gamma2
S3Info2
S3Overlay
SopCast 3.0.3 (Version: 3.0.3)
swMSM (Version: 12.0.0.1)
Tcl 8.0.5 for Windows
TVUPlayer 2.4.1.0 (Version: 2.4.1.0)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB953356) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.5318)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
Works Suite OS Pack (Version: 1.0.0.0000)
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 607.48 MB
Available physical RAM: 208.54 MB
Total Pagefile: 1484.44 MB
Available Pagefile: 1172.81 MB
Total Virtual: 2047.88 MB
Available Virtual: 1995.57 MB

========================= Partitions: =====================================

2 Drive c: (HP_PAVILION) (Fixed) (Total:33.75 GB) (Free:2.28 GB) NTFS

========================= Users: ========================================

User accounts for \\YOUR-ZE8CXVR8TT

Administrator GENERAL PURPOSE Guest
HelpAssistant Owner SUPPORT_388945a0
SUPPORT_fddfa904


**** End of log ****

http://speccy.piriform.com/results/rBN7canW7i2fjsl5NCDMMZg

#4 James Litten

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Posted 06 January 2013 - 06:28 PM

Hi

I haven't had a chance to look at all of the details but I immediately noticed that your hard drive is almost full and this would definitely cause problems.

Drive c: (HP_PAVILION) (Fixed) (Total:33.75 GB) (Free:2.28 GB) NTFS


You probably want to have at least 5GB free on that drive in order for it to run smoothly.

James

#5 cpunoob

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Posted 06 January 2013 - 06:36 PM

k
will do asap

anyway of improving my integrated graphics cards performance?

#6 James Litten

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Posted 06 January 2013 - 07:33 PM

I read some more of your post.

Free up enough space to have like 7GB of free space on your C: drive
Then defragment the C: drive

I think you will see a big improvement.

Your integrated graphics card uses part of your memory (RAM) and right now your memory is getting full because it does not have a lot of virtual memory to use. Virtual memory is on the disk and since yours is very fragmented and low on free space the virtual memory has to do a lot of reading and writing as well as keeping track of where all the fragments are. This has an impact on RAM performance and your integrated graphics card's performance.

After freeing space and defragmenting, your RAM will be able to use a single solid chunk of the hard drive for virtual memory and that will make everything work with fewer reads and writes.

If you need help with freeing space or with defragging let us know.

Also let us know if this works for you :)

James




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