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Explorer Problem


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8 replies to this topic

#1 lorri

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Posted 27 March 2006 - 01:01 PM

Hi all,I seem to have a problem,hubby was playing around with pc and now explorer won't display hotmail,won't let me select things thtat it would before and i don;t know how to fix it,any ideas? thanks Lorri

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#2 Enthusiast

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Posted 27 March 2006 - 01:42 PM

He probably set the security settings on "high".

Click on "tools">internet options
Click the "security" tab and click "default"
Click the "privacy" tab and put the slider on "medium"

Click "OK"

See if that fixes the problem

#3 lorri

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Posted 27 March 2006 - 02:14 PM

Tried all that but no change,the hotmail logon page comes up but nothing at all is on it.

#4 Enthusiast

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Posted 27 March 2006 - 02:20 PM

He may have disabled Active X, which Hotmail may need.

Does he remember what he changed?

What else won't it let you select?

#5 lorri

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Posted 27 March 2006 - 02:56 PM

I askedand he can't remember what he did,I will try that. It won't let me select things in my family tree program,have noticed anything else yet,it's strange that it is only those two things.

#6 SuperSam

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Posted 27 March 2006 - 04:39 PM

Hi,

Pls go to www.mozilla.com and download/install the Mozilla browser. Its exactly like Internet Explorer. Check if you can pull up www.hotmail.com with Mozilla.

Sam.


#7 Enthusiast

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Posted 27 March 2006 - 04:59 PM

Firefox can

But you still need Internet Explorer for Windows updates and web based malware scans, and you can have both.

I use Firefox except for that.

There are a couple of things more that can be done to fix Internet Explorer.

The first is to download java from Sun Microsystems (which is better than Microsoft's version anyway).
http://www.java.com/en/download/index.jsp

Let us know if that works.

If it doesn't we can do a repair on IE.

Edited by Enthusiast, 27 March 2006 - 05:00 PM.


#8 lorri

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Posted 27 March 2006 - 06:54 PM

Just downloaded the java and make no diff at all,so what next guys? I am glad you rehelping me out with this

#9 Enthusiast

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Posted 27 March 2006 - 07:20 PM

Ok....time for the real stuff then.

There are actually two things you can do.

You can use Windows System Restore to revert your entire system to before "hubby" adjusted IE so it doesn't work well.

Go to programs (or all programs depending on which menu view of XP you chose), then accessories, then system tools and then click on system restore.

A wizard will open giving you several dates from which to choose. Choose one from before IE became disfunctional (notice how diplomatic I am), and the wizard will walk you through the process. It should be painless.

Or............ if system restore has been turned off and doesn't have a restore point:

You can repair IE - a much more difficult but workable process:

How to reinstall or repair Internet Explorer and Outlook Express in Windows XP

Article ID : 318378
Last Review : August 16, 2005
Revision : 6.0

This article was previously published under Q318378
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows Registry

http://support.microsoft.com/?kbid=318378

Follow the directions from Microsoft.

Make sure you back up your registry first before modifying it.

I would suggest you download and install Firefox as well so if something goes wrong you will be able to get back on the internet and redownload Internet Explorer.

Backup your bookmarks folder in IE.
If you are using Outlook Express back up your email folders and contacts, etc, too.

Edited by Enthusiast, 27 March 2006 - 07:21 PM.





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