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Internet loss after malwarebytes


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2 replies to this topic

#1 phatfarm747

phatfarm747

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  • Local time:02:16 AM

Posted 05 January 2013 - 08:55 PM

I should probably start by saying that all of my problems began after a trojan removal by malwarebytes. I had 2 trojans found and removed by malwarebytes and subsequently I lost my internet access through internet explorer. Internet explorer however does work in safe mode. I've been using malwarebytes for years and have never had a problem with it before, so I'm not inclinded to believe that it has caused the problem. What is strange is that my computer shows that I have full access to the internet, and this is validated because I have a remote access program that is working like a champ. Norton has access and those are the only two programs that do have access. Oh and internet explorer, turbo tax, google chrome etc all work just fine and have access in safe mode with networking. The log for the malwarebytes scan is right below the list of things I have tried. It says that all of the trojans have been removed successfully so I'd say that my computer is clean of spyware that might stop my computer from access. Right after malwarebytes is hijack this. I know it shows there are a lot of things running but keep in mind I've already done a clean boot and turned all of it off, still...no internet.

ipconfig /release and reset
dns flushed
winsock and tcp/ip set back to defaults (i'm sure there's a technical term for all of this but I don't know it)

clean boot (all the services etc turned off...although for some reason I can't turn the norton service off)




Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.26.05

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Jay :: D12CQBC1 [administrator]

12/25/2012 11:44:06 PM
mbam-log-2012-12-25 (23-44-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 320930
Time elapsed: 21 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 142
HKCR\CLSID\{00A6FAF1-072E-44cf-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{07B18EA0-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebSearch bar Uninstall (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{00A6FAF6-072E-44cf-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearchToolBar.SettingsPlugin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearchToolBar.SettingsPlugin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{0F8ECF4F-3646-4C3A-8881-8E138FFCAF70} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{8CA01F0E-987C-49C3-B852-2F1AC4A7094C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{1093995A-BA37-41D2-836E-091067C4AD17} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.IECookiesManager.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.IECookiesManager (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{25560540-9571-4D7B-9389-0F166788785A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{C8CECDE3-1AE1-4C4A-AD82-6D5B00212144} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.DataControl.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.DataControl (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4D7B-9389-0F166788785A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{2EFF3CF7-99C1-4c29-BC2B-68E057E22340} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{621FEACD-8857-43A6-AE26-451D670D5370} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{2763E333-B168-41A0-A112-D35F96F410C0} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.ShellViewControl.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.ShellViewControl (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2EFF3CF7-99C1-4C29-BC2B-68E057E22340} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E47CAEE0-DEEA-464A-9326-3F2801535A4D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HTMLMenu.2 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HTMLMenu (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{3E720452-B472-4954-B7AA-33069EB53906} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{3E720450-B472-4954-B7AA-33069EB53906} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{3E720451-B472-4954-B7AA-33069EB53906} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.HTMLPanel.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.HTMLPanel (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3E720452-B472-4954-B7AA-33069EB53906} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{53CED2D0-5E9A-4761-9005-648404E6F7E5} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearchToolBar.ToolbarPlugin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearchToolBar.ToolbarPlugin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{8E6F1830-9607-4440-8530-13BE7C4B1D14} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.PopSwatterSettingsControl.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.PopSwatterSettingsControl (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{7473D292-B7BB-4f24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{7473D290-B7BB-4F24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{7473D294-B7BB-4f24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.PseudoTransparentPlugin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.PseudoTransparentPlugin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473D294-B7BB-4F24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{7473D296-B7BB-4f24-AE82-7E2CE94BB6A9} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{84DA4FDF-A1CF-4195-8688-3E961F505983} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{8E6F1832-9607-4440-8530-13BE7C4B1D14} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.PopSwatterBarButton.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.PopSwatterBarButton (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{938AA51A-996C-4884-98CE-80DD16A5C9DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{29D67D3C-509A-4544-903F-C8C1B8236554} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{98D9753D-D73B-42D5-8C85-4469CDA897AB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HTMLMenu.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{9FF05104-B030-46FC-94B8-81276E4E27DF} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\ScreenSaverControl.ScreenSaverInstaller.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\ScreenSaverControl.ScreenSaverInstaller (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{A6573479-9075-4A65-98A6-19FD29CF7374} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{98635087-3F5D-418F-990C-B1EFE0797A3B} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{38A7C9DA-8DB7-4D0F-A7B1-C4B1A305BDDB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.BrowserOverlayEmbed.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.BrowserOverlayEmbed (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A6573479-9075-4A65-98A6-19FD29CF7374} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{A9571378-68A1-443d-B082-284F960C6D17} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{ADB01E81-3C79-4272-A0F1-7B2BE7A782DC} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.OutlookAddin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.OutlookAddin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{B813095C-81C0-4E40-AA14-67520372B987} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.KillerObjManager.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.KillerObjManager (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{C9D7BE3E-141A-4C85-8CD6-32461F3DF2C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HistoryKillerScheduler.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HistoryKillerScheduler (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{CFF4CE82-3AA2-451F-9B77-7165605FB835} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HistorySwatterControlBar.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.HistorySwatterControlBar (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{D778513B-1C40-4819-B0C5-49E40B39AFD0} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.BrowserOverlayBarButton.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\FunWebProducts.BrowserOverlayBarButton (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{D9FFFB27-D62A-4D64-8CEC-1FF006528805} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{0D26BC71-A633-4E71-AD31-EADC3A1B6A3A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{E79DFBCA-5697-4fbd-94E5-5B2A9C7C1612} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E79DFBC0-5697-4FBD-94E5-5B2A9C7C1612} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.ChatSessionPlugin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\MyWebSearch.ChatSessionPlugin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Typelib\{F42228FB-E84E-479E-B922-FBBD096E792C} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\FocusInteractive (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00A6FAF1-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\CLSID\{00A6FAF1-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\TypeLib\{07B18EA0-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebSearch bar Uninstall (Trojan.BHO) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Detected: 8
HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser|{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Data: ©Ž±#¥aI¶»
äG\Ê -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00A6FAF6-072E-44cf-8957-5838F569A31D} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search| (Adware.Hotbar) -> Data: http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJxdm088LEUS -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform|FunWebProducts (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 25
C:\Users\Jay\AppData\Roaming\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Jay\AppData\Roaming\FunWebProducts\Data (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Jay\AppData\Roaming\FunWebProducts\Data\Jay (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Kaitlin\AppData\Roaming\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Kaitlin\AppData\Roaming\FunWebProducts\Data (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Kaitlin\AppData\Roaming\FunWebProducts\Data\Kaitlin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared\Cache (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.

Files Detected: 118
C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3DTACTL.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SHLLVW.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3HTML.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3BROVLY.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HTTPCT.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3MSG.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEPLG.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Windows\System32\f3PSSavr.scr (PUP.FunWebProducts) -> Quarantined and deleted successfully.
C:\Users\Nicole\Downloads\Guffins.exe (PUP.FunWebProducts) -> Quarantined and deleted successfully.
C:\Users\Nicole\Downloads\SetupGamevance.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Windows\System32\f3PSSavr.scr (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Jay\AppData\Roaming\FunWebProducts\Data\Jay\avatar.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Kaitlin\AppData\Roaming\FunWebProducts\Data\Kaitlin\avatar.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Kaitlin\AppData\Roaming\FunWebProducts\Data\Kaitlin\register.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\00A16A44.urr (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared\Cache\CursorManiaBtn.html (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared\Cache\MailStampBtn.html (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared\Cache\MyStationeryBtn.html (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared\Cache\SmileyCentralBtn.html (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3BKGERR.JPG (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3IMSTUB.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SPACER.WMV (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WALLPP.DAT (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.MANIFEST (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3IDLE.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3IMPIPE.EXE (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3NTSTBR.JAR (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3NTSTBR.MANIFEST (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3PLUGIN.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKPLAY.EXE (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SLSRCH.EXE (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\NPMYWEBS.DLL (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\avatar.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\bgfadel.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\bgfader.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\close.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\common-x.css (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\common.css (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\cornerbl.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\cornerbr.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\htmlctrl.js (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\include.js (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\index.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\loading.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\login.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\logo.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\max.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\min.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\noflash.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\spacer.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\spacer.swf (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\unmax.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\wardrobe.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON\window.ico (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\000B00F4 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\002800B9.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\00280646.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\00280702.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\0028077F.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F513E (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F5D06.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F6226.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F6DFE.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F6F84.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F707E.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\005F7C84.bin (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Cache\files.ini (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHECKERS.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHESS.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\REVERSI.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search2 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\COMMON.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\DOG.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\FISH.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\KUNGFU.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\LIFEGARD.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAID.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAILBOX.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\OPERA.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\ROBOT.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SEDUCT.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SURFER.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON.F3S (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\bd_grad.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\center.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\index.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\mid_dots.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\stop.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\systray.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\systrayp.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\tp_grad.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Search\COMMON\warn.gif (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\prevcfg2.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm.bak (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat.bak (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (Trojan.BHO) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:47:14 PM, on 1/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files\Norton Family\Engine\2.6.0.43\ccSvcHst.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WDBtnMgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\TeamViewer\Version8\TeamViewer.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\Eye-Fi\Helper\EyeFiHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Users\Jay\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\CineForm\Tools\GoProCineFormStatusViewer.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\Program Files\FingerPrint\FingerPrint.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Users\Jay\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Users\Jay\Desktop\IE9-Windows7-x86-enu.exe
C:\Windows\system32\msconfig.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Users\Jay\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070104
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070104
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\yt.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Norton Family BHO - {B8E07826-0971-4f16-B133-047B88034E89} - C:\Program Files\Norton Family\Engine\2.6.0.43\coIEPlg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\YTSING~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\yt.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [Eye-Fi] "C:\Program Files\Eye-Fi\Helper\EyeFiHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Jay\AppData\Local\Akamai\netsession_win.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: My Program.lnk = C:\Program Files\FingerPrint\FingerPrint.exe
O4 - Global Startup: CineForm Status.lnk = C:\Program Files\CineForm\Tools\GoProCineFormStatusViewer.exe
O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files\Hewlett-Packard\SmartPrint\smartprintsetup.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: *.dell.com
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.3.0/GarminAxControl_32.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Adobe Active File Monitor V10 (AdobeActiveFileMonitor10.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: FingerPrint Service (FingerPrint) - Collobos Software - C:\Program Files\FingerPrint\FingerPrintService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
O23 - Service: Norton Family (NSM) - Symantec Corporation - C:\Program Files\Norton Family\Engine\2.6.0.43\ccSvcHst.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\System32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 12453 bytes

Edited by bloopie, 05 January 2013 - 10:09 PM.
Mod Edit: Moved topic from Antivirus to MRT due to logs posted. ~bloopie


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#2 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
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  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:03:16 AM

Posted 10 January 2013 - 12:31 PM

:welcome: to BleepingComputer.
We sincerely apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Do you still need help? If so, continue to follow these instructions:


My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Ground Rules:

  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, do not use the Posted Image button but use the Posted Image button instead.
  • In the upper right hand corner of the topic you will see the Posted Image button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:


:step1: OTL
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

:step2: MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

:step3: FSS
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


In your next reply, please include:
  • OTL logs
  • MiniToolBox log
  • FSS log

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#3 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:03:16 AM

Posted 23 January 2013 - 11:07 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





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