STOP 0x000000ED: UNMOUNTABLE_BOOT_VOLUME
On the surface, this problem is most likely a simple file-corruption issue
Usual causes: Hard drive problem, File system problem, Improper boot parameters
and likely to be repaired by running chkdsk with either of the switches /f
- However, the cause of the file-corruption may be a failing hard drive.
- If this is the case, then there may be no benefit in attempting to repair the file corruption (especially if the hard drive is failing badly).
- Indeed, any attempt to repair the file system if the hard drive is failing badly may make the situation a whole lot worse, rendering any existing data that may currently be recoverable, corrupt and unreadable.
In your case ... STOP: 0x000000ED (, C0000185, 0, )
- Where the status is C0000185 = STATUS_IO_DEVICE_ERROR ... The I/O device reported an I/O error.
It is an indicator that there may be an error with disk hardware.
I suggest that you create a bootable Linux CD/flashdrive and boot to the Linux operating system:
- Obtain the hard drive's S.M.A.R.T. data and post it for me to review and establish the current condition of the hard drive.
- Retrieve backup copies of all your important personal files to another device as a safety precaution before any repair attempt is made.
Once we have done the above, hopefully we will be in a more secure position to consider your options and move forward.FYI:
Here's a link to another topic that I was working on recently and you may be interested to have a look at it.
- It started with a STOP: 0x000000ED being reported like yours, and we ended up cloning the failing hard drive to a new hard drive.
=====================================On a working computer
, please download the latest version of PartedMagic
Write (in the appropriate manner)
the downloaded .iso file to either CD or USB/flashdrive:Boot the problematic computer
from the PartedMagic CD or flashdrive:
- At the first menu with Default settings (Runs from RAM) selected, press <ENTER>.
Be patient while PartedMagic loads into memory, and then displays its Desktop.
Success? Let me know if you can successfully boot to the Desktop of PartedMagic, and whether you are using a bootable CD or a flashdrive.
The Desktop of PartedMagic (version 2012-08-09) Hard drive healthAt the PartedMagic Desktop:
In the next step you will paste this text into your topic reply.At the PartedMagic Desktop:
- Double-click the Disk Health icon on the Desktop.
- In the GSmartControl window that opens, double-click on the device that represents the hard drive.
- In the Device Information window that opens, click View Output.
A Smartctl Output window will open.
- Right-click in the text output > Select All.
- Right-click in the selected area > Copy.
- Double-click on the Firefox icon to open the Firefox browser window.
- Enter the BC forums address www.bleepingcomputer.com/forums in the address box and press <ENTER>.
- Sign in to the forums and locate your topic.
- Paste the text from the Smartctl Output window in a reply to your topic.
Note: Please enclose the pasted report in CODE tags so that the spacing/formatting is preserved.
- Firstly, click on the "Insert code snippet" button
- You will then see the "start" and "end" code tags (highlighted in dark blue/selected in the image) in the text box.
- Click between the two tags to insert the cursor between the tags and then press <Ctrl+V> to paste the report there.
============== Backup your files.At the PartedMagic Desktop:
- Double-click the File Manager icon on the Desktop.
- In the window that opens, you will see listed the partitions of the hard drive (sda1, sda2 etc).
- Locate the partition from which you wish to copy files.
- Copy your files to another device (flashdrive, internal or external hard drive).
Let me know of any problem you encounter and the detail of any error messages that you see.
[/list]The easiest way to go about copying data
is to open two separate windows (using File Manager
- One window displays the folders/files that you intend to copy (the source).
- The second window displays the location that you intend to save the folders/files (the destination).
Arrange (drag) the windows so that they are both visible (wholly or partially) on-screen at the same time.
- Then, simply drag-and-drop folders/files from one window to the other.
Note: Multiple folders/files can be selected to be copied at the same time.
- Use the <Shift> key to select multiple consecutive/adjacent items with the mouse.
- Use the <Ctrl> key to select multiple separate items with the mouse.
Let me know if/when you have been able to complete backing up all your files to another device.
Edited by AustrAlien, 08 January 2013 - 04:53 AM.