Posted 05 January 2013 - 03:36 AM
Ok so this is the upgrade from hell. I will try to explain everything as much as I can, because I am really stuck and want my computer working again.
I have a brand new Dell XPS One 2710. It came with Windows 7 already installed. Well I didn't think that was good enough so I decided I was going to try to install Windows 8. I downloaded Windows 8 Professional. I had a little trouble at first. It would start to install then restart, after it restarted it would say my computer encountered an error with a big sad face and said it had to restart, so it would but just continue to keep loading to the error page. At this point I could decide to either install Windows 8 or load Windows 7. After resetting multiple times I got it working and installed. The next morning after turning my computer on, I was getting the same loop I was getting while trying to install. But this time it would load windows recovery or something like that, but that wasn't able to fix it. So I kept going into the options to try rebooting with different things, but none of them were working. Then I went into BIOS and restored to default settings and that loaded it once, and gave me the option of installing windows 8 or loading windows 7. I chose to load Windows 7, but then got a bunch of error messages saying files were missing, probably because the were in the old folder from the install. So NOW when I try to start it I get an error message saying:
Your PC needs to be repaired
The Boot Configuration Data file is missing some required information.
Error code: 0xc0000034
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer."
So I burned the Windows 8 onto a DVD and tried to put it into my computer so I could load from there, and I kept going into BIOS to boot my CD drive. Didn't do anything. Also when I start my computer I can press <Ctrl + I> to go to "Intel ® Rapid Storage Technology - Option ROM" where I can either: 1) Reset disks to non-raid, 2) Acceleration options or 3) Exit. So now when my computer turns on it goes straight from the screen where I can press Ctrl + I to the Recovery Error screen.
I'm hoping someone can tell me how to fix this. I'm hoping not to lose any of my files if possible. Thank you for the help