Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Programs crashing, downloads constantly corrupt.


  • Please log in to reply
13 replies to this topic

#1 opticpain

opticpain

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 04 January 2013 - 04:08 AM

I just recently reformatted a computer and now I'm having quite a few issues. First one is that I can't even open IE(not that big of a deal). Every time I try it crashes. Also when using Firefox, it randomly crashes about every 10 mins or so. Whenever I download something, weather it be software or video/music 9 times out of 10 I can't open/play it because the file is corrupt. I played hell trying to update these drivers again, still not done with that either. I really have no clue on what is causing this pc to act this way. Forgot to mention that a lot of stuff that uses Java also crashes a lot. Here are the specs of this pos:

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4000+, MMX, 3DNow (2 CPUs), ~2.1GHz
Memory: 2046MB RAM
Page File: 612MB used, 3326MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Edited by opticpain, 04 January 2013 - 04:21 AM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,726 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:57 AM

Posted 04 January 2013 - 12:19 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 04 January 2013 - 11:55 PM

http://speccy.piriform.com/results/1GNGDiLRGkHEDSa54wxJY6S

MiniToolBox by Farbar Version: 25-11-2012
Ran by Angie (administrator) on 04-01-2013 at 22:54:13
Running from "C:\Documents and Settings\Angie\Desktop"
Microsoft Windows XP Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/04/2013 04:34:32 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0009d085.
Processing media-specific event for [iexplore.exe!ws!]

Error: (01/04/2013 04:33:55 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0009d085.
Processing media-specific event for [iexplore.exe!ws!]

Error: (01/04/2013 04:26:29 PM) (Source: Application Error) (User: )
Description: Fault bucket 296051217.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (01/04/2013 04:26:19 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0009d06f.
Processing media-specific event for [iexplore.exe!ws!]


System errors:
=============
Error: (01/04/2013 04:33:16 PM) (Source: Service Control Manager) (User: )
Description: The crd service failed to start due to the following error:
%%1053

Error: (01/04/2013 04:33:16 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the crd service to connect.

Error: (01/04/2013 02:59:29 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).

Error: (01/03/2013 11:36:09 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.13 for the Network Card with network address 001BFC6EF9C3 has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (01/03/2013 10:46:45 PM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.


Microsoft Office Sessions:
=========================
Error: (01/04/2013 04:34:32 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530009d085

Error: (01/04/2013 04:33:55 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530009d085

Error: (01/04/2013 04:26:29 PM) (Source: Application Error)(User: )
Description: 296051217

Error: (01/04/2013 04:26:19 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530009d06f


=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
ATI - Software Uninstall Utility (Version: 6.14.10.1016)
AVG 2013 (Version: 13.0.2637)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 2013.0.2805)
CCleaner (Version: 3.26)
Java 7 Update 10 (Version: 7.0.100)
Java Auto Updater (Version: 2.1.9.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 2.0 (Version: 2.0.50727)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSN
NVIDIA Control Panel 306.81 (Version: 306.81)
NVIDIA Graphics Driver 306.81 (Version: 306.81)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA nView 136.28 (Version: 136.28)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.00.0000)
Speccy (Version: 1.19)
Update for Windows XP (KB911164) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
WinRAR 4.20 (32-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 2046.42 MB
Available physical RAM: 1313.54 MB
Total Pagefile: 3939.66 MB
Available Pagefile: 3270.09 MB
Total Virtual: 2047.88 MB
Available Virtual: 2001.95 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.04 GB) (Free:144.07 GB) NTFS

========================= Users: ========================================

User accounts for \\ANGIE-1DFBFFDD7

Administrator Angie Guest
HelpAssistant SUPPORT_388945a0 UpdatusUser


**** End of log ****

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,726 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:57 AM

Posted 05 January 2013 - 10:39 AM

http://support.wdc.com/product/download.asp?groupid=612&sid=3

Download Data Lifeguard Diagnostic for Windows...select your hard drive, right-click on it and elect "run diagnostic".

Louis

#5 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 05 January 2013 - 12:50 PM

Ran it and it came out with a "passed" result.

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,726 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:57 AM

Posted 05 January 2013 - 06:41 PM

You ran the extended test?

What led to your decision to reformat the system?

How did you reinstall Windows...what media were used?

Louis

#7 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 05 January 2013 - 08:58 PM

Yes, I ran the extended option. I reformatted for a few reasons. The main one is that there was an issue where it kept restarting/shutting itself off. Other is that it was a friend's computer and he had a bunch of stuff on it plus a few hard to get rid of virus/malware. So I wanted to start fresh. And I just did it with the Windows xp disk. He didn't have the driver disk anymore.

#8 hamluis

hamluis

    Moderator


  • Moderator
  • 55,726 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:57 AM

Posted 06 January 2013 - 08:53 AM

Based on the info you have submitted...I don't have a clue.

If the hard drive checks out clean, then I can't account for corrupt downloads or problems post-clean-install.

It's obvious that a large number of critical updates are not installed...but I've not known such to result in the problems you have described.

Let's see what others here think.

Louis

#9 Allan

Allan

  • BC Advisor
  • 8,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:05:57 AM

Posted 06 January 2013 - 09:09 AM

First, did you actually do a complete format and reinstall? And are you using an original, retail XP CD? I ask because the errors you are getting still sound very much like malware. Have you run full scans with both AVG and MalwareBytes since reinstalling the OS? If not, please do so.

Second, why are you running SP2? You should always have the latest service pack installed - please upgrade to sp3.

Please open device manager - any yellow or red symbols?

#10 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 06 January 2013 - 11:43 AM

Complete format and install of XP using a store bought version of XP. I'm still in SP2 because of the whole everything I download come up as corrupt 9 times out of t10. I can't seem to actually download it and get it to be complete. Did a full scan with both the day before I started this topic and they didn't find anything. In the device manager there are 4 yellow ones, 2 are for printers/scanners, ones for a PCI device(I believe this is the sound card since I haven't gotten the drivers for that yet), and the last one just says unknown device. That last one I really have no clue on what it is, nothing else is in the computer as far as I can tell.

#11 Allan

Allan

  • BC Advisor
  • 8,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:05:57 AM

Posted 06 January 2013 - 11:50 AM

What is the make and model of the computer please?

#12 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 06 January 2013 - 12:22 PM

It's made by cyberpowerpc.com He bought it about 4 years ago. I contacted them already for help and all they told me was that it was too old for their system to look up. I don't want to but would doing another fresh install of xp be my next option?

Edited by opticpain, 06 January 2013 - 12:24 PM.


#13 opticpain

opticpain
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:57 AM

Posted 08 January 2013 - 06:00 AM

so i ran a memtest and I guess one of the sticks are bad. My question is tho, all of these problems I'm having, can they be caused by a bad stick of memory? or is there sill more problems to be figured out?

#14 Allan

Allan

  • BC Advisor
  • 8,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:05:57 AM

Posted 08 January 2013 - 07:53 AM

Yes, they can be caused by bad ram. Whether or not that was the only problem won't be known until you replace the bad ram.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users