I have read your post and I think it would be wise for you to post a HijackThis log
for an expert to review. This "red x" is most certainly bad and there are a number of programs that could be responsible for it.
I recommend you follow the HijackThis
preparation guide which can be found here
. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.
As the guide says, after you have completed the scans that are recommended, please post your "HijackThis
" log in a new topic in the forum found here
. Please add your system infomation
and also what problems you are having. Please be patient, and a HJT team member
will help you to clean up your system