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Ask.com toolbar and other malware


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8 replies to this topic

#1 bcole

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Posted 03 January 2013 - 07:19 PM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.10.2
Run by Emily at 16:16:25 on 2013-01-03
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.2038.825 [GMT -8:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Microsoft Device Center\itype.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Microsoft Device Center\ipoint.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\sppsvc.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [Google Update] "c:\users\emily\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [IntelliType Pro] "c:\program files\microsoft device center\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft device center\ipoint.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2AFDD6BC-B44D-43C6-A8CC-F782D2316D29} : DHCPNameServer = 10.2.0.51 10.2.0.38
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F}\14E6E616022416E6E616E61637 : DHCPNameServer = 10.1.10.1
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F}\14E6E616022416E6E616E616370223 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F}\3457070216E64602351657365627 : DHCPNameServer = 192.168.10.1
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F}\45541484F4553554 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{306D642C-46D4-42E3-9FF7-21D2D7F0130F}\4586560275169707F63747 : DHCPNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\emily\appdata\roaming\mozilla\firefox\profiles\iatcplrj.default\
FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\users\emily\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-01-02 09:39; toolbar@ask.com; c:\users\emily\appdata\roaming\mozilla\firefox\profiles\iatcplrj.default\extensions\toolbar@ask.com
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-7-25 729752]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-7-25 355632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-7-25 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-7-25 58680]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-9-4 44808]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-7-26 1343400]
.
=============== Created Last 30 ================
.
2013-01-02 17:35:58 859072 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-01-02 17:35:58 779704 ----a-w- c:\windows\system32\deployJava1.dll
2013-01-02 17:35:36 93640 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-01 18:57:32 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{19cc2a97-c5c7-4f2d-b28f-0dc1632bc93b}\mpengine.dll
2012-12-22 01:39:03 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-22 01:39:00 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-11 20:21:32 2344960 ----a-w- c:\windows\system32\win32k.sys
2012-12-11 20:20:44 376832 ----a-w- c:\windows\system32\dpnet.dll
2012-12-11 20:20:43 245616 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-11 20:20:32 2048 ----a-w- c:\windows\system32\tzres.dll
.
==================== Find3M ====================
.
2012-12-13 22:33:57 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-13 22:33:57 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-10-16 20:34:37 559104 ----a-w- c:\windows\apppatch\AcLayers.dll
.
============= FINISH: 16:17:31.74 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:25 PM

Posted 03 January 2013 - 08:25 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 bcole

bcole
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Posted 04 January 2013 - 03:10 PM

Results of screen317's Security Check version 0.99.56
Windows 7 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 10
Java version out of Date!
Adobe Flash Player 11.5.502.135
Adobe Reader 10.1.3 Adobe Reader out of Date!
Mozilla Firefox 14.0.1 Firefox out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

RogueKiller V8.4.2 [Dec 31 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 32 bits version
Started in : Normal mode
User : Emily [Admin rights]
Mode : Remove -- Date : 01/04/2013 12:06:43

Bad processes : 0

Registry Entries : 3
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

Particular Files / Folders:

Driver : [LOADED]

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts



MBR Check:

+++++ PhysicalDrive0: WDC WD1600BEVT-75ZCT1 ATA Device +++++
--- User ---
[MBR] b489fdd446de7a1fff283ef27fb073a5
[BSP] 7bbe13a9254adb3703e35dbeac8323ea : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 152525 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01042013_02d1206.txt >>
RKreport[1]_S_01042013_02d1205.txt ; RKreport[2]_D_01042013_02d1206.txt

RogueKiller V8.4.2 [Dec 31 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 32 bits version
Started in : Normal mode
User : Emily [Admin rights]
Mode : Remove -- Date : 01/04/2013 12:10:23

Bad processes : 0

Registry Entries : 0

Particular Files / Folders:

Driver : [LOADED]

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts



MBR Check:

+++++ PhysicalDrive0: WDC WD1600BEVT-75ZCT1 ATA Device +++++
--- User ---
[MBR] b489fdd446de7a1fff283ef27fb073a5
[BSP] 7bbe13a9254adb3703e35dbeac8323ea : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 152525 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[3]_D_01042013_02d1210.txt >>
RKreport[1]_S_01042013_02d1205.txt ; RKreport[2]_D_01042013_02d1206.txt ; RKreport[3]_D_01042013_02d1210.txt

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:25 PM

Posted 04 January 2013 - 06:11 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 bcole

bcole
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Posted 06 January 2013 - 02:37 PM

ComboFix 13-01-05.01 - Emily 01/06/2013 11:22:16.1.2 - x86
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.2038.1250 [GMT -8:00]
Running from: c:\users\Emily\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\users\Emily\Documents\~WRL0003.tmp
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((((((((((((((((((((((((( Files Created from 2012-12-06 to 2013-01-06 )))))))))))))))))))))))))))))))
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2013-01-06 19:32 . 2013-01-06 19:32 -------- d-----w- c:\users\Emily\AppData\Local\temp
2013-01-06 19:32 . 2013-01-06 19:32 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-04 19:58 . 2013-01-04 19:58 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FFF6A26E-3DC4-4037-8DE4-BDEC7AF36F34}\offreg.dll
2013-01-04 19:57 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FFF6A26E-3DC4-4037-8DE4-BDEC7AF36F34}\mpengine.dll
2013-01-02 17:36 . 2013-01-02 17:36 -------- d-----w- c:\program files\Common Files\Java
2013-01-02 17:35 . 2013-01-02 17:35 859072 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-01-02 17:35 . 2013-01-02 17:35 779704 ----a-w- c:\windows\system32\deployJava1.dll
2013-01-02 17:35 . 2013-01-02 17:35 93640 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-02 17:35 . 2013-01-02 17:35 -------- d-----w- c:\program files\Java
2013-01-02 17:32 . 2013-01-02 17:32 -------- d-----w- c:\programdata\McAfee
2012-12-22 01:39 . 2012-12-16 14:25 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-22 01:39 . 2012-12-16 14:25 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-20 23:07 . 2012-12-20 23:07 -------- d-----w- c:\users\Emily\AppData\Roaming\Recordpad
2012-12-11 20:21 . 2012-11-22 07:43 2344960 ----a-w- c:\windows\system32\win32k.sys
2012-12-11 20:20 . 2012-11-02 04:48 376832 ----a-w- c:\windows\system32\dpnet.dll
2012-12-11 20:20 . 2012-09-06 16:48 245616 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-11 20:20 . 2012-11-09 04:49 2048 ----a-w- c:\windows\system32\tzres.dll
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2012-12-13 22:33 . 2012-07-26 04:04 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-13 22:33 . 2012-07-26 04:04 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-16 20:34 . 2012-12-03 20:01 559104 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-07-14 00:17 . 2012-07-25 17:46 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-08-21 09:12 121528 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17416880]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-07 421776]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-08-21 4282728]
"IntelliType Pro"="c:\program files\Microsoft Device Center\itype.exe" [2012-06-27 1109072]
"IntelliPoint"="c:\program files\Microsoft Device Center\ipoint.exe" [2012-06-27 1629280]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
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R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [x]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [x]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [x]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [x]
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--- Other Services/Drivers In Memory ---
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*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
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Contents of the 'Scheduled Tasks' folder
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2013-01-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-26 22:34]
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2013-01-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2486992626-1799118853-3174096240-1000Core.job
- c:\users\Emily\AppData\Local\Google\Update\GoogleUpdate.exe [2012-07-25 17:47]
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2013-01-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2486992626-1799118853-3174096240-1000UA.job
- c:\users\Emily\AppData\Local\Google\Update\GoogleUpdate.exe [2012-07-25 17:47]
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------- Supplementary Scan -------
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uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\iatcplrj.default\
FF - ExtSQL: 2013-01-02 09:39; toolbar@ask.com; c:\users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\iatcplrj.default\extensions\toolbar@ask.com
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- - - - ORPHANS REMOVED - - - -
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AddRemove-AnalogX AutoTune - c:\users\Emily\Desktop\AnalogX\AutoTune\autou.exe
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--------------------- LOCKED REGISTRY KEYS ---------------------
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
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Completion time: 2013-01-06 11:36:28
ComboFix-quarantined-files.txt 2013-01-06 19:36
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Pre-Run: 94,754,017,280 bytes free
Post-Run: 95,763,415,040 bytes free
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- - End Of File - - EED209288C5B6138869A9C610FC35911


Computer's working great, thank you!!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 January 2013 - 02:44 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache:: 

Firefox::
FF - ProfilePath - c:\users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\iatcplrj.default\
FF - ExtSQL: 2013-01-02 09:39; toolbar@ask.com; c:\users\Emily\AppData\Roaming\Mozilla\Firefox\Profiles\iatcplrj.default\extensions\toolbar@ask.com

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 09 January 2013 - 12:14 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 January 2013 - 03:17 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 15 January 2013 - 10:37 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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