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Blue screen of death

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#1 filter2700


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Posted 03 January 2013 - 06:51 PM

Hello everyone, I hope you can help me solve this problem. I recently have been getting a hardware error blue screen of death when my computer starts and I don't know why. Sometimes I'd be able to get the OS to start and login to my account, but that only lasted for a minute or two and then the computer froze, and crashed and gave me the blue screen error. In an attempt to fix the problem, I inserted my Windows disc and tried to install a fresh copy of Windows 7. While formatting the harddrive (from the installation screen), the computer crashed to the blue screen of death. When I restarted the computer, it gives me an error saying there is no operating system. I thought "the formatting must have worked," so I booted from the windows disc again and tried to install the OS, and when I view how much space is taken up on the harddrive it shows none, meaning there is 99% free space on the harddrive (the formatting worked). I then go ahead with the installation, and it starts installing, but crashes to blue screen on "Expanding Windows File" step.

In the past, I have gotten this issue and fixed it (allowing me to use the OS normally) by removing my PCI USB card, and PCI sound card and switching slots (my motherboard has only two PCI slots, and one PCI-E x16 slot). I just switched the cards (if the USB card was in slot A, and the sound card in slot B, I just switched them and put the sound card to slot A and and the USB card to slot B) and this error stopped occurring. However I tried this multiple times after I formatted the harddrive and it didn't fix the issue.

I also have a video card, I can try removing that and installing windows, although I've never had any problems with it. Also my computer is this one: http://h10010.www1.hp.com/wwpc/ca/en/ho/WF06a/12132708-12133156-12133158-12133158-12133158-79732772.html?dnr=1

How much free space I have:


When I try to start computer regularly (after format):


Blue screen of death:


When it crashes after I try to install windows:


Can someone help me at all? Give me an idea as to why I'm getting this error? Thanks.

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#2 Baltboy


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Posted 04 January 2013 - 12:19 AM

Typically a hardware error is caused by soiome failing piece of hardware. Remove all hardware not needed for installing windows. Even remove the video card and use the built in motherboard video if you have that. Attempt to install windows. If it does install successfully add back the hardware one piece at a time and then you will find the faulty equipment. If that does not work and it still crashes when trying to install windows it is possible the failing piece of hardware is your motherboard.
Get your facts first, then you can distort them as you please.
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#3 Jan Benedict

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Posted 04 January 2013 - 09:01 AM

One try moving one component then the other starting with the ones in the PCI slot.. Then remove your RAM clean it, then put it back or try another slot if you have 4 RAM slots.. Also try to clean off the dust in your case.. Then remove your video card and try to install Windows then boot your computer using the on-board gpu, I believe it has an on-board GPU based from the link your posted.. Eliminate each probable hardware that might have caused the BSOD..

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