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Computer takes a long time when I start it up from shutdown


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3 replies to this topic

#1 Shehub

Shehub

  • Members
  • 26 posts
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  •  
  • Local time:04:40 PM

Posted 02 January 2013 - 05:44 PM

My problem is when I shutdown the computer and try to restart it the computer takes a long time to start up. usually 10 minutes. Due to this reason I keep my computer in hibernation majority of the time so I don't have to deal with that. I'm not sure what is causing this to happen as my computer was bought brand new in August 2012.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.9.2
Run by Somayea at 16:39:38 on 2013-01-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8094.6023 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\McAfee Security Scan\3.0.287\SSScheduler.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Somayea\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll
uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
uRun: [Google Update] "C:\Users\Somayea\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
uRun: [Facebook Update] "C:\Users\Somayea\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Somayea\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.287\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{77842E5B-056D-49FB-9A26-99F7CF32DC09} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{77842E5B-056D-49FB-9A26-99F7CF32DC09}\5747D26796379647F627 : DHCPNameServer = 160.36.0.66 160.36.128.66 160.36.196.66
TCP: Interfaces\{EDFEAC14-31F7-4754-880C-89DD191522B0} : DHCPNameServer = 100.100.13.24
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {438363A8-F486-4C37-834C-4955773CB3D3} - msiexec /fu {438363A8-F486-4C37-834C-4955773CB3D3} /qn
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [BLEServicesCtrl] C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
.
INFO: x64-HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-1-27 16152]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-2-21 1014096]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-2-21 1104208]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-2-22 31000]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-7-12 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 ISCTAgent;ISCT Always Updated Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2012-2-9 133632]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-7-12 162648]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe [2012-10-1 138272]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-7-12 362840]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.0.145\Definitions\BASHDefs\20120928.001\BHDrvx64.sys [2012-10-1 1385120]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2012-2-21 1304912]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-11-30 94720]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-11-30 747008]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309000.009\ccsetx64.sys [2012-10-1 167072]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
R3 hswpan;WPAN Driver;C:\Windows\System32\drivers\hswpan.sys [2012-1-27 109056]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2012-2-14 60928]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.0.145\Definitions\IPSDefs\20121002.001\IDSviA64.sys [2012-10-2 513184]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\drivers\ikbevent.sys [2012-2-9 25536]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\drivers\imsevent.sys [2012-2-9 25536]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\drivers\ISCTD64.sys [2012-2-9 44992]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-1-27 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-1-27 787736]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2012-1-26 25496]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
R3 RSBASTOR;Realtek PCIE CardReader Driver - BA;C:\Windows\System32\drivers\RtsBaStor.sys [2012-7-12 293480]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-7-12 685160]
R3 SmbDrvIntel;SmbDrvIntel;C:\Windows\System32\drivers\Smb_driver_Intel.sys [2012-10-6 27408]
R3 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1309000.009\symds64.sys [2012-10-1 451192]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1309000.009\symefa64.sys [2012-10-1 1129120]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1309000.009\ironx64.sys [2012-10-1 190072]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1309000.009\symnets.sys [2012-10-1 405624]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\drivers\WPRO_41_2001.sys [2012-7-12 34752]
S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2012-1-26 34200]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.287\McCHSvc.exe [2012-9-11 234776]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]
S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2012-3-1 21264]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-5 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-01-02 17:41:33 9125352 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B1BE6A21-AB23-4194-A8A9-932B0C752DCF}\mpengine.dll
2013-01-02 17:28:52 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2013-01-01 06:33:21 9125352 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-12-30 01:30:05 972264 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{F2509A98-A18F-4B5D-8CC1-F51767FA6007}\gapaengine.dll
2012-12-30 01:26:48 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2012-12-30 01:26:45 -------- d-----w- C:\Program Files\Microsoft Security Client
2012-12-30 00:41:38 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-12-30 00:41:22 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2012-12-30 00:41:03 -------- d-----w- C:\Users\Somayea\AppData\Local\Programs
2012-12-28 19:22:26 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FED849C2-1CF3-46B2-8CA9-2EAF6548FE82}\mpengine.dll
2012-12-22 08:00:32 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-22 08:00:32 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-22 08:00:31 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-22 08:00:30 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-18 22:59:49 -------- d-----w- C:\Users\Somayea\AppData\Local\{4AAE70D6-B404-4E76-B952-2A9F4BB66260}
2012-12-12 21:11:43 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-12-12 19:10:25 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-12-12 19:10:25 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
.
==================== Find3M ====================
.
2013-01-02 17:28:52 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2012-11-29 01:55:22 16200 ----a-w- C:\Windows\stinger.sys
2012-11-22 03:26:40 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-10-28 02:48:12 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-10-28 02:48:11 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-10-28 02:48:11 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-10-07 02:08:39 68880 ----a-w- C:\Windows\SysWow64\SynTPEnhPS.dll
2012-10-07 02:08:39 428304 ----a-w- C:\Windows\System32\drivers\SynTP.sys
2012-10-07 02:08:39 229648 ----a-w- C:\Windows\System32\SynTPAPI.dll
2012-10-07 02:08:39 150800 ----a-w- C:\Windows\System32\SynTPCo9.dll
2012-10-07 02:08:39 113936 ----a-w- C:\Windows\SysWow64\SynTPCOM.dll
2012-10-07 02:08:38 727312 ----a-w- C:\Windows\System32\SynCOM.dll
2012-10-07 02:08:38 396560 ----a-w- C:\Windows\SysWow64\SynCOM.dll
2012-10-07 02:08:38 282896 ----a-w- C:\Windows\System32\SynCtrl.dll
2012-10-07 02:08:38 228624 ----a-w- C:\Windows\SysWow64\SynCtrl.dll
2012-10-07 02:08:37 27408 ----a-w- C:\Windows\System32\drivers\Smb_driver_Intel.sys
.
============= FINISH: 16:40:23.37 ===============

Attached Files



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#2 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
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  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:40 PM

Posted 05 January 2013 - 12:05 PM

Shehub,

:welcome: back to Bleeping Computer.

My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together:


  • First, I would like to remind you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, do not use the Posted Image button but use the Posted Image button instead.
  • In the upper right hand corner of the topic you will see the Posted Image button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:


Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

 

:step1: Multiple Antivirus Programs
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to Programs and Features in the Control Panel and uninstall either Microsoft Security Essentials or Norton Internet Security.


:step2: Spybot S&D no longer recommended
  • mvps.org is no longer recommending Spybot S&D due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products)
  • Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and even prevent disinfection of malware by those tools.
  • More effective alternatives are Malwarebytes Anti-Malware and SUPERAntiSpyware Free.

Therefore, I strongly recommend uninstalling Spybot Search and Destroy.

:step3: Malwarebytes
Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include:
  • Malwarebytes log
  • How is your computer running now? Please be as descriptive as possible.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#3 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:40 PM

Posted 11 January 2013 - 06:57 PM

Shehub,

It has been six days since my last post. Do you still need help?

If you do, please follow my previous instructions. :thumbup2:
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#4 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:40 PM

Posted 15 January 2013 - 07:38 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





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