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Dell inspiron mini 1018 recovery using new HDD


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#1 budbecks

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Posted 02 January 2013 - 04:06 PM

Hi all,

Ok dont know if this is the correct place to post this or if anyone can help but here goes.

I have a dell mini 1018 which got dropped and now has HDD issues. This happened in july 2012. I tried recovering my files and it didn't work. SO i put it in the cupboard and was going to send it away to recover my files but since it was a hardware fault the thought of 300 for physical recovery made me a little sick. Anyway, thought i'd give it another go and luckly i have managed to recover all my files. I dont care about my programs as it was fairly new and not much on there.

The netbook contains 1 HDD with 2 Partitions

1 c:\ (OS)
2 d:\ (recoevery) about 10gb

The netbook doesn't have a cd/dvd drive and instead uses a recovery partition. I have brought the exact same HDD and am trying to image the drive but i am getting CRC errors.

My question is if i manage to image both the partitions and the recovery partition has no CRC erros then i should be able to use the recovery to reset back to factory settings on the new HDD ?

Im using DriveImageXML to backup each partition but how would i loading them onto the new HDD, would i have to partition the drive first ? i guess it would have to match the same setup as the original.

DOes anyone have any experience in this or know where i could go to to find out ?

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#2 MDTechService

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Posted 02 January 2013 - 04:21 PM

Just to clarify...

Computer dropped, files recovered (where are they stored now?), bought new HDD, can't clone?
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

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#3 budbecks

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Posted 02 January 2013 - 04:31 PM

Tried cloning before but i kept getting errors.

If i can clone ignoring CRC errors then i could possible recover using the dell console afterwards. Is they any software that allows this ?

Files backed up on another PC

New HDD still in box at the moment.

#4 AustrAlien

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Posted 02 January 2013 - 06:29 PM

Let's clone the failed hard drive to the new one using ddrescue run from a Linux OS on a bootable USB flashdrive. That will give us the best chance of successfully cloning the hard drive.

How do you intend to connect the source and the destination hard drives (the failed and the new hard drive respectively) to a computer?
  • Do you have a Desktop computer available to use, where you can connect both hard drives directly to the motherboard?
    • This would be the best option.
  • Do you have a USB adapter/enclosure to connect the new hard drive via USB to the computer you intend using for the job?
    • This option should be satisfactory.
    • In any case, it is best that the failed hard drive be connected directly to the motherboard. Whether you choose to use the netbook or a Desktop computer to do the job depends on what you have available.
When we have successfully cloned the hard drive, we should then be able to restore the Windows system from the recovery partition ... with a little luck, and providing we are able to recover a working copy of the recovery partition intact.
============================

Let's firstly get an idea of what we might be up against (our chance of success) by having a look at the S.M.A.R.T. data for the failed HDD.

On a working computer, please download the latest version of PartedMagic:
Write (in the appropriate manner) the downloaded .iso file to either CD or USB/flashdrive:
With only the problematic hard drive connected, boot the computer from the PartedMagic CD or flashdrive:
  • At the first menu with Default settings (Runs from RAM) selected, press <ENTER>.
    Be patient while PartedMagic loads into memory, and then displays its Desktop.
Success? Let me know if you can successfully boot to the Desktop of PartedMagic.

Posted Image
The Desktop of PartedMagic (version 2012-08-09)

:step1: If you need to retrieve any personal files (although you indicated that has already been accomplished) ...

At the PartedMagic Desktop:
  • Double-click the File Manager icon on the Desktop.
  • In the window that opens, you will see listed the partitions of the hard drive (sda1, sda2 etc).
  • Locate the partition from which you wish to copy files.
  • Copy your files to another device (flashdrive, internal or external hard drive).
    Let me know of any problem you encounter and the detail of any error messages that you see.
[/list] :step2: Access and post the S.M.A.R.T. data ...

At the PartedMagic Desktop:
  • Double-click the Disk Health icon on the Desktop.
  • In the GSmartControl window that opens, double-click on the device that represents the hard drive.
  • In the Device Information window that opens, click View Output.
    A Smartctl Output window will open.
  • Right-click in the text output > Select All.
  • Right-click in the selected area > Copy.
In the next step you will paste this text into your topic reply.
At the PartedMagic Desktop:
  • Double-click on the Firefox icon to open the Firefox browser window.
  • Enter the BC forums address www.bleepingcomputer.com/forums in the address box and press <ENTER>.
  • Sign in to the forums and locate your topic.
  • Paste the text from the Smartctl Output window in a reply to your topic.

    Note: Please enclose the pasted report in CODE tags so that the spacing/formatting is preserved.
  • Firstly, click on the "Insert code snippet" button Posted Image
  • You will then see the "start" and "end" code tags (highlighted in dark blue/selected in the image) in the text box.
  • Click between the two tags to insert the cursor between the tags and then press <Ctrl+V> to paste the report there.

Edited by AustrAlien, 02 January 2013 - 06:43 PM.

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#5 budbecks

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Posted 03 January 2013 - 05:41 AM

Ah brilliant, I will follow your steps later when i get a bit more time.

I'll post back soon

#6 budbecks

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Posted 04 January 2013 - 04:14 PM

Hi again.

Ok just started downloading the iso didnt realise it was 273mb !! its reallt slow and could take some time.

The HDD in question is a SATA 250gb drive. The working laptop doesnt have external sata and the working desktop i have only has a PCI sata card.

I can either connect it to the desktop SATA pci card or a usb-sata cable on the laptop. Either way would i have to load any additional sata drivers for the live cd to work ?

Thanks

#7 AustrAlien

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Posted 04 January 2013 - 05:07 PM

I can either connect it to the desktop SATA pci card or a usb-sata cable on the laptop.

USB adapter and connect to the laptop may be the best way to go.

It may be necessary/convenient for you to purchase/borrow a USB adapter such as this one:
Vantec 2.5"/3.5"/5.25" SATA/IDE to USB 2.0 Adapter - Model CB-ISATAU2 ... $17.99

Hopefully the laptop will be compatible with PartedMagic and it will boot up without a problem. That's the next thing we need to determine. Let me know how it goes.

Edited by AustrAlien, 04 January 2013 - 05:13 PM.

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#8 budbecks

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Posted 04 January 2013 - 05:15 PM

I have an adaptor.

Question is would i need to load any extra drivers for it to work in live cd ?

#9 budbecks

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Posted 04 January 2013 - 07:04 PM

OK heres the data

smartctl 6.0 2012-10-10 r3643 [i686-linux-3.6.10-pmagic] (local build)
Copyright © 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Scorpio Blue Serial ATA
Device Model: WDC WD2500BEVT-75A23T0
Serial Number: WD-WX11A70V1185
LU WWN Device Id: 5 0014ee 6aafe6cb3
Firmware Version: 01.01A01
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 5400 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Fri Jan 4 23:00:18 2013 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 6780) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 82) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x7037) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 149 138 021 Pre-fail Always - 1533
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1233
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1560
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1219
191 G-Sense_Error_Rate 0x0032 001 001 000 Old_age Always - 404
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 70
193 Load_Cycle_Count 0x0032 191 191 000 Old_age Always - 29483
194 Temperature_Celsius 0x0022 116 097 000 Old_age Always - 27
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
240 Head_Flying_Hours 0x0032 098 098 000 Old_age Always - 1563
241 Total_LBAs_Written 0x0032 200 200 000 Old_age Always - 4561835167
242 Total_LBAs_Read 0x0032 200 200 000 Old_age Always - 5022845289
254 Free_Fall_Sensor 0x0032 200 200 000 Old_age Always - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 0 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

#10 budbecks

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Posted 04 January 2013 - 07:31 PM

OK, so i can cannot the damaged sata hdd to the live cd via the usb cable.

I tried connecting the sata hdd to the pci card and it looks as if its trying to connect but doesnt. something like connection errors. Lots of time at at different sata (sata1, sata2, sata3 etc)

So it must have some control over the sata card at boot but not connecting properly.

Any ideas.

I would like to try and clone the disk as they are the same but would both need to be connected. I have 2 sata port on the pci card so would/should work well if i can get the pci card to work in livecd.

Is there any options in the desktop bios that i should change ?

Thanks in advnace

#11 budbecks

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Posted 05 January 2013 - 05:05 PM

right ok

sorted out my sata problem and i can view both old and new HDD sata in live view.

#12 AustrAlien

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Posted 05 January 2013 - 05:19 PM

It is a little difficult for me trying to figure out what is happening in your two most recent posts, and how you have things configured. We'll get back to that later, if necessary.

The only thing I have seen of concern in relation to your problematic hard drive is:
191 G-Sense_Error_Rate 0x0032 001 001 000 Old_age Always - 404

G-sense Error Rate ... The count of errors resulting from externally induced shock & vibration.

Source: http://en.wikipedia.org/wiki/S.M.A.R.T.

Otherwise the hard drive appears to be in good shape. It does not appear to have a problem that would warrant cloning to a new hard drive.

What makes you believe that the hard drive needs to be replaced?
  • What tests have you run on the hard drive?

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#13 budbecks

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Posted 05 January 2013 - 05:48 PM

hi,

I've had a lot of Hard drives over the last 15 years, And i have had lots that have failed. most over use being left on 24/7. Usaully i would have recovered what i could and reinstalled from scatch.

However this is a dell mini 1018 and there is no CD/dvd drive which is why they use the recovery patition. I have no recovery cds dvds to do a fresh install with.

The netbook worked fine up until the point it was dropped. Then it will not load the OS now. Tried using getdataback but couldn't recover files.

Luckly now i have recovered most files. The ones i couldnt are backed up elsewhere so i do now need to recover them.

To clarify, I now have both the old and new HDD connected on a desktop via a pci sata card and both are accessable using windows and livecd. I had moved the pci card to a different slot.

#14 AustrAlien

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Posted 05 January 2013 - 06:00 PM

Thank you for clarifying the situation for me.

Luckly now i have recovered most files.

I'm curious: Just how did you recover your files?

If we clone the hard drive to a new one, it will serve as a "backup" ... BUT ... you will be in exactly the same position then with the new hard drive as you are now with the old hard drive, namely "... it will not load the OS now ...".

As far as I can tell there is nothing wrong with the old hard drive. The problem is likely a disk file-system problem.

Have you tried using the recovery partition to restore the Windows system to as it was out of the box?
  • If so, what happened.
I think that instead of cloning the old hard drive, we should test it. If it has no problem, then we should find out exactly what the problem is with Windows, and then go about fixing it.

Edited by AustrAlien, 05 January 2013 - 06:01 PM.

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#15 budbecks

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Posted 05 January 2013 - 06:23 PM

the files that i cant recover are on my iphone so i do not need to recover them. I connected the bad hdd to my good laptop to transfer the files over. The ones i couldn't i just left.

Ok, It is definatly bad with bad sectors. I tried to make an image of the disk and it would fail becuase it could not read sectors.

As i know thee are bad sectors i want to change the drive as its now bad.




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