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Infected with ZeroAccess rootkit


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11 replies to this topic

#1 adek

adek

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  • Local time:04:30 PM

Posted 02 January 2013 - 04:58 AM

Hi I posted earlier in this topic about disabled antivirus problems

antivirus problems

I was told that the problem is ZeroAccess rootkit and I should run DDS and post the logs







DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 10.4.1
Run by Ade at 17:56:25 on 2013-01-01
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1278.559 [GMT 0:00]
.
AV: AVG Anti-Virus Free *Disabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = hxxp://www.google.com
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: CPrintEnhancer Object: {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - c:\program files\hp\smart web printing\SmartWebPrinting.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [HW_OPENEYE_OUC_T-Mobile Internet Manager] "c:\program files\t-mobile\t-mobile internet manager\updatedog\ouc.exe"
uRun: [Mobile Partner] "c:\program files\t-mobile\t-mobile internet manager\T-Mobile Internet Manager.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NPSStartup] <no file>
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{40E040E6-8345-4B39-9322-041EFE3BAB9B} : DHCPNameServer = 194.168.4.100 194.168.8.100
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\ade\application data\mozilla\firefox\profiles\5uvhxfcc.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:newtab
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_268.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_135.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2012-12-29 08:34; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
.
============= SERVICES / DRIVERS ===============
.
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-30 26984]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2010-6-1 532224]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-2-7 233472]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-13 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-10-13 682344]
R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-12-13 3290896]
R2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2007-5-28 275968]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-2-7 36608]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-10-13 21104]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys --> c:\windows\system32\drivers\avgidshx.sys [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-11-9 160944]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys --> c:\windows\system32\drivers\avgidsdriverx.sys [?]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys --> c:\windows\system32\drivers\avgidsfilterx.sys [?]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys --> c:\windows\system32\drivers\avgidsshimx.sys [?]
S3 filtertdidriver;filtertdidriver;c:\windows\system32\drivers\ewfiltertdidriver.sys [2010-5-31 7552]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2010-5-31 102656]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-12-31 35144]
S3 mbamswissarmy;mbamswissarmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-1-1 138864]
S3 NdisWDM;Belkin Wireless G Plus USB Network Adapter Service;c:\windows\system32\drivers\ndiswdm.sys --> c:\windows\system32\drivers\ndiswdm.sys [?]
S3 SophosVirusRemovalTool;Sophos Virus Removal Tool;c:\program files\sophos\sophos virus removal tool\SVRTservice.exe [2012-11-15 152640]
S3 ss_bbus;SAMSUNG USB Mobile Device (WDM);c:\windows\system32\drivers\ss_bbus.sys [2010-2-7 90112]
S3 ss_bmdfl;SAMSUNG USB Mobile Modem (Filter);c:\windows\system32\drivers\ss_bmdfl.sys [2010-2-7 14976]
S3 ss_bmdm;SAMSUNG USB Mobile Modem;c:\windows\system32\drivers\ss_bmdm.sys [2010-2-7 121856]
S3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\drivers\VBoxNetAdp.sys [2009-11-15 95376]
S3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\drivers\vboxnetflt.sys --> c:\windows\system32\drivers\VBoxNetFlt.sys [?]
.
=============== File Associations ===============
.
ShellExec: FRONTPG.EXE: edit=c:\progra~1\micros~2\office10\FRONTPG.EXE
.
=============== Created Last 30 ================
.
2013-01-01 12:33:01 -------- dc----w- c:\documents and settings\all users\application data\1251
2013-01-01 10:05:13 138864 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-12-31 12:38:44 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2012-12-30 00:02:31 -------- dc----w- c:\program files\ESET
2012-12-29 23:36:20 -------- dc----w- c:\documents and settings\all users\application data\Sophos
2012-12-29 23:36:12 73728 -c--a-r- c:\documents and settings\ade\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-12-29 23:36:12 73728 -c--a-r- c:\documents and settings\ade\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-12-29 23:36:12 73728 -c--a-r- c:\documents and settings\ade\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\ARPPRODUCTICON.exe
2012-12-29 23:35:18 -------- dc----w- c:\program files\Sophos
2012-12-29 23:19:32 46112 -c--a-w- c:\windows\system32\dllcache\adptsf50.sys
2012-12-29 23:18:56 66048 -c--a-w- c:\windows\system32\dllcache\s3legacy.dll
2012-12-29 23:18:49 2148352 -c--a-w- c:\windows\system32\dllcache\ntkrnlmp.exe
2012-12-29 23:08:19 -------- dc----w- C:\TDSSKiller_Quarantine
2012-12-29 22:04:56 41224 ----a-w- c:\windows\avastSS.scr
2012-12-29 18:44:01 -------- dc----w- c:\documents and settings\ade\application data\Fighters
2012-12-26 19:00:25 -------- dc----w- c:\program files\Shopping Sidekick Plugin
2012-12-13 14:30:28 5955856 -c--a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
2012-12-07 22:47:51 -------- dc----r- c:\program files\Skype
.
==================== Find3M ====================
.
2012-12-14 16:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-11 20:19:48 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-11 20:19:48 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-09 07:19:31 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-09-12 22:04:00 4096000 -c--a-w- c:\program files\GUT27D.tmp
2012-09-12 22:03:57 4096000 -c--a-w- c:\program files\GUT27B.tmp
.
============= FINISH: 17:58:00.00 ===============










.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 17/01/2009 16:36:56
System Uptime: 01/01/2013 12:28:17 (5 hours ago)
.
Motherboard: Dell Computer Corp. | | 0U1325
Processor: Intel® Pentium® 4 CPU 2.26GHz | Microprocessor | 2261/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 2.152 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP473: 03/10/2012 19:16:43 - Unsigned driver install
RP474: 05/10/2012 01:07:31 - System Checkpoint
RP475: 06/10/2012 02:23:14 - System Checkpoint
RP476: 07/10/2012 06:16:56 - System Checkpoint
RP477: 08/10/2012 08:13:54 - System Checkpoint
RP478: 09/10/2012 11:55:06 - System Checkpoint
RP479: 10/10/2012 11:55:45 - System Checkpoint
RP480: 12/10/2012 14:23:25 - System Checkpoint
RP481: 13/10/2012 16:27:56 - System Checkpoint
RP482: 14/10/2012 13:14:00 - Unsigned driver install
RP483: 14/10/2012 13:15:12 - Unsigned driver install
RP484: 14/10/2012 13:19:33 - Unsigned driver install
RP485: 15/10/2012 13:43:54 - System Checkpoint
RP486: 16/10/2012 14:26:54 - System Checkpoint
RP487: 17/10/2012 14:41:14 - System Checkpoint
RP488: 18/10/2012 16:11:44 - System Checkpoint
RP489: 19/10/2012 17:47:23 - System Checkpoint
RP490: 20/10/2012 18:41:48 - System Checkpoint
RP491: 21/10/2012 18:52:58 - System Checkpoint
RP492: 23/10/2012 02:44:49 - System Checkpoint
RP493: 24/10/2012 02:51:07 - System Checkpoint
RP494: 25/10/2012 03:37:35 - System Checkpoint
RP495: 26/10/2012 04:19:37 - System Checkpoint
RP496: 27/10/2012 05:14:17 - System Checkpoint
RP497: 28/10/2012 04:59:02 - System Checkpoint
RP498: 29/10/2012 05:53:42 - System Checkpoint
RP499: 02/11/2012 06:10:30 - System Checkpoint
RP500: 02/11/2012 16:47:27 - Removed Facebook Video Calling 1.2.0.159
RP501: 03/11/2012 21:02:18 - System Checkpoint
RP502: 05/11/2012 02:04:33 - System Checkpoint
RP503: 06/11/2012 02:55:46 - System Checkpoint
RP504: 07/11/2012 03:03:08 - System Checkpoint
RP505: 08/11/2012 03:24:16 - System Checkpoint
RP506: 09/11/2012 09:31:00 - System Checkpoint
RP507: 10/11/2012 10:20:10 - System Checkpoint
RP508: 12/11/2012 01:16:32 - System Checkpoint
RP509: 13/11/2012 01:54:54 - System Checkpoint
RP510: 14/11/2012 02:26:52 - System Checkpoint
RP511: 15/11/2012 06:22:42 - System Checkpoint
RP512: 16/11/2012 06:32:31 - System Checkpoint
RP513: 17/11/2012 06:42:22 - System Checkpoint
RP514: 18/11/2012 07:32:43 - System Checkpoint
RP515: 19/11/2012 08:19:46 - System Checkpoint
RP516: 20/11/2012 08:47:56 - System Checkpoint
RP517: 23/11/2012 08:00:28 - System Checkpoint
RP518: 24/11/2012 08:21:29 - System Checkpoint
RP519: 25/11/2012 09:19:24 - System Checkpoint
RP520: 26/11/2012 10:08:34 - System Checkpoint
RP521: 27/11/2012 11:06:16 - System Checkpoint
RP522: 28/11/2012 11:55:58 - System Checkpoint
RP523: 30/11/2012 00:58:54 - System Checkpoint
RP524: 01/12/2012 01:50:27 - System Checkpoint
RP525: 02/12/2012 01:59:13 - System Checkpoint
RP526: 03/12/2012 02:55:46 - System Checkpoint
RP527: 04/12/2012 08:03:41 - System Checkpoint
RP528: 05/12/2012 08:04:22 - System Checkpoint
RP529: 06/12/2012 18:07:45 - System Checkpoint
RP530: 07/12/2012 18:53:06 - System Checkpoint
RP531: 09/12/2012 00:16:55 - System Checkpoint
RP532: 10/12/2012 01:28:40 - System Checkpoint
RP533: 11/12/2012 10:10:55 - System Checkpoint
RP534: 12/12/2012 10:42:48 - System Checkpoint
RP535: 13/12/2012 20:07:08 - System Checkpoint
RP536: 16/12/2012 19:34:04 - System Checkpoint
RP537: 17/12/2012 20:00:14 - System Checkpoint
RP538: 19/12/2012 18:36:26 - System Checkpoint
RP539: 22/12/2012 07:53:48 - System Checkpoint
RP540: 23/12/2012 08:22:04 - System Checkpoint
RP541: 24/12/2012 08:39:20 - System Checkpoint
RP542: 25/12/2012 09:04:09 - System Checkpoint
RP543: 26/12/2012 09:48:12 - System Checkpoint
RP544: 26/12/2012 14:58:01 - Removed WIDCOMM Bluetooth Software
RP545: 27/12/2012 14:02:45 - Removed Claro Chrome Toolbar
RP546: 29/12/2012 08:49:42 - System Checkpoint
RP547: 29/12/2012 19:43:25 - Removed FULL-DISKfighter.
RP548: 29/12/2012 20:55:44 - Update to an unsigned driver
RP549: 29/12/2012 22:03:40 - avast! Free Antivirus Setup
RP550: 29/12/2012 23:35:11 - Installed Sophos Virus Removal Tool.
RP551: 31/12/2012 02:13:22 - System Checkpoint
RP552: 01/01/2013 02:34:49 - System Checkpoint
.
==== Installed Programs ======================
.
Adobe Download Manager
Adobe Flash Player 11 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVS Screen Capture version 2.0.1
AVS Update Manager 1.0
AVS Video Editor 6
AVS Video Recorder 2.5
AVS4YOU Software Navigator 1.4
BlackBerry Device Software v5.0.0 for the BlackBerry 8520 smartphone
BlackBerry Device Software v5.0.0 for the BlackBerry 8900 smartphone
Bonjour
BufferChm
Burn4Free CD and DVD
CCleaner (remove only)
CustomerResearchQFolder
D1400
D1400_Help
DeviceManagementQFolder
DivX
DivX Converter
DivX Player
DivX Web Player
dj_sf_ProductContext
dj_sf_software
dj_sf_software_req
ESET Online Scanner v3
eSupportQFolder
Facebook Video Calling 1.2.0.287
Free Mp3 Wma Converter V 1.8.0
Hotfix for Windows XP (KB943232)
HP Customer Participation Program 8.0
HP Deskjet 8.0 Software
HP Imaging Device Functions 8.0
HP Photosmart Essential
HP Smart Web Printing 1.0
HP Solution Center 8.0
HP Update
HPProductAssistant
HPSSupply
iMesh
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
iTunes
Java Auto Updater
Java™ 7 Update 4
JavaFX 2.1.0
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
Malwarebytes Anti-Malware version 1.70.0.1100
MarketResearch
MediaMonkey 3.0
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 16.0.2 (x86 en-US)
Mozilla Maintenance Service
PC Connectivity Solution
PowerISO
QuickTime
SAMSUNG Mobile Composite Device Software
Samsung Mobile Modem Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio
SAMSUNG USB Mobile Device Software
SamsungConnectivityCableDriver
Shopping Sidekick Plugin
Skype Click to Call
Skype™ 5.0
Skype™ 6.0
SolutionCenter
Sophos Virus Removal Tool
SoundMAX
Status
Toolbox
TrayApp
UnloadSupport
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
VC 9.0 Runtime
VLC media player 0.9.8a
WebFldrs XP
WebReg
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Driver Package - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0)
Windows Driver Package - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Media Format 11 runtime
Windows XP Service Pack 2
WinRAR archiver
ZoneAlarm
.
==== Event Viewer Messages From Past Week ========
.
30/12/2012 15:25:46, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.
30/12/2012 00:27:52, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: sptd
29/12/2012 12:26:35, error: Service Control Manager [7001] - The TrueVector Internet Monitor service depends on the vsdatant service which failed to start because of the following error: A device attached to the system is not functioning.
29/12/2012 12:26:35, error: Service Control Manager [7000] - The vsdatant service failed to start due to the following error: A device attached to the system is not functioning.
26/12/2012 18:29:34, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: sptd vsdatant
26/12/2012 18:29:34, error: Service Control Manager [7001] - The AVGIDSFilter service depends on the AVGIDSShim service which failed to start because of the following error: A device attached to the system is not functioning.
26/12/2012 18:29:34, error: Service Control Manager [7001] - The AVGIDSDriver service depends on the AVGIDSFilter service which failed to start because of the following error: The dependency service or group failed to start.
26/12/2012 18:29:34, error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: The dependency service or group failed to start.
26/12/2012 18:29:34, error: Service Control Manager [7000] - The AVGIDSShim service failed to start due to the following error: A device attached to the system is not functioning.
26/12/2012 18:27:44, error: sptd [4] - Driver detected an internal error in its data structures for .
.
==== End Of File ===========================

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#2 gringo_pr

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Posted 02 January 2013 - 07:44 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
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#3 adek

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Posted 02 January 2013 - 12:21 PM

Thanks,
here are the logs



Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
AVG Anti-Virus Free
Antivirus out of date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
CCleaner (remove only)
JavaFX 2.1.0
Java™ 7 Update 4
Java version out of Date!
Adobe Flash Player 11.5.502.135
Adobe Reader 8 Adobe Reader out of Date!
Mozilla Firefox 16.0.2 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Zone Labs ZoneAlarm zlclient.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````











# AdwCleaner v2.104 - Logfile created 01/02/2013 at 16:59:06
# Updated 29/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 2 (32 bits)
# User : Ade - COMPUTER1
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Ade\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A7DDCBDE-5C86-415c-8A37-763AE183E7E4}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WMHelper.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{27BF8F8D-58B8-D41C-F913-B7EEB57EF6F6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B37B4BA6-334E-72C1-B57E-6AFE8F8A5AF3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B77AD4AC-C1C2-B293-7737-71E13A11FFEA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E773F2CF-5E6E-FF2B-81A1-AC581A26B2B2}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{96F7FABC-5789-EFA4-B6ED-1272F4C1D27B}
Key Deleted : HKU\S-1-5-21-1606980848-1303643608-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKU\S-1-5-21-1606980848-1303643608-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKU\S-1-5-21-1606980848-1303643608-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKU\S-1-5-21-1606980848-1303643608-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{96BD48DD-741B-41AE-AC4A-AFF96BA00F7E}
Key Deleted : HKU\S-1-5-21-1606980848-1303643608-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}

***** [Internet Browsers] *****

-\\ Internet Explorer v6.0.2900.2180

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

File : C:\Documents and Settings\Ade\Application Data\Mozilla\Firefox\Profiles\5uvhxfcc.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Leona\Application Data\Mozilla\Firefox\Profiles\hq9xkua8.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Dylan\Application Data\Mozilla\Firefox\Profiles\vm6jzp24.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Whitney\Application Data\Mozilla\Firefox\Profiles\p5x20621.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Renee\Application Data\Mozilla\Firefox\Profiles\go4p2zxk.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Daniela\Application Data\Mozilla\Firefox\Profiles\8rv0d9sq.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tz8fh6ou.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [37918 octets] - [29/12/2012 22:25:47]
AdwCleaner[S2].txt - [2899 octets] - [02/01/2013 16:59:06]

########## EOF - C:\AdwCleaner[S2].txt - [2959 octets] ##########












RogueKiller V8.4.2 [Dec 31 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 2) 32 bits version
Started in : Normal mode
User : Ade [Admin rights]
Mode : Scan -- Date : 01/02/2013 17:14:43

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST380012A +++++
--- User ---
[MBR] 2433228b7c1f580b4b6e361fd96f8bc0
[BSP] 9a387d7369cc4393a42daf608b3a6145 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 76308 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_01022013_02d1714.txt >>
RKreport[1]_S_01022013_02d1714.txt

#4 gringo_pr

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Posted 02 January 2013 - 01:44 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 adek

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Posted 02 January 2013 - 11:29 PM

Hi,
Thanks for your help
I ran combofix and was able to install avast antivirus which is now working along with the windows security center.
I can not find a log from combofix to post
The computer seems to be ok now

#6 gringo_pr

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Posted 03 January 2013 - 12:03 AM

Hello

I would like to see the report so lets see if we can find the report this way.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\ComboFix.txt
  • click ok
  • copy and paste the report into this topic for me to review

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 adek

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Posted 03 January 2013 - 07:17 AM

Hi, I tried this and got an error message saying windows cannot find it

#8 gringo_pr

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Posted 03 January 2013 - 12:54 PM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
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#9 gringo_pr

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Posted 06 January 2013 - 06:19 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#10 gringo_pr

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Posted 09 January 2013 - 12:12 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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Posted 09 January 2013 - 12:12 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Edited by gringo_pr, 09 January 2013 - 12:12 AM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 12 January 2013 - 03:15 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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