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ALERT: ZEROACCESS rootkit symptoms found!

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#1 Dontknowwhattodo


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Posted 01 January 2013 - 10:57 PM

Need help please. I ran Rkill and log has "ALERT: ZEROACCESS rootkit symptoms found!", I'm assuming this is not a good thing? I am a noob to computer stuff. Here is the Rkill log. Do i have a virus? What should i do now?

Rkill 2.4.5 by Lawrence Abrams (Grinler)
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:

Program started at: 12/30/2012 12:59:26 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* ALERT: ZEROACCESS rootkit symptoms found!

* HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32 [ZA Reg Hijack]
* C:\Users\Elan\AppData\Local\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\ [ZA Dir]
* C:\Users\Elan\AppData\Local\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\@ [ZA File]
* C:\Users\Elan\AppData\Local\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\L\ [ZA Dir]
* C:\Users\Elan\AppData\Local\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\U\ [ZA Dir]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\ [ZA Dir]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\@ [ZA File]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\L\ [ZA Dir]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\L\00000004.@ [ZA File]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\L\201d3dde [ZA File]
* C:\Windows\installer\{7e477a91-d9cb-b2e3-5d2a-8988a4d79a22}\U\ [ZA Dir]

Checking Windows Service Integrity:

* Windows Firewall Authorization Driver (mpsdrv) is not Running.
Startup Type set to: Manual

* BFE [Missing Service]
* BITS [Missing Service]
* iphlpsvc [Missing Service]
* MpsSvc [Missing Service]
* WinDefend [Missing Service]
* wscsvc [Missing Service]
* wuauserv [Missing Service]

* SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found: localhost

Program finished at: 12/30/2012 12:59:44 AM
Execution time: 0 hours(s), 0 minute(s), and 18 seconds(s)

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#2 Broni


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Posted 02 January 2013 - 07:43 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Dontknowwhattodo

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Posted 02 January 2013 - 09:00 PM

Thankyou very much Broni. The proper thread is now here: http://www.bleepingcomputer.com/forums/topic480470.html

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