Posted 01 January 2013 - 03:18 PM
I have a pop-up window coming up on the lower left corner of my browser (IE9) for the past one week. I right clicked on it to see where it links, it linked to ad.xtendmedia. I didn't install any programmes lately. I have McAffe. I run it, it detected and deleted some programmes, but the the malicious pop-up stayed the same. I downloaded Malwarebytes' Anti-Malware and run it, it detected and deleted a few more, but the pop-up came back after restart. I also did ESET online scan, it detected one and delted, but the popo-up came again.
At the same time, I also had problems with my email account in my outlook. I received 'postmaster undelivered' or mailer deamon emails (hundreds of them per day). My hosting company said either my password was hacked or I had a virus in my computer sending spam/virus mails around. They stopped after changing my password, or after the virus scans I made in my computer (I did them in the same days, so I don’t know which was effective.)
A computer geek I know recommended me to run combofix. I read that you don't want the untrained people to run it, but I downloaded and run it twice. Unfortunately, it didn't help; I still have the malicious pop-up. But, when I click on it, I only see the Adobe flash player settings. When I clicked on the copyright item on the right click menu, it wanted to open a pop-up to www.find-allyouneed.com; but the IE blocked the pop-up.
Can you help me with getting rid of this programme?