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Trojan horse generic28.anic


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10 replies to this topic

#1 Amy280893

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Posted 01 January 2013 - 08:31 AM

AVG popped up saying i had trojan generic28.anic and recommended that i remove it so i did. AVG has said it has been removed however i'm not sure if it's actually gone for good. Any help would be much appreciated

Thank you


*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 01 January 2013 - 09:10 AM.


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#2 Broni

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Posted 01 January 2013 - 03:03 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Amy280893

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Posted 02 January 2013 - 08:26 AM

Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Firewall Disabled!
AVG Anti-Virus Free Edition 2013
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
JavaFX 2.1.1
Java 7 Update 9
Adobe Flash Player 11.5.502.135
Adobe Reader 10.1.4 Adobe Reader out of Date!
Mozilla Firefox 14.0.1 Firefox out of Date!
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 23-12-2012
Ran by Amy (administrator) on 02-01-2013 at 13:25:40
Running from "C:\Users\Amy\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#4 Amy280893

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Posted 02 January 2013 - 08:27 AM

MiniToolBox by Farbar Version: 25-11-2012
Ran by Amy (administrator) on 02-01-2013 at 13:26:53
Running from "C:\Users\Amy\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1 localhost

========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/02/2013 01:16:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x00000000000532d0
Faulting process id: 0xc50
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3214

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3214

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2184

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2184

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1170

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1170

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (01/02/2013 00:43:42 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/02/2013 00:43:31 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/02/2013 00:41:40 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/02/2013 00:26:45 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (01/01/2013 02:04:12 PM) (Source: DCOM) (User: )
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}

Error: (01/01/2013 01:03:11 PM) (Source: Service Control Manager) (User: )
Description: The COMODO Internet Security Helper Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (01/01/2013 00:43:02 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/01/2013 00:42:53 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/01/2013 00:41:04 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (01/01/2013 03:00:46 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR3, is not ready for access yet.


Microsoft Office Sessions:
=========================
Error: (01/02/2013 01:16:41 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec000000500000000000532d0c5001cde88235bc5b5bC:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dlla548d694-54de-11e2-bd26-0027138e2f81

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3214

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3214

Error: (01/02/2013 03:36:05 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2184

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2184

Error: (01/02/2013 03:36:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1170

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1170

Error: (01/02/2013 03:36:03 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


CodeIntegrity Errors:
===================================
Date: 2012-07-12 12:16:26.293
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-07-12 12:16:26.168
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

3Connect (Version: 2.0.0)
7-Zip 9.20
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
µTorrent (Version: 3.2.1)
Audacity 1.3.12 (Unicode)
AVG 2013 (Version: 13.0.2637)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 2013.0.2805)
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.350.6)
CCleaner (Version: 3.20)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DistanTV Client (Version: 2.0.0.113)
DivX Setup (Version: 2.6.1.9)
DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
ENE CIR Receiver Driver (Version: 2.7.4.0)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FoxyTunes for Firefox
GOM Player (Version: 2.1.47.5133)
Google Chrome (Version: 23.0.1271.97)
Google Update Helper (Version: 1.3.21.123)
Guitar Pro 5.2
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.3.1)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Integrated Module with Bluetooth wireless technology (Version: 6.2.1.500)
HP MediaSmart DVD (Version: 3.1.3416)
HP MediaSmart Internet TV (Version: 3.1.2125)
HP MediaSmart Live TV (Version: 3.1.2206)
HP MediaSmart Music/Photo/Video (Version: 3.1.3405)
HP MediaSmart SmartMenu (Version: 3.1.0.1)
HP MediaSmart Webcam (Version: 3.1.2207)
HP Quick Launch Buttons (Version: 6.50.12.1)
HP Support Assistant (Version: 6.0.5.4)
HP Wireless Assistant (Version: 3.50.9.1)
iCloud (Version: 2.1.1.3)
IDT Audio (Version: 1.0.6276.0)
Intel® Matrix Storage Manager
iTunes (Version: 11.0.1.12)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
JavaFX 2.1.1 (Version: 2.1.1)
JMicron Flash Media Controller Driver (Version: 1.0.32.1)
LightScribe System Software (Version: 1.18.8.1)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (Version: 9.0.30729.4974)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 Express - ENU (Version: 10.0.30319)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.30319)
MobileMe Control Panel (Version: 3.1.8.0)
Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVC80_x64_v2 (Version: 1.0.3.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVC90_x64 (Version: 1.0.1.0)
MSVC90_x86 (Version: 1.0.1.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
My O2 (Version: 2.0.11212)
Nitro PDF Reader (Version: 1.4.0.11)
NVIDIA Drivers (Version: 1.9)
PC Connectivity Solution (Version: 10.33.1.0)
PHOTOfunSTUDIO 8.0 LE (Version: 8.00.006)
Picasa 3 (Version: 3.8)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
QLBCASL (Version: 6.40.17.2)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0010)
Recovery Manager (Version: 5.5.2214)
Revo Uninstaller 1.94 (Version: 1.94)
Safari (Version: 5.34.57.2)
Skype Click to Call (Version: 5.6.8442)
Skype™ 6.0 (Version: 6.0.126)
SpeedFan (remove only)
Synaptics Pointing Device Driver (Version: 14.0.0.3)
The Sims 2
The Sims 2 Glamour Life Stuff
The Sims 2 Nightlife
The Sims 2 Open For Business
The Sims™ 2 Celebration! Stuff
The Sims™ 2 H&M® Fashion Stuff
TVCenter (Version: 6.3.0.584)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 2.0.3 (Version: 2.0.3)
Windows Driver Package - Broadcom Bluetooth (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) (Version: 08/22/2008 7.0.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR archiver
Yontoo 1.10.02 (Version: 1.10.02)
ZTE_MF627_USB_MODEM_1.2059.0.4

========================= Devices: ================================

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 4022.87 MB
Available physical RAM: 1670.8 MB
Total Pagefile: 8043.93 MB
Available Pagefile: 4621.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:281.22 GB) (Free:5.21 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.57 GB) (Free:2.69 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.09 GB) (Free:0.09 GB) FAT

========================= Users: ========================================

User accounts for \\AMYS-LAPTOP

Administrator Amy Guest
Samia


**** End of log ****

#5 Amy280893

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Posted 02 January 2013 - 08:37 AM

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.02.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Amy :: AMYS-LAPTOP [administrator]

02/01/2013 13:28:37
mbam-log-2013-01-02 (13-28-37).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 265396
Time elapsed: 6 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 8
HKCR\CLSID\{75A4D144-506D-4BE5-81DB-EC7DA1E7F840} (PUP.Funmoods) -> Quarantined and deleted successfully.
HKCR\TypeLib\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706} (PUP.Funmoods) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C87FC351-A80D-43E9-9A86-CF1E29DC443A} (PUP.Funmoods) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.
HKCU\Software\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Quarantined and deleted successfully.
HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.FunMoods) -> Bad: (http://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1Qzu0CyEtCyB0F0EyD0DzzyE0BtAyBtCtD0DtN0D0Tzu0CtAtAtDtN1L2XzutBtFtBtFtDtFtAyEyE&cr=1870450577) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 2
C:\Users\Amy\AppData\LocalLow\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.
C:\Users\Amy\AppData\LocalLow\Funmoods\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.

Files Detected: 4
C:\Users\Amy\AppData\Local\funmoods.crx (PUP.Funmoods) -> Quarantined and deleted successfully.
C:\Users\Amy\Local Settings\Application Data\funmoods.crx (PUP.Funmoods) -> Quarantined and deleted successfully.
C:\Users\Amy\Local Settings\Application Data\funmoods-speeddial_sf.crx (PUP.FunMoods) -> Quarantined and deleted successfully.
C:\Users\Amy\AppData\Local\funmoods-speeddial_sf.crx (PUP.FunMoods) -> Quarantined and deleted successfully.

(end)

Edited by Amy280893, 02 January 2013 - 08:39 AM.


#6 Amy280893

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Posted 02 January 2013 - 08:56 AM

Whilst i was running aswMBR my computer blue screened :/

#7 Amy280893

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Posted 02 January 2013 - 09:29 AM

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-01-02 13:56:21
-----------------------------
13:56:21.259 OS Version: Windows x64 6.1.7601 Service Pack 1
13:56:21.259 Number of processors: 4 586 0x2502
13:56:21.259 ComputerName: AMYS-LAPTOP UserName: Amy
13:56:23.080 Initialize success
13:56:36.312 AVAST engine defs: 13010200
13:56:38.403 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:56:38.403 Disk 0 Vendor: Hitachi_ PC3O Size: 305245MB BusType: 3
13:56:38.423 Disk 0 MBR read successfully
13:56:38.433 Disk 0 MBR scan
13:56:38.433 Disk 0 unknown MBR code
13:56:38.443 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
13:56:38.463 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 287971 MB offset 409600
13:56:38.483 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 16970 MB offset 590174208
13:56:38.503 Disk 0 Partition 4 00 0E FAT16 LBA MSWIN4.1 94 MB offset 624944565
13:56:38.543 Disk 0 scanning C:\Windows\system32\drivers
13:57:00.909 Service scanning
13:57:36.976 Modules scanning
13:57:36.978 Disk 0 trace - called modules:
13:57:37.024 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys hal.dll
13:57:37.026 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800581f060]
13:57:37.027 3 CLASSPNP.SYS[fffff8800185b43f] -> nt!IofCallDriver -> [0xfffffa80056ccb10]
13:57:37.028 5 hpdskflt.sys[fffff88001802289] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049f2050]
13:57:39.161 AVAST engine scan C:\Windows
13:58:05.985 AVAST engine scan C:\Windows\system32
14:03:17.037 AVAST engine scan C:\Windows\system32\drivers
14:03:32.568 AVAST engine scan C:\Users\Amy
14:18:48.714 AVAST engine scan C:\ProgramData
14:21:02.411 Scan finished successfully
14:27:31.398 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Downloads\MBR.dat"
14:27:31.404 The log file has been saved successfully to "C:\Users\Amy\Downloads\aswMBR.txt"


aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-01-02 13:56:21
-----------------------------
13:56:21.259 OS Version: Windows x64 6.1.7601 Service Pack 1
13:56:21.259 Number of processors: 4 586 0x2502
13:56:21.259 ComputerName: AMYS-LAPTOP UserName: Amy
13:56:23.080 Initialize success
13:56:36.312 AVAST engine defs: 13010200
13:56:38.403 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:56:38.403 Disk 0 Vendor: Hitachi_ PC3O Size: 305245MB BusType: 3
13:56:38.423 Disk 0 MBR read successfully
13:56:38.433 Disk 0 MBR scan
13:56:38.433 Disk 0 unknown MBR code
13:56:38.443 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
13:56:38.463 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 287971 MB offset 409600
13:56:38.483 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 16970 MB offset 590174208
13:56:38.503 Disk 0 Partition 4 00 0E FAT16 LBA MSWIN4.1 94 MB offset 624944565
13:56:38.543 Disk 0 scanning C:\Windows\system32\drivers
13:57:00.909 Service scanning
13:57:36.976 Modules scanning
13:57:36.978 Disk 0 trace - called modules:
13:57:37.024 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys hal.dll
13:57:37.026 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800581f060]
13:57:37.027 3 CLASSPNP.SYS[fffff8800185b43f] -> nt!IofCallDriver -> [0xfffffa80056ccb10]
13:57:37.028 5 hpdskflt.sys[fffff88001802289] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049f2050]
13:57:39.161 AVAST engine scan C:\Windows
13:58:05.985 AVAST engine scan C:\Windows\system32
14:03:17.037 AVAST engine scan C:\Windows\system32\drivers
14:03:32.568 AVAST engine scan C:\Users\Amy
14:18:48.714 AVAST engine scan C:\ProgramData
14:21:02.411 Scan finished successfully
14:27:31.398 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Downloads\MBR.dat"
14:27:31.404 The log file has been saved successfully to "C:\Users\Amy\Downloads\aswMBR.txt"
14:28:52.618 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Downloads\MBR.dat"
14:28:52.624 The log file has been saved successfully to "C:\Users\Amy\Downloads\aswMBR.txt"

#8 Broni

Broni

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Posted 02 January 2013 - 06:52 PM

Download Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 Amy280893

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Posted 02 January 2013 - 08:07 PM

Malwarebytes Anti-Rootkit 1.01.0.1011
www.malwarebytes.org

Database version: v2013.01.02.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Amy :: AMYS-LAPTOP [administrator]

03/01/2013 01:05:52
mbar-log-2013-01-03 (01-05-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 32875
Time elapsed: 12 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Delete on reboot.
HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> Delete on reboot.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page (PUP.FunMoods) -> Bad: (http://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1Qzu0CyEtCyB0F0EyD0DzzyE0BtAyBtCtD0DtN0D0Tzu0CtAtAtDtN1L2XzutBtFtBtFtDtFtAyEyE&cr=1870450577) Good: (http://www.google.com) -> Delete on reboot.

Folders Detected: 2
C:\Windows\Installer\{40b12a1c-db3d-75cf-f32b-56a6d38f8bc4}\L (Backdoor.0Access) -> Delete on reboot.
C:\Windows\Installer\{40b12a1c-db3d-75cf-f32b-56a6d38f8bc4}\U (Backdoor.0Access) -> Delete on reboot.

Files Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1011

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.128000 GHz
Memory total: 4218281984, free: 1512792064

------------ Kernel report ------------
01/03/2013 00:53:07
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\SysWOW64\speedfan.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\system32\DRIVERS\nvBridge.kmd
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\DRIVERS\jmcr.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\enecir.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\azvusb.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\drivers\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\bthmodem.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\drivers\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\Users\Amy\AppData\Local\Temp\aswMBR.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800581f060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80049f2050
Lower Device Driver Name: \Driver\iaStor\
Device already Exists: 0xfffffa800c7562e0
Downloaded database version: v2013.01.02.10
Downloaded database version: v2012.12.27.02
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800581f060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800581fb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800581f060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80056ccb10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa80049f2050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Upper DeviceData: 0xfffff8a001ae34a0, 0xfffffa800581f060, 0xfffffa80068a1790
Lower DeviceData: 0xfffff8a0110e45c0, 0xfffffa80049f2050, 0xfffffa800c7562e0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 914B33D8

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 589764608

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 590174208 Numsec = 34754560

Partition 3 type is Other (0xe)
Partition is NOT ACTIVE.
Partition starts at LBA: 624944565 Numsec = 192780

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Performing system, memory and registry scan...
Read File: File "C:\ProgramData\AVG2013\chjw\5a6c94986c94710d.dat" is sparse (flags = 32768)
Infected: HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\bbjciahceamgodcoidkjpchnokgfpphh --> [PUP.Funmoods]
Infected: HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\cjpglkicenollcignonpgiafdgfeehoj --> [PUP.FunMoods]
Infected: C:\Windows\Installer\{40b12a1c-db3d-75cf-f32b-56a6d38f8bc4}\L --> [Backdoor.0Access]
Infected: C:\Windows\Installer\{40b12a1c-db3d-75cf-f32b-56a6d38f8bc4}\U --> [Backdoor.0Access]
Infected: HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page --> [PUP.FunMoods]
Done!
Scan finished
=======================================

#10 Broni

Broni

    The Coolest BC Computer


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Posted 02 January 2013 - 08:22 PM

You're infected with ZeroAccess rootkit.
It'll require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#11 Amy280893

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Posted 02 January 2013 - 09:08 PM

Thank you very much for your help, i have followed the steps in the pre guide and have started a new topic.

THank you once again




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