Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mass junk files, annoying browser ads, and google hijacks.


  • This topic is locked This topic is locked
7 replies to this topic

#1 RedRockCandy

RedRockCandy

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:10:25 AM

Posted 31 December 2012 - 03:34 PM

Hello, I was instructed to post a new topic in this forum. Here is a link to my first one with all previous logs.

http://www.bleepingcomputer.com/forums/topic480172.html/page__gopid__2934424#entry2934424

I was instructed to follow the prep guide starting with step 6 however when I run DDS the program says it should not take more than a few minutes but I have let it run for hours in both normal and safe mode. What do I need to do next.

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:25 AM

Posted 31 December 2012 - 03:46 PM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:10:25 AM

Posted 31 December 2012 - 05:06 PM

adwcleaner log.

# AdwCleaner v2.104 - Logfile created 12/31/2012 at 16:52:43
# Updated 29/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Tommy - TOMMY-PC
# Boot Mode : Normal
# Running from : C:\Users\Tommy\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Web Assistant Updater
Stopped & Deleted : WebOptimizer

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.xpt
File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
File Deleted : C:\user.js
Folder Deleted : C:\Program Files (x86)\1ClickDownload
Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\uTorrentBar
Folder Deleted : C:\Program Files\Web Assistant
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\Browser Manager
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\Tommy\AppData\Local\Conduit
Folder Deleted : C:\Users\Tommy\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Folder Deleted : C:\Users\Tommy\AppData\Local\Savings Sidekick
Folder Deleted : C:\Users\Tommy\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Tommy\AppData\LocalLow\uTorrentBar
Folder Deleted : C:\Users\Tommy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Browser Manager
Folder Deleted : C:\windows\SysWOW64\WNLT

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Savings Sidekick
Key Deleted : HKCU\Software\AppDataLow\Software\uTorrentBar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110011501160}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A97B89CD-B65C-49DD-AF46-2B772C627456}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\WNLT
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}
Key Deleted : HKLM\Software\bProtector
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\I
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.IncredibarHlpr
Key Deleted : HKLM\SOFTWARE\Classes\Incredibar.IncredibarHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3007394
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{48C9C8B0-A546-46C1-A81F-47A31E623E9D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\Software\incredibar.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A97B89CD-B65C-49DD-AF46-2B772C627456}
Key Deleted : HKLM\Software\uTorrentBar
Key Deleted : HKLM\Software\Web Assistant
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{22222222-2222-2222-2222-220022502260}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A97B89CD-B65C-49DD-AF46-2B772C627456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C01315C7-B4E2-4864-B43D-5FAFC414D179}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C1545464-C77C-4130-A572-1C619E2895FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF7FEC6D-451B-4452-9D26-7E10C6B5DB6E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66666666-6666-6666-6666-660066506660}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhdepfaagokllfmhfbcfmocaeigmoebo
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{21111111-1111-1111-1111-110011501160}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5ACCD83E-CB78-4559-9AD6-7C1742DF8E36}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{74C36554-31F0-49DD-8857-ED6A64DF45BE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\uTorrentBar Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055505560}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066506660}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Deleted : HKLM\SOFTWARE\DataMngr
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\incredibar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Key Deleted : HKLM\SOFTWARE\Web Assistant
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{F9639E4A-801B-4843-AEE3-03D9DA199E77}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16448

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Tommy\AppData\Roaming\Mozilla\Firefox\Profiles\o7jwusbb.default-1354455538451\prefs.js

[OK] File is clean.

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Tommy\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v12.11.1661.0

File : C:\Users\Tommy\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [14189 octets] - [31/12/2012 16:42:09]
AdwCleaner[R2].txt - [14250 octets] - [31/12/2012 16:43:38]
AdwCleaner[S1].txt - [14350 octets] - [31/12/2012 16:52:43]

########## EOF - C:\AdwCleaner[S1].txt - [14411 octets] ##########

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:25 AM

Posted 31 December 2012 - 05:19 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:10:25 AM

Posted 01 January 2013 - 04:30 AM

I let roguekiller run for a couple of hours twice and it never finished. Same with ComboFix, the program stalls at step 48 in both normal and safe modes.

#6 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:10:25 AM

Posted 01 January 2013 - 08:53 AM

i shut down my laptop waiting for a reply but when i tried to turn it back on it tries to boot but then the laptop makes a very loud beeping sound. is this thing fubar?

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:25 AM

Posted 01 January 2013 - 03:50 PM

Hello


unplug the laptop - take out the battery and press the power button for 20 sec


plug everything back in and try to start it again



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:25 AM

Posted 04 January 2013 - 12:55 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users