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Kaspersky TDSSKiller can't cure + no delete function?


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#1 Vinnie777

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Posted 31 December 2012 - 01:05 AM

Asked this on Yahoo Answers and was directed here, so hey guys!

Recently downloaded Kaspersky's newest version of TDSSKiller. It found the threat. But when it cures, it shows no progress, no estimated time, obscure elapsed time (1:10 when its only been going on for 3 seconds) and randomly stops and takes me to the screen that says "There are unprocessed malware objects". It shows it has quarantined 12 items but also says that there is 1 identified threat and 0 threats have been neutralized. In addition, after scans, it has shown no delete function on the dropdown, only "cure", "skip", and "copy to quarantine". This has happened multiple times in regular and safe mode.

It's finding the threats, but I just can't delete them. Can anyone please help? It is greatly appreciated!

Additional Details: The malware is attached to the services.exe in system32 folder of the Windows folder. (C:\Windows\System32\services.exe)

Edited by Orange Blossom, 31 December 2012 - 01:12 AM.
Content restored and moved from Windows 7 to AII. . ~ OB


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#2 Quads

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Posted 31 December 2012 - 01:21 AM

"Additional Details: The malware is attached to the services.exe in system32 folder of the Windows folder. (C:\Windows\System32\services.exe)"

No to just deleting services.exe, Windows requires the file.

Quads

#3 Jimbob85

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Posted 31 December 2012 - 10:14 PM

Please post your TDSS log.




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