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6 replies to this topic

#1 BMTex

BMTex

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Posted 30 December 2012 - 10:05 PM

Have the super annoying browser virus. Need help asap.

Edited by hamluis, 31 December 2012 - 07:09 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 noknojon

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Posted 02 January 2013 - 04:08 AM

Hello -
If you still need some help I noticed that nobody had yet replied to you -

Please download Install and check Updates on both Malwarebytes Anti-Malware Free and SuperantiSpyware Free
With SUPERAntiSpyware there is an Add-on offer that you should refuse during the download.

If you have these programs already installed, just make sure that you Update the programs prior to any Quick Scan -
The programs will produce a notepad log after they run, please Copy and Paste the logs back here when they finish.

If any infections are found, be sure to Delete them after the program ends. You may need a reboot to finish removal -

Next - Please download AdwCleaner by Xplode onto your desktop.
If you are prompted, please disable your Antivirus - Information on (temp disable) HERE , or just click allow the program to run.
Save all work and close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool. For Vista and Win7, Right click and select Run as Admin.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Finally - Please download MiniToolBox, Save it to your desktop and run it.
Checkmark the following boxes:

•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
List devices >>(Problem only)<<
•List Users, Partitions and Memory size.
•List Minidump Files

Click Go and copy / paste the result (Result.txt) in your next reply -

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Thank You -

#3 noknojon

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Posted 09 January 2013 - 05:22 AM

Hello BMTex -

Do you still need help, or should we close this topic ??

Thank You -

#4 BMTex

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Posted 21 January 2013 - 05:33 PM

# AdwCleaner v2.106 - Logfile created 01/21/2013 at 15:29:19
# Updated 17/01/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Cerberus - CERBERUS-PC
# Boot Mode : Normal
# Running from : C:\Users\Cerberus\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Users\Cerberus\AppData\Roaming\Mozilla\Firefox\Profiles\x8lho26m.default\searchplugins\Askcom.xml
File Found : C:\Users\Cerberus\AppData\Roaming\Mozilla\Firefox\Profiles\x8lho26m.default\searchplugins\Conduit.xml
Folder Found : C:\Users\Cerberus\AppData\Roaming\Mozilla\Firefox\Profiles\x8lho26m.default\Conduit
Folder Found : C:\Users\Cerberus\AppData\Roaming\Mozilla\Firefox\Profiles\x8lho26m.default\ConduitEngine

***** [Registry] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKLM\Software\PIP

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0 (en-US)

File : C:\Users\Cerberus\AppData\Roaming\Mozilla\Firefox\Profiles\x8lho26m.default\prefs.js

Found : user_pref("CT2790392..clientLogIsEnabled", false);
Found : user_pref("CT2790392..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Found : user_pref("CT2790392..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Found : user_pref("CT2790392.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Found : user_pref("CT2790392.CTID", "CT2790392");
Found : user_pref("CT2790392.CurrentServerDate", "5-12-2010");
Found : user_pref("CT2790392.DialogsAlignMode", "LTR");
Found : user_pref("CT2790392.DownloadReferralCookieData", "");
Found : user_pref("CT2790392.EMailNotifierPollDate", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain Standard T[...]
Found : user_pref("CT2790392.FeedLastCount129313977501788460", 266);
Found : user_pref("CT2790392.FeedPollDate129313974171006416", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313975698350231", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313976370850190", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313976648818968", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313977444757117", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313980389131455", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313980655381977", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313980886163259", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313981234756535", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313983226631720", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedPollDate129313983607725691", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain S[...]
Found : user_pref("CT2790392.FeedTTL129313974171006416", 10);
Found : user_pref("CT2790392.FeedTTL129313977444757117", 15);
Found : user_pref("CT2790392.FeedTTL129313980655381977", 5);
Found : user_pref("CT2790392.FeedTTL129313981234756535", 5);
Found : user_pref("CT2790392.FirstServerDate", "4-12-2010");
Found : user_pref("CT2790392.FirstTime", true);
Found : user_pref("CT2790392.FirstTimeFF3", true);
Found : user_pref("CT2790392.FixPageNotFoundErrors", false);
Found : user_pref("CT2790392.GroupingServerCheckInterval", 1440);
Found : user_pref("CT2790392.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Found : user_pref("CT2790392.HasUserGlobalKeys", true);
Found : user_pref("CT2790392.Initialize", true);
Found : user_pref("CT2790392.InitializeCommonPrefs", true);
Found : user_pref("CT2790392.InstallationAndCookieDataSentCount", 3);
Found : user_pref("CT2790392.InstallationType", "UnknownIntegration");
Found : user_pref("CT2790392.InstalledDate", "Fri Dec 03 2010 21:09:09 GMT-0700 (Mountain Standard Time)");
Found : user_pref("CT2790392.IsGrouping", false);
Found : user_pref("CT2790392.IsMulticommunity", false);
Found : user_pref("CT2790392.IsOpenThankYouPage", true);
Found : user_pref("CT2790392.IsOpenUninstallPage", false);
Found : user_pref("CT2790392.LanguagePackLastCheckTime", "Sat Dec 04 2010 21:09:16 GMT-0700 (Mountain Standa[...]
Found : user_pref("CT2790392.LanguagePackReloadIntervalMM", 1440);
Found : user_pref("CT2790392.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx[...]
Found : user_pref("CT2790392.LastLogin_3.2.3.3", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain Standard Time)[...]
Found : user_pref("CT2790392.LatestVersion", "3.2.3.3");
Found : user_pref("CT2790392.Locale", "en");
Found : user_pref("CT2790392.MCDetectTooltipHeight", "83");
Found : user_pref("CT2790392.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Found : user_pref("CT2790392.MCDetectTooltipWidth", "295");
Found : user_pref("CT2790392.SavedHomepage", "hxxp://search.conduit.com/?ctid=&SearchSource=13");
Found : user_pref("CT2790392.SearchFromAddressBarIsInit", true);
Found : user_pref("CT2790392.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT279[...]
Found : user_pref("CT2790392.SearchInNewTabEnabled", true);
Found : user_pref("CT2790392.SearchInNewTabIntervalMM", 1440);
Found : user_pref("CT2790392.SearchInNewTabLastCheckTime", "Sat Dec 04 2010 21:09:14 GMT-0700 (Mountain Stan[...]
Found : user_pref("CT2790392.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_T[...]
Found : user_pref("CT2790392.SearchInNewTabUsageUrl", "hxxp://Usage.Hosting.conduit-services.com/UsageServic[...]
Found : user_pref("CT2790392.SearchInNewTabUserEnabled", false);
Found : user_pref("CT2790392.ServiceMapLastCheckTime", "Sat Dec 04 2010 21:09:02 GMT-0700 (Mountain Standard[...]
Found : user_pref("CT2790392.SettingsLastCheckTime", "Sat Dec 04 2010 18:02:51 GMT-0700 (Mountain Standard T[...]
Found : user_pref("CT2790392.SettingsLastUpdate", "1291129153");
Found : user_pref("CT2790392.ThirdPartyComponentsInterval", 504);
Found : user_pref("CT2790392.ThirdPartyComponentsLastCheck", "Fri Dec 03 2010 21:09:02 GMT-0700 (Mountain St[...]
Found : user_pref("CT2790392.ThirdPartyComponentsLastUpdate", "1246790578");
Found : user_pref("CT2790392.TrusteLinkUrl", "hxxp://www.truste.org/pvr.php?page=validate&softwareProgramId=[...]
Found : user_pref("CT2790392.UserID", "UN79994969948544461");
Found : user_pref("CT2790392.WeatherNetwork", "");
Found : user_pref("CT2790392.WeatherPollDate", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain Standard Time)")[...]
Found : user_pref("CT2790392.WeatherUnit", "F");
Found : user_pref("CT2790392.alertChannelId", "1182482");
Found : user_pref("CT2790392.myStuffEnabled", true);
Found : user_pref("CT2790392.myStuffPublihserMinWidth", 400);
Found : user_pref("CT2790392.myStuffSearchUrl", "hxxp://Apps.conduit.com/search?q=SEARCH_TERM&SearchSourceOr[...]
Found : user_pref("CT2790392.myStuffServiceIntervalMM", 1440);
Found : user_pref("CT2790392.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?Co[...]
Found : user_pref("CT2790392.testingCtid", "");
Found : user_pref("CT2790392.toolbarAppMetaDataLastCheckTime", "Sat Dec 04 2010 21:09:09 GMT-0700 (Mountain [...]
Found : user_pref("CT2790392.toolbarContextMenuLastCheckTime", "Fri Dec 03 2010 21:09:15 GMT-0700 (Mountain [...]
Found : user_pref("CT2790392.usagesFlag", 1);
Found : user_pref("CommunityToolbar.ETag.hxxp://alerts.conduit-services.com/root/1182482/1178159/US", "\"0\"[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://alerts.conduit-services.com/root/909619/905414/US", "\"0\"")[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://appsmetadata.toolbar.conduit-services.com/?ctid=CT2790392", [...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&lo[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&loc[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&lo[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&local[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/toolbar/", "\"63426852822937[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://settings.engine.conduit-services.com/?browser=FF&lut=0", "63[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://settings.engine.conduit-services.com/?browser=FF&lut=11/8/20[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://settings.toolbar.search.conduit.com/root/CT2790392/CT2790392[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"634[...]
Found : user_pref("CommunityToolbar.EngineOwner", "CT2790392");
Found : user_pref("CommunityToolbar.EngineOwnerGuid", "{88c7f2aa-f93f-432c-8f0e-b7d85967a527}");
Found : user_pref("CommunityToolbar.EngineOwnerToolbarId", "bittorrentbar");
Found : user_pref("CommunityToolbar.IsMyStuffImportedToEngine", true);
Found : user_pref("CommunityToolbar.OriginalEngineOwner", "CT2790392");
Found : user_pref("CommunityToolbar.OriginalEngineOwnerGuid", "{88c7f2aa-f93f-432c-8f0e-b7d85967a527}");
Found : user_pref("CommunityToolbar.OriginalEngineOwnerToolbarId", "bittorrentbar");
Found : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "hxxp://search.bearshare.com/web?src=ffb&[...]
Found : user_pref("CommunityToolbar.ToolbarsList", "ConduitEngine,CT2790392");
Found : user_pref("CommunityToolbar.ToolbarsList2", "ConduitEngine,CT2790392");
Found : user_pref("CommunityToolbar.alert.alertInfoInterval", 1440);
Found : user_pref("CommunityToolbar.alert.alertInfoLastCheckTime", "Fri Jul 01 2011 18:15:50 GMT-0600 (Mount[...]
Found : user_pref("CommunityToolbar.alert.clientsServerUrl", "hxxp://alert.client.conduit.com");
Found : user_pref("CommunityToolbar.alert.locale", "en");
Found : user_pref("CommunityToolbar.alert.loginIntervalMin", 1440);
Found : user_pref("CommunityToolbar.alert.loginLastCheckTime", "Fri Jul 01 2011 18:15:50 GMT-0600 (Mountain [...]
Found : user_pref("CommunityToolbar.alert.loginLastUpdateTime", "1305622559");
Found : user_pref("CommunityToolbar.alert.messageShowTimeSec", 20);
Found : user_pref("CommunityToolbar.alert.servicesServerUrl", "hxxp://alert.services.conduit.com");
Found : user_pref("CommunityToolbar.alert.showTrayIcon", false);
Found : user_pref("CommunityToolbar.alert.userCloseIntervalMin", 300);
Found : user_pref("CommunityToolbar.alert.userId", "18cbb15e-9a40-477c-8a53-5d624151188e");
Found : user_pref("CommunityToolbar.facebook.settingsLastCheckTime", "Sat Dec 04 2010 21:09:15 GMT-0700 (Mou[...]
Found : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT2790392");
Found : user_pref("ConduitEngine.CTID", "ConduitEngine");
Found : user_pref("ConduitEngine.FirstServerDate", "12/04/2010 07");
Found : user_pref("ConduitEngine.FirstTime", true);
Found : user_pref("ConduitEngine.FirstTimeFF3", true);
Found : user_pref("ConduitEngine.FixPageNotFoundErrors", false);
Found : user_pref("ConduitEngine.HasUserGlobalKeys", true);
Found : user_pref("ConduitEngine.Initialize", true);
Found : user_pref("ConduitEngine.InitializeCommonPrefs", true);
Found : user_pref("ConduitEngine.InstallationType", "UnknownIntegration");
Found : user_pref("ConduitEngine.InstalledDate", "Fri Dec 03 2010 21:09:06 GMT-0700 (Mountain Standard Time)[...]
Found : user_pref("ConduitEngine.IsMulticommunity", false);
Found : user_pref("ConduitEngine.IsOpenThankYouPage", false);
Found : user_pref("ConduitEngine.IsOpenUninstallPage", false);
Found : user_pref("ConduitEngine.LanguagePackLastCheckTime", "Fri Dec 03 2010 21:09:07 GMT-0700 (Mountain St[...]
Found : user_pref("ConduitEngine.LastLogin_3.2.3.3", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain Standard T[...]
Found : user_pref("ConduitEngine.PublisherContainerWidth", 0);
Found : user_pref("ConduitEngine.SavedHomepage", "www.google.com");
Found : user_pref("ConduitEngine.SearchFromAddressBarIsInit", true);
Found : user_pref("ConduitEngine.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=C[...]
Found : user_pref("ConduitEngine.SettingsLastCheckTime", "Sat Dec 04 2010 18:02:52 GMT-0700 (Mountain Standa[...]
Found : user_pref("ConduitEngine.UserID", "UN62939674994199873");
Found : user_pref("ConduitEngine.engineLocale", "en-US");
Found : user_pref("ConduitEngine.enngineContextMenuLastCheckTime", "Fri Dec 03 2010 21:09:07 GMT-0700 (Mount[...]
Found : user_pref("ConduitEngine.initDone", true);
Found : user_pref("avg.install.installDirPath", "C:\\Documents and Settings\\All Users\\Application Data\\AV[...]
Found : user_pref("avg.install.userSPSettings", "Ask.com");
Found : user_pref("browser.search.defaultengine", "Ask.com");
Found : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Found : user_pref("browser.search.order.1", "Ask.com");
Found : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Found : user_pref("extensions.asktb.ff-original-keyword-url", "hxxp://isearch.avg.com/search?cid=%7B2cf52846[...]

-\\ Google Chrome v24.0.1312.52

File : C:\Users\Cerberus\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [13779 octets] - [21/01/2013 15:29:19]

########## EOF - C:\AdwCleaner[R1].txt - [13840 octets] ##########

#5 noknojon

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Posted 21 January 2013 - 05:53 PM

Thank You so far -

Please scan and post the other logs as requested -

#6 BMTex

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Posted 22 January 2013 - 03:17 PM

MiniToolBox by Farbar Version:10-01-2013
Ran by Cerberus (administrator) on 22-01-2013 at 13:11:39
Running from "C:\Users\Cerberus\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 4

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Cerberus-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-2B-34-A8-2F-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a485:b9c2:8fe5:6b5f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 15, 2013 3:20:59 AM
Lease Expires . . . . . . . . . . : Wednesday, January 23, 2013 4:29:04 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 244329268
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-83-DF-45-90-2B-34-A8-2F-D3
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B5923597-88C8-43BE-9441-B1EDE8BB0138}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:4c5:968:ba6e:cf04(Preferred)
Link-local IPv6 Address . . . . . : fe80::4c5:968:ba6e:cf04%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 10.0.0.1

Name: google.com
Addresses: 2607:f8b0:400a:801::1004
173.194.33.39
173.194.33.40
173.194.33.41
173.194.33.46
173.194.33.32
173.194.33.33
173.194.33.34
173.194.33.35
173.194.33.36
173.194.33.37
173.194.33.38


Pinging google.com [173.194.33.40] with 32 bytes of data:
Reply from 173.194.33.40: bytes=32 time=26ms TTL=54
Reply from 173.194.33.40: bytes=32 time=27ms TTL=54

Ping statistics for 173.194.33.40:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 27ms, Average = 26ms
Server: UnKnown
Address: 10.0.0.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=532ms TTL=47
Reply from 98.139.183.24: bytes=32 time=595ms TTL=47

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 532ms, Maximum = 595ms, Average = 563ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...90 2b 34 a8 2f d3 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.22 20
10.0.0.0 255.255.255.0 On-link 10.0.0.22 276
10.0.0.22 255.255.255.255 On-link 10.0.0.22 276
10.0.0.255 255.255.255.255 On-link 10.0.0.22 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.22 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.22 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:4c5:968:ba6e:cf04/128
On-link
11 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::4c5:968:ba6e:cf04/128
On-link
11 276 fe80::a485:b9c2:8fe5:6b5f/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2013 00:40:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x50ef7839
Faulting module name: MemoryMan.dll, version: 0.0.0.0, time stamp: 0x50ef59e3
Exception code: 0xc0000005
Fault offset: 0x00005883
Faulting process id: 0x890
Faulting application start time: 0xswtor.exe0
Faulting application path: swtor.exe1
Faulting module path: swtor.exe2
Report Id: swtor.exe3

Error: (01/20/2013 04:04:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x50ef7839
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000005
Fault offset: 0x0003734d
Faulting process id: 0x1eb4
Faulting application start time: 0xswtor.exe0
Faulting application path: swtor.exe1
Faulting module path: swtor.exe2
Report Id: swtor.exe3

Error: (01/20/2013 04:04:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x50ef7839
Faulting module name: MemoryMan.dll, version: 0.0.0.0, time stamp: 0x50ef59e3
Exception code: 0xc0000005
Fault offset: 0x000058f9
Faulting process id: 0x20d4
Faulting application start time: 0xswtor.exe0
Faulting application path: swtor.exe1
Faulting module path: swtor.exe2
Report Id: swtor.exe3

Error: (01/19/2013 00:32:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: MWOClient.exe, version: 3.4.1.4418, time stamp: 0x50f4739e
Faulting module name: MWOClient.exe, version: 3.4.1.4418, time stamp: 0x50f4739e
Exception code: 0xc0000005
Fault offset: 0x0133b2d7
Faulting process id: 0x143c
Faulting application start time: 0xMWOClient.exe0
Faulting application path: MWOClient.exe1
Faulting module path: MWOClient.exe2
Report Id: MWOClient.exe3

Error: (01/18/2013 06:53:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x50ef7839
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000005
Fault offset: 0x0003734d
Faulting process id: 0x13e8
Faulting application start time: 0xswtor.exe0
Faulting application path: swtor.exe1
Faulting module path: swtor.exe2
Report Id: swtor.exe3

Error: (01/18/2013 06:53:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x50ef7839
Faulting module name: MemoryMan.dll, version: 0.0.0.0, time stamp: 0x50ef59e3
Exception code: 0xc0000005
Fault offset: 0x00005883
Faulting process id: 0x4f4
Faulting application start time: 0xswtor.exe0
Faulting application path: swtor.exe1
Faulting module path: swtor.exe2
Report Id: swtor.exe3

Error: (01/18/2013 04:13:03 AM) (Source: Application Hang) (User: )
Description: The program swtor.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ea0

Start Time: 01cdf55b33558ffd

Termination Time: 122

Application Path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Report Id:

Error: (01/15/2013 08:11:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: MWOClient.exe, version: 3.4.1.4418, time stamp: 0x50f4739e
Faulting module name: MWOClient.exe, version: 3.4.1.4418, time stamp: 0x50f4739e
Exception code: 0xc0000005
Fault offset: 0x0133b2d7
Faulting process id: 0xfe4
Faulting application start time: 0xMWOClient.exe0
Faulting application path: MWOClient.exe1
Faulting module path: MWOClient.exe2
Report Id: MWOClient.exe3

Error: (01/15/2013 03:22:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/15/2013 03:01:25 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}


System errors:
=============
Error: (01/21/2013 11:33:12 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (01/15/2013 03:01:53 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (01/14/2013 04:09:26 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845).

Error: (01/14/2013 04:06:24 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405

Error: (01/14/2013 04:03:51 AM) (Source: Service Control Manager) (User: )
Description: The ES lite Service for program management. service terminated unexpectedly. It has done this 1 time(s).

Error: (01/14/2013 04:03:50 AM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).

Error: (01/14/2013 04:03:49 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft .NET Framework NGEN v4.0.30319_X86 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (01/14/2013 03:36:17 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (01/13/2013 06:38:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (01/13/2013 00:30:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:29:01 PM on ?1/?13/?2013 was unexpected.


Microsoft Office Sessions:
=========================
Error: (01/22/2013 00:40:36 AM) (Source: Application Error)(User: )
Description: swtor.exe1.0.0.050ef7839MemoryMan.dll0.0.0.050ef59e3c00000050000588389001cdf87245eb2b65C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exeC:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\MemoryMan.dll0256ac21-6467-11e2-9900-902b34a82fd3

Error: (01/20/2013 04:04:33 AM) (Source: Application Error)(User: )
Description: swtor.exe1.0.0.050ef7839MSVCR90.dll9.0.30729.61614dace5b9c00000050003734d1eb401cdf6b940f41031C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll2b545b8d-62f1-11e2-9900-902b34a82fd3

Error: (01/20/2013 04:04:33 AM) (Source: Application Error)(User: )
Description: swtor.exe1.0.0.050ef7839MemoryMan.dll0.0.0.050ef59e3c0000005000058f920d401cdf6b9425a0e0fC:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exeC:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\MemoryMan.dll2b54347d-62f1-11e2-9900-902b34a82fd3

Error: (01/19/2013 00:32:00 AM) (Source: Application Error)(User: )
Description: MWOClient.exe3.4.1.441850f4739eMWOClient.exe3.4.1.441850f4739ec00000050133b2d7143c01cdf604e518dc36C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exeC:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe4f7c33b0-620a-11e2-9900-902b34a82fd3

Error: (01/18/2013 06:53:30 PM) (Source: Application Error)(User: )
Description: swtor.exe1.0.0.050ef7839MSVCR90.dll9.0.30729.61614dace5b9c00000050003734d13e801cdf5e515cef9a6C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll05e768c8-61db-11e2-9900-902b34a82fd3

Error: (01/18/2013 06:53:30 PM) (Source: Application Error)(User: )
Description: swtor.exe1.0.0.050ef7839MemoryMan.dll0.0.0.050ef59e3c0000005000058834f401cdf5e5173b603cC:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exeC:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\MemoryMan.dll05e741b8-61db-11e2-9900-902b34a82fd3

Error: (01/18/2013 04:13:03 AM) (Source: Application Hang)(User: )
Description: swtor.exe1.0.0.0ea001cdf55b33558ffd122C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Error: (01/15/2013 08:11:10 PM) (Source: Application Error)(User: )
Description: MWOClient.exe3.4.1.441850f4739eMWOClient.exe3.4.1.441850f4739ec00000050133b2d7fe401cdf35fdaad3ffcC:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exeC:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe603434d5-5f8a-11e2-9900-902b34a82fd3

Error: (01/15/2013 03:22:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/15/2013 03:01:25 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}(NULL)(NULL)(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

@BIOS (Version: 2.24)
3TB+Unlock B11.0919.1 (Version: 1.00.0001)
Adobe Flash Player 10 Plugin (Version: 10.3.183.50)
Adobe Reader 9.3 (Version: 9.3.0)
AMD Accelerated Video Transcoding (Version: 12.5.100.20928)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.0928.1532.26058)
AMD Media Foundation Decoders (Version: 1.0.70928.1539)
AMD Steady Video Plug-In (Version: 2.06.0000)
AMD VISION Engine Control Center (Version: 2012.0928.1532.26058)
Apple Application Support (Version: 1.2.1)
Apple Software Update (Version: 2.1.1.116)
Bonjour (Version: 2.0.2.0)
Bonjour Print Services (Version: 2.0.2.0)
Canon MP280 series MP Drivers
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0928.1532.26058)
Catalyst Control Center InstallProxy (Version: 2012.0928.1532.26058)
Catalyst Control Center Localization All (Version: 2012.0928.1532.26058)
ccc-utility64 (Version: 2012.0928.1532.26058)
CCC Help Chinese Standard (Version: 2012.0928.1531.26058)
CCC Help Chinese Traditional (Version: 2012.0928.1531.26058)
CCC Help Czech (Version: 2012.0928.1531.26058)
CCC Help Danish (Version: 2012.0928.1531.26058)
CCC Help Dutch (Version: 2012.0928.1531.26058)
CCC Help English (Version: 2012.0928.1531.26058)
CCC Help Finnish (Version: 2012.0928.1531.26058)
CCC Help French (Version: 2012.0928.1531.26058)
CCC Help German (Version: 2012.0928.1531.26058)
CCC Help Greek (Version: 2012.0928.1531.26058)
CCC Help Hungarian (Version: 2012.0928.1531.26058)
CCC Help Italian (Version: 2012.0928.1531.26058)
CCC Help Japanese (Version: 2012.0928.1531.26058)
CCC Help Korean (Version: 2012.0928.1531.26058)
CCC Help Norwegian (Version: 2012.0928.1531.26058)
CCC Help Polish (Version: 2012.0928.1531.26058)
CCC Help Portuguese (Version: 2012.0928.1531.26058)
CCC Help Russian (Version: 2012.0928.1531.26058)
CCC Help Spanish (Version: 2012.0928.1531.26058)
CCC Help Swedish (Version: 2012.0928.1531.26058)
CCC Help Thai (Version: 2012.0928.1531.26058)
CCC Help Turkish (Version: 2012.0928.1531.26058)
CyberLink Media Suite 9 (Version: 9.0.2608)
CyberLink MediaEspresso (Version: 6.5.1611_37043)
CyberLink PowerDirector (Version: 9.0.0.2702)
CyberLink PowerDVD 9 (Version: 9.0.3518.02)
DMIView Ver.1.5 B12.0314.1 (Version: 1.5)
Dolby Home Theater v4 (Version: 7.2.7000.7)
Easy Tune 6 B12.0509.1 (Version: 1.00.0000)
EasySaver B9.1214.1 (Version: 1.00.0000)
Etron USB3.0 Host Controller (Version: 0.104)
EVE Online (remove only)
Face_Wizard B12.0531.01 (Version: 1.00.0000)
FrostWire 5.5.1 (Version: 5.5.1.0)
Google Chrome (Version: 24.0.1312.52)
Google Earth (Version: 7.0.2.8415)
Google Update Helper (Version: 1.3.21.123)
HWiNFO64 Version 4.08 (Version: 4.08)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
League of Legends (Version: 1.3)
Logitech Gaming Software (Version: 8.40.83)
Logitech Gaming Software 8.40 (Version: 8.40.83)
MechWarrior Online (Version: 1.2.0.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 18.0 (x86 en-US) (Version: 18.0)
Mozilla Maintenance Service (Version: 18.0)
ON_OFF Charge B11.1102.1 (Version: 1.00.0001)
Pando Media Booster (Version: 2.6.0.8)
QuickTime (Version: 7.66.71.0)
Realtek Ethernet Controller Driver (Version: 7.48.823.2011)
Realtek Ethernet Diagnostic Utility (Version: 1.00.0000)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6409)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
Smart Recovery 2 B12.0417.1 (x64) (Version: 1.00.0001)
SmartSound Quicktracks 5 (Version: 5.1.8)
Star Wars: The Old Republic (Version: 1.00)
TeamSpeak 3 Client (Version: 3.0.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update Manager B12.0418.1 (Version: 1.00.0000)
VLC media player 2.0.5 (Version: 2.0.5)
Winamp (Version: 5.63 )
WinZip 15.0 (Version: 15.0.9411)
World of Tanks
World of Warplanes

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 16365.24 MB
Available physical RAM: 11686.74 MB
Total Pagefile: 32728.68 MB
Available Pagefile: 26919.02 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.2 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:261.94 GB) NTFS

========================= Users: ========================================

User accounts for \\CERBERUS-PC

Administrator Cerberus Guest

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#7 noknojon

noknojon

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Posted 22 January 2013 - 06:32 PM

Hello -
Please install and Update the first 2 programs listed and run a scan with both of them, then post the logs back here -

Thank You -




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