Posted 30 December 2012 - 07:39 PM
I can't understand how I got a Code Purple when I didn't do anything that you say creates it. I did not install an OS, only delete some downloaded programs. It hasn't been at repair shop or has the motherboard even been looked at. I don't doubt that what you say is the issue with the PC, but don't get the reasons.
Secondly if I could get a retail copy of the OS I can't use the dvd/cd rom drive, so that repair isn't an option. If drive E was usable I could use the recovery disks created when we got the PC. Any other repair suggestions? Nothing in setup or in safe mode or the system recovery console to try or a way to use my backup disks?