Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mass junk files, annoying browser ads, and google hijacks.


  • Please log in to reply
9 replies to this topic

#1 RedRockCandy

RedRockCandy

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 04:19 PM

Hello, I have been getting annoying pop up ads in the bottom left and right of my web browsers. In addition to this whenever I do a google search and click on a result it always redirects me to another ad page. Sometimes a tab will randomly open up and send me to yet another ad. In addition to this, my temporary internet files folder is full of at least 50 gigs of junk files. I see them when SuperAntiSpyware is taking two days to scan through the computer but when i manually go in to try and delete them they are hidden. I've been working on fixing this for a month. I need a pro. All help is appreciated. Also I have run spydoctor, malwarebytes, ccleaner, and wise disc cleaner to no avail. Thanks.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 30 December 2012 - 04:44 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 06:08 PM

Results of security check. working on farbar now.

Results of screen317's Security Check version 0.99.56
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.65.1.1000
Wise Disk Cleaner 7.72
Digeus Junk Files Cleaner
JavaFX 2.1.1
Java™ 7 Update 5
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Mozilla Firefox (17.0.1)
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Spybot Teatimer.exe is disabled!
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

#4 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 06:13 PM

Farbar log. Working on the next one now.


Farbar Service Scanner Version: 23-12-2012
Ran by Tommy (administrator) on 30-12-2012 at 18:11:59
Running from "C:\Users\Tommy\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#5 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 06:21 PM

Ran Mini toolbox and got this error twice.

The ordinal1108 could not be located in the dynamic link library WSOCK32.dll.

After clicking OK on both of the errors I got this log.

MiniToolBox by Farbar Version: 25-11-2012
Ran by Tommy (administrator) on 30-12-2012 at 18:17:30
Running from "C:\Users\Tommy\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 30 December 2012 - 06:35 PM

The above log is incomplete.
It may be some blank space under "::1 localhos" line.
Make sure you posted a whole log.

Don't worry about those errors for now.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 06:54 PM

malwarebytes log. Just a note here, the two objects found are the same two it always finds.


Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2012.12.30.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Tommy :: TOMMY-PC [administrator]

12/30/2012 6:26:16 PM
mbam-log-2012-12-30 (18-26-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219356
Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.
C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U\000000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully.

(end)

#8 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 06:58 PM

reran mini tool box. sorry, here is the complete log

MiniToolBox by Farbar Version: 25-11-2012
Ran by Tommy (administrator) on 30-12-2012 at 18:55:42
Running from "C:\Users\Tommy\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost








































































































































































































72.29.93.243 www.google-analytics.com.
72.29.93.243 ad-emea.doubleclick.net.
72.29.93.243 www.statcounter.com.
64.27.10.42 www.google-analytics.com.
64.27.10.42 ad-emea.doubleclick.net.
64.27.10.42 www.statcounter.com.

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Tommy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : A2-A4-DE-72-E1-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 90-A4-DE-72-E1-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e112:4fc8:ba60:d1c9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 30, 2012 2:46:53 PM
Lease Expires . . . . . . . . . . : Thursday, February 06, 2149 1:24:03 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 311469278
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-89-DB-9C-78-2B-CB-F8-94-54
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 78-2B-CB-F8-94-54
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging google.com [74.125.137.113] with 32 bytes of data:
Reply from 74.125.137.113: bytes=32 time=23ms TTL=47
Reply from 74.125.137.113: bytes=32 time=24ms TTL=47

Ping statistics for 74.125.137.113:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=137ms TTL=49
Reply from 72.30.38.140: bytes=32 time=83ms TTL=49

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 83ms, Maximum = 137ms, Average = 110ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...a2 a4 de 72 e1 08 ......Microsoft Virtual WiFi Miniport Adapter
11...90 a4 de 72 e1 08 ......Atheros AR9285 802.11b/g/n WiFi Adapter
10...78 2b cb f8 94 54 ......Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.7 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.7 281
192.168.2.7 255.255.255.255 On-link 192.168.2.7 281
192.168.2.255 255.255.255.255 On-link 192.168.2.7 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.7 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.7 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::e112:4fc8:ba60:d1c9/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/29/2012 00:38:26 PM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created. Additional information: (0x8007043c).

Error: (12/29/2012 00:38:26 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x8007043c).

Error: (12/29/2012 00:10:56 PM) (Source: Software Protection Platform Service) (User: )
Description: The Software Protection service failed to start. 0x80070002
6.1.7601.17514

Error: (12/29/2012 11:38:07 AM) (Source: Software Protection Platform Service) (User: )
Description: The Software Protection service failed to start. 0x80070002
6.1.7601.17514

Error: (12/29/2012 09:17:09 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created. Additional information: (0x8007043c).

Error: (12/29/2012 09:17:09 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x8007043c).

Error: (12/29/2012 08:36:33 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\windows\system32\msiexec.exe /V; Description = Installed Digeus Junk Files Cleaner.; Error = 0x8007043c).

Error: (12/29/2012 08:36:32 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\windows\system32\msiexec.exe /V; Description = Installed Digeus Junk Files Cleaner.; Error = 0x8007043c).

Error: (12/29/2012 08:24:20 AM) (Source: Software Protection Platform Service) (User: )
Description: The Software Protection service failed to start. 0x80070002
6.1.7601.17514

Error: (12/29/2012 08:14:33 AM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.69.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: b0c

Start Time: 01cde56848625039

Termination Time: 0

Application Path: C:\Users\Tommy\Downloads\OTL.exe

Report Id:


System errors:
=============
Error: (12/30/2012 06:52:31 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (12/30/2012 06:52:31 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (12/30/2012 06:25:47 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (12/30/2012 06:25:47 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (12/30/2012 06:11:56 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (12/30/2012 06:11:56 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (12/30/2012 06:06:39 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (12/30/2012 06:06:39 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (12/30/2012 04:03:55 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (12/30/2012 04:03:55 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.


Microsoft Office Sessions:
=========================
Error: (12/29/2012 00:38:26 PM) (Source: System Restore)(User: )
Description: 0x8007043c

Error: (12/29/2012 00:38:26 PM) (Source: System Restore)(User: )
Description: C:\windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x8007043c

Error: (12/29/2012 00:10:56 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700026.1.7601.17514

Error: (12/29/2012 11:38:07 AM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700026.1.7601.17514

Error: (12/29/2012 09:17:09 AM) (Source: System Restore)(User: )
Description: 0x8007043c

Error: (12/29/2012 09:17:09 AM) (Source: System Restore)(User: )
Description: C:\windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x8007043c

Error: (12/29/2012 08:36:33 AM) (Source: System Restore)(User: )
Description: C:\windows\system32\msiexec.exe /VInstalled Digeus Junk Files Cleaner.0x8007043c

Error: (12/29/2012 08:36:32 AM) (Source: System Restore)(User: )
Description: C:\windows\system32\msiexec.exe /VInstalled Digeus Junk Files Cleaner.0x8007043c

Error: (12/29/2012 08:24:20 AM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700026.1.7601.17514

Error: (12/29/2012 08:14:33 AM) (Source: Application Hang)(User: )
Description: OTL.exe3.2.69.0b0c01cde568486250390C:\Users\Tommy\Downloads\OTL.exe


=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
7-zip v9.20 (Version: v9.20)
Adobe AIR (Version: 2.7.1.19610)
Adobe Community Help (Version: 3.4.980)
Adobe Content Viewer (Version: 1.4.0)
Adobe Download Assistant (Version: 1.0.4)
Adobe Flash Player 10 Plugin (Version: 10.2.153.1)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.0.1.152)
Adobe Reader X MUI (Version: 10.0.0)
Adobe Story (Version: 1.0.571)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
Advanced Audio FX Engine (Version: 1.12.05)
AIM 7
AMD Accelerated Video Transcoding (Version: 2.00.0002)
AMD APP SDK Runtime (Version: 10.0.923.1)
AMD Catalyst Install Manager (Version: 8.0.873.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.0405.2205.37728)
AMD Media Foundation Decoders (Version: 1.0.70405.2224)
AMD VISION Engine Control Center (Version: 2012.0405.2205.37728)
Atheros Client Installation Program (Version: 9.0)
Best Buy pc app (Version: 3.1.0.0)
Best Buy pc app (Version: 3.2.523.2)
Bing Bar (Version: 7.1.391.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
BSR Screen Recorder 5
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0405.2205.37728)
Catalyst Control Center InstallProxy (Version: 2012.0405.2205.37728)
Catalyst Control Center Localization All (Version: 2012.0405.2205.37728)
ccc-utility64 (Version: 2012.0405.2205.37728)
CCC Help Chinese Standard (Version: 2012.0405.2204.37728)
CCC Help Chinese Traditional (Version: 2012.0405.2204.37728)
CCC Help Czech (Version: 2012.0405.2204.37728)
CCC Help Danish (Version: 2012.0405.2204.37728)
CCC Help Dutch (Version: 2012.0405.2204.37728)
CCC Help English (Version: 2012.0405.2204.37728)
CCC Help Finnish (Version: 2012.0405.2204.37728)
CCC Help French (Version: 2012.0405.2204.37728)
CCC Help German (Version: 2012.0405.2204.37728)
CCC Help Greek (Version: 2012.0405.2204.37728)
CCC Help Hungarian (Version: 2012.0405.2204.37728)
CCC Help Italian (Version: 2012.0405.2204.37728)
CCC Help Japanese (Version: 2012.0405.2204.37728)
CCC Help Korean (Version: 2012.0405.2204.37728)
CCC Help Norwegian (Version: 2012.0405.2204.37728)
CCC Help Polish (Version: 2012.0405.2204.37728)
CCC Help Portuguese (Version: 2012.0405.2204.37728)
CCC Help Russian (Version: 2012.0405.2204.37728)
CCC Help Spanish (Version: 2012.0405.2204.37728)
CCC Help Swedish (Version: 2012.0405.2204.37728)
CCC Help Thai (Version: 2012.0405.2204.37728)
CCC Help Turkish (Version: 2012.0405.2204.37728)
CCleaner (Version: 3.26)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software
Dell DataSafe Local Backup (Version: 9.4.47)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.4.162.0)
Dell PhotoStage (Version: 1.5.0.30)
Dell Product Registration (Version: 1.0.6)
Dell Stage (Version: 1.4.173.0)
Dell Support Center (Version: 3.2.6032.102)
Dell Touchpad (Version: 7.1107.101.202)
Dell VideoStage (Version: 1.1.1.1408)
Dell Webcam Central (Version: 1.40.05)
Digeus Junk Files Cleaner (Version: 6.7)
DirectX 9 Runtime (Version: 1.00.0000)
Download Updater (AOL LLC)
DriverTuner 3.1.0.0 (Version: 3.1.0.0)
Dropbox (Version: 1.4.7)
EverQuest II
EverQuest II (Version: 1.00.000)
Google Chrome (Version: 23.0.1271.97)
Google Update Helper (Version: 1.3.21.123)
GoToAssist 8.0.0.514
Java Auto Updater (Version: 2.1.6.0)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
jZip
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
PhotoShowExpress (Version: 2.0.063)
PxMergeModule (Version: 1.00.0000)
Quickset64 (Version: 10.6.1)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6110)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30109)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.169)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
SPORE™ (Version: 1.00.0000)
Spybot - Search & Destroy (Version: 2.0.12)
SUPERAntiSpyware (Version: 5.6.1014)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
uTorrentBar Toolbar (Version: 6.6.0.19)
Web Assistant 2.0.0.485 (Version: 2.0.0.485)
Web Optimizer (Version: 2.0.0.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
WinZip 16.0 (Version: 16.0.9715)
Wise Disk Cleaner 7.72
Xvid Video Codec (Version: 1.3.2)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 3835.82 MB
Available physical RAM: 1863.86 MB
Total Pagefile: 7669.82 MB
Available Pagefile: 5750.22 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.34 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:283.34 GB) (Free:1.03 GB) NTFS
2 Drive d: (Repair disc Windows 7 64-bit) (CDROM) (Total:0.25 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\TOMMY-PC

Administrator Guest Tommy


**** End of log ****

#9 RedRockCandy

RedRockCandy
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 30 December 2012 - 07:32 PM

And finally here is the mswMBR log

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-30 19:09:24
-----------------------------
19:09:24.522 OS Version: Windows x64 6.1.7601 Service Pack 1
19:09:24.522 Number of processors: 2 586 0x603
19:09:24.522 ComputerName: TOMMY-PC UserName: Tommy
19:09:27.237 Initialize success
19:09:40.684 AVAST engine defs: 12123001
19:09:53.071 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005a
19:09:53.071 Disk 0 Vendor: WDC_WD32 01.0 Size: 305245MB BusType: 11
19:09:53.086 Disk 0 MBR read successfully
19:09:53.102 Disk 0 MBR scan
19:09:53.102 Disk 0 Windows 7 default MBR code
19:09:53.117 Disk 0 Partition 1 00 DE Dell Utility DELL 8.0 100 MB offset 2048
19:09:53.133 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 206848
19:09:53.149 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 290143 MB offset 30926848
19:09:53.180 Disk 0 scanning C:\windows\system32\drivers
19:10:10.168 Service scanning
19:11:11.648 Modules scanning
19:11:11.663 Disk 0 trace - called modules:
19:11:11.679 ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys
19:11:11.679 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004514060]
19:11:11.695 3 CLASSPNP.SYS[fffff880019bc43f] -> nt!IofCallDriver -> [0xfffffa80044a1b80]
19:11:11.695 5 amd_xata.sys[fffff880010e87a8] -> nt!IofCallDriver -> \Device\0000005a[0xfffffa800449d860]
19:11:14.596 AVAST engine scan C:\windows
19:11:19.105 AVAST engine scan C:\windows\system32
19:13:13.858 File: C:\windows\system32\services.exe **INFECTED** Win32:Sirefef-ZT [Trj]
19:14:09.067 File: C:\windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
19:14:16.071 File: C:\windows\assembly\GAC_64\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
19:17:01.759 AVAST engine scan C:\windows\system32\drivers
19:17:47.701 AVAST engine scan C:\Users\Tommy
19:19:29.570 File: C:\Users\Tommy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\18\22aa27d2-38250a32 **INFECTED** Win32:Malware-gen
19:19:30.646 File: C:\Users\Tommy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\57\2ccbfd79-3d584945 **INFECTED** Win32:Malware-gen
19:21:20.501 AVAST engine scan C:\ProgramData
19:27:16.291 Scan finished successfully
19:29:58.126 Disk 0 MBR has been saved successfully to "C:\Users\Tommy\Desktop\MBR.dat"
19:29:58.141 The log file has been saved successfully to "C:\Users\Tommy\Desktop\aswMBR.txt"

#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 30 December 2012 - 08:58 PM

You're infected with ZeroAccess rootkit.
It'll require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users