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Extremely slow shutdown/start up and my computer


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#1 bobagar

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Posted 30 December 2012 - 12:26 PM

Hello,

I would be grateful to anyone who can help with this problem.

Recently I have noticed that upon starting up my computer I get a message stating that the computer had not been shut down properly the last time it was on, and asking whether I want to enter safe mode.

Upon opting to start up as normal, both the process of getting into windows and shutting down is extremely slow, also if I click to enter my computer, this is also extremely slow and the search light animation continues for over 10 minutes.

I have gone through start up manager and removed anything which might be causing a slow down. Often when turning the computer off it hangs for a very long time and needs to be switched off manually.

I use norton internet security and firewall and so hopefully this is not a virus.

Nothing has particularly changed recently to bring on this slowdown.

Grateful if anyone can help with this.

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#2 Allan

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Posted 30 December 2012 - 12:29 PM

1) Please boot to the recovery console and run chkdsk /r

2) Please run full system scans with BOTH your installed anti virus app and with MalwareBytes

Let's see where we are after that.




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