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Lost Files


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3 replies to this topic

#1 scriba_golfer

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Posted 30 December 2012 - 09:03 AM

My 12 yr old daughter uploaded many photos and video clips from her ipod to our laptop computer. She then later created an additional "user" for the laptop. All files which were located in the main user were moved to folders under her username. Me being dad, asked that we not have multiple users on the laptop and asked her to change it back. So she did. Now all the files cannot be located.

I have attempted searches through all directories and I haven't found them. I found folders where they used to be stored but they are now empty. She believes in her hast she simply deleted all that was connected to her specific username.

I have heard that sometimes when files are deleted that they can be recovered. Can this be done? If so, how and is that something you can help me with?

This dad has tried to help his daughter but it isn't looking good.

Thank you.

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#2 dc3

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Posted 30 December 2012 - 10:47 AM

Did you look in the recycle bin?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 hamluis

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Posted 31 December 2012 - 06:51 PM

One tool useful for file searches, Everything Search Engine - http://www.voidtools.com/ .

For attempted recovery of deleted files...try Recuva - Undelete, Unerase, File and Disk Recovery - Free Download - http://www.piriform.com/recuva .

Louis

#4 MDTechService

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Posted 31 December 2012 - 07:22 PM

hamluis has a pretty good starting point. If you are unsure of the names of the images/videos on your computer, you can do a search for .jpg, .png, .mpeg, .mp4, or another file extension. .jpg would be your best bet, but be prepared to spend a few minutes looking. If you find what you suspect to be the photos you are looking for, right click that file and select "Open file location".

My first suspicion would be that when you asked your daughter to change back the user account, it deleted all settings and user information associated with that account. At this point, file recovery would be step 2 if an all-inclusive search turns up negative.
If I am helping you and I haven't replied to your thread in 3 days, please PM me or bump it

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