Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

*.microsoft.com and other sites redirect to google.com


  • This topic is locked This topic is locked
4 replies to this topic

#1 mbernhardt

mbernhardt

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 30 December 2012 - 07:24 AM

I can not connect to *.microsoft.com sites. Every time I connect to one of these websites my MalwareBytesTool does the following log and blocks the connection to this server (i.e. google-server):
2012/12/30 13:17:38 +0100 XP8011 mbernhardt IP-BLOCK 209.85.229.104 (Type: outgoing)
2012/12/30 13:17:38 +0100 XP8011 mbernhardt IP-BLOCK 209.85.229.104 (Type: outgoing)

I have scanned with Norton Internet Security, Symantec AV, Malwarebytes which found nothing.

Additional to this, I can not connect to my company via RDP.

I also can not connect to http://www.trendmicro.com/ , if I click the button 'Analyse this' after scan by HiJackThis.

Here is my dds.txt:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_22
Run by mbernhardt at 12:52:57 on 2012-12-30
Microsoft Windows XP Professional 5.1.2600.3.1252.49.1031.18.2038.987 [GMT 1:00]
.
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\Programme\Intel\Wireless\Bin\EvtEng.exe
C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Programme\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Programme\Java\jre6\bin\jqs.exe
C:\Programme\Malwarebytes_Anti-Malware\mbamscheduler.exe
C:\Programme\Malwarebytes_Anti-Malware\mbamservice.exe
C:\Programme\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Programme\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
C:\Programme\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Programme\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Programme\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\Programme\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Programme\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\alg.exe
C:\Programme\IBM ThinkVantage\Common\Logger\logmon.exe
C:\Programme\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Programme\Malwarebytes_Anti-Malware\mbamgui.exe
C:\Programme\Norton Internet Security\Engine\20.2.0.19\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Programme\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Programme\ThinkVantage\AMSG\Amsg.exe
C:\Programme\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Programme\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\issch.exe
C:\Programme\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Programme\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Programme\ThinkPad\ConnectUtilities\ACTray.exe
C:\Programme\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programme\Gemeinsame Dateien\Java\Java Update\jusched.exe
C:\Programme\PDF24\pdf24.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\RSS Popper OE\RSSPopperOE.exe
C:\Programme\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Programme\OpenOffice.org 3\program\soffice.exe
C:\Programme\OpenOffice.org 3\program\soffice.bin
C:\Dokumente und Einstellungen\mbernhardt\Anwendungsdaten\Aventail\epi\epivista.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Gemeinsame Dateien\Java\Java Update\jucheck.exe
C:\Programme\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.de/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.lenovo.com/de/de
uInternet Connection Wizard,ShellNext = hxxp://www.lenovo.com/de/de
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\programme\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\programme\norton internet security\engine\20.2.0.19\ips\ipsbho.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\programme\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\programme\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\programme\messenger\msmsgs.exe" /background
uRun: [RSSPopper for OE] "c:\programme\rss popper oe\RSSPopperOE.exe"
uRun: [WMPNSCFG] c:\programme\windows media player\WMPNSCFG.exe
uRun: [Koqeaspu] "c:\dokumente und einstellungen\mbernhardt\anwendungsdaten\dyoca\fywi.exe"
mRun: [SynTPLpr] c:\programme\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\programme\synaptics\syntp\SynTPEnh.exe
mRun: [TPKMAPHELPER] c:\programme\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TP4EX] tp4ex.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [SoundMAXPnP] c:\programme\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\programme\analog devices\soundmax\Smax4.exe /tray
mRun: [suScheduler] c:\programme\thinkvantage\systemupdate\UCLauncher.exe /SCHEDULER
mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe
mRun: [AMSG] c:\programme\thinkvantage\amsg\Amsg.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\gemein~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\programme\gemeinsame dateien\installshield\updateservice\issch.exe" -start
mRun: [cssauth] "c:\programme\ibm thinkvantage\client security solution\cssauth.exe" silent
mRun: [PDService.exe] "c:\programme\ibm thinkvantage\safeguard privatedisk\pdservice.exe"
mRun: [DiskeeperSystray] "c:\programme\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [ACTray] c:\programme\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\programme\thinkpad\connectutilities\ACWLIcon.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [SunJavaUpdateSched] "c:\programme\gemeinsame dateien\java\java update\jusched.exe"
mRun: [PDFPrint] c:\programme\pdf24\pdf24.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\dokume~1\mbernh~1\startm~1\progra~1\autost~1\openof~1.lnk - c:\programme\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\dokume~1\alluse~1\startm~1\progra~1\autost~1\adober~1.lnk - c:\programme\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\dokume~1\alluse~1\startm~1\progra~1\autost~1\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
IE: {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - c:\programme\lenovo\pkgmgr\\PkgMgr.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\programme\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1355345385515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4.2/jinstall-142-win.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.178.1
TCP: Interfaces\{FCD31CBE-5AF3-46DE-8861-D94A2F81F9F1} : DHCPNameServer = 192.168.178.1
Notify: ACNotify - ACNotify.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - <no file>
Notify: tpfnf2 - notifyf2.dll
Notify: tphotkey - tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli csspwntfy
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\dokumente und einstellungen\mbernhardt\anwendungsdaten\mozilla\firefox\profiles\en6irxs9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.de/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\programme\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\programme\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_110.dll
FF - ExtSQL: 2012-11-25 20:17; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - ExtSQL: 2012-11-25 20:46; {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}; c:\dokumente und einstellungen\mbernhardt\anwendungsdaten\mozilla\firefox\profiles\en6irxs9.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
FF - ExtSQL: 2012-12-26 12:06; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\coFFPlgn
FF - ExtSQL: 2012-12-26 12:06; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\IPSFFPlgn
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1402000.013\symds.sys [2012-12-29 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1402000.013\symefa.sys [2012-12-29 927904]
R1 BHDrvx86;BHDrvx86;c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\definitions\bashdefs\20121130.005\BHDrvx86.sys [2012-11-30 995488]
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\nis\1402000.013\ccsetx86.sys [2012-12-29 134304]
R1 Odptdi;Odptdi;c:\windows\system32\drivers\odptdi.sys [2011-3-29 48712]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1402000.013\ironx86.sys [2012-12-29 175264]
R2 MBAMScheduler;MBAMScheduler;c:\programme\malwarebytes_anti-malware\mbamscheduler.exe [2012-12-30 398184]
R2 MBAMService;MBAMService;c:\programme\malwarebytes_anti-malware\mbamservice.exe [2012-12-30 682344]
R2 NIS;Norton Internet Security;c:\programme\norton internet security\engine\20.2.0.19\ccsvchst.exe [2012-12-29 143928]
R2 PrivateDisk;PrivateDisk;c:\programme\ibm thinkvantage\safeguard privatedisk\privatediskm.sys [2005-11-15 46142]
R2 smi2;smi2;c:\programme\smi2\smi2.sys [2005-12-21 3968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\programme\gemeinsame dateien\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-12-26 106656]
R3 IDSxpx86;IDSxpx86;c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\definitions\ipsdefs\20121228.001\IDSXpx86.sys [2012-12-29 373728]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-30 21104]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-12-30 40776]
R3 NAVENG;NAVENG;c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\definitions\virusdefs\20121229.017\NAVENG.SYS [2012-12-30 92704]
R3 NAVEX15;NAVEX15;c:\dokumente und einstellungen\all users\anwendungsdaten\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.1.0.24\definitions\virusdefs\20121229.017\NAVEX15.SYS [2012-12-30 1601184]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2011-10-7 36608]
S3 ss_bbus;SAMSUNG USB Mobile Device (WDM);c:\windows\system32\drivers\ss_bbus.sys [2011-10-7 90112]
S3 ss_bmdfl;SAMSUNG USB Mobile Modem (Filter);c:\windows\system32\drivers\ss_bmdfl.sys [2011-10-7 14976]
S3 ss_bmdm;SAMSUNG USB Mobile Modem;c:\windows\system32\drivers\ss_bmdm.sys [2011-10-7 121856]
.
=============== File Associations ===============
.
ShellExec: elfostarter.exe: open="c:\programme\ElsterFormular/bin/elfostarter.exe" "%1"
.
=============== Created Last 30 ================
.
2012-12-30 11:44:23 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-12-30 09:48:34 -------- d-----w- c:\dokumente und einstellungen\mbernhardt\anwendungsdaten\Malwarebytes
2012-12-30 09:48:20 -------- d-----w- c:\dokumente und einstellungen\all users\anwendungsdaten\Malwarebytes
2012-12-30 09:48:19 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-30 09:48:19 -------- d-----w- c:\programme\Malwarebytes_Anti-Malware
2012-12-29 22:36:36 309320 ----a-w- c:\windows\system32\drivers\TrufosAlt.sys
2012-12-29 21:31:54 927904 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symefa.sys
2012-12-29 21:31:54 394656 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symtdi.sys
2012-12-29 21:31:54 350368 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symtdiv.sys
2012-12-29 21:31:54 338592 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symnets.sys
2012-12-29 21:31:54 21400 ----a-r- c:\windows\system32\drivers\nis\1402000.013\symelam.sys
2012-12-29 21:31:53 586400 ----a-w- c:\windows\system32\drivers\nis\1402000.013\srtsp.sys
2012-12-29 21:31:53 368288 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symds.sys
2012-12-29 21:31:53 32888 ----a-r- c:\windows\system32\drivers\nis\1402000.013\srtspx.sys
2012-12-29 21:31:53 175264 ----a-w- c:\windows\system32\drivers\nis\1402000.013\ironx86.sys
2012-12-29 21:31:53 134304 ----a-w- c:\windows\system32\drivers\nis\1402000.013\ccsetx86.sys
2012-12-29 21:31:34 9103 ----a-w- c:\windows\system32\drivers\nis\1402000.013\symvtcer.dat
2012-12-29 21:31:34 -------- d-----w- c:\windows\system32\drivers\nis\1402000.013
2012-12-26 11:06:33 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-12-26 11:06:33 -------- d-----w- c:\programme\Symantec
2012-12-26 11:05:35 -------- d-----w- c:\windows\system32\drivers\NIS
2012-12-26 11:05:32 -------- d-----w- c:\programme\Norton Internet Security
2012-12-26 11:05:04 -------- d-----w- c:\programme\NortonInstaller
2012-12-26 10:54:08 -------- d-----w- c:\dokumente und einstellungen\all users\anwendungsdaten\Norton
2012-12-26 10:52:30 -------- d-----w- c:\dokumente und einstellungen\all users\anwendungsdaten\NortonInstaller
2012-12-16 10:08:57 -------- d-----w- c:\windows\system32\appmgmt
2012-12-12 20:50:25 15896 ----a-w- c:\windows\system32\wuapi.dll.mui
.
==================== Find3M ====================
.
2012-12-30 09:01:00 5427 ----a-w- c:\windows\system32\EGATHDRV.SYS
2012-11-23 19:45:23 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-23 19:45:23 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
.
============= FINISH: 12:53:37,98 ===============

Attached Files


Edited by mbernhardt, 30 December 2012 - 07:38 AM.


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,957 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:36 AM

Posted 01 January 2013 - 10:13 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs and let me know if the problem persists.

#3 mbernhardt

mbernhardt
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:36 AM

Posted 03 January 2013 - 06:48 AM

Dear nasdaq,

thank you very much for your reply.
I started the three tasks you described. The results you can see in the logs.

Before I ran the described tasks I could remove the virus by starting Kasperskyie's tdsskiller. This tool fixed my problems. But obviously I had some other malware on my system, which was detected by ComboFix.

I hope my PC is now free from malware.

Thank you very much for your help.

Yours

Michael

Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Norton Internet Security
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware Version 1.70.0.1100
IBM 32-bit Runtime Environment for Java 2, v1.4.2
Java DB 10.5.3.0
Java™ 6 Update 22
Java™ SE Development Kit 6 Update 22
IBM 32-bit Runtime Environment for Java 2, v1.4.2
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.5.502.110
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````
Total Fragmentation on Drive C::
````````````````````End of Log``````````````````````
===

Attached Files


Edited by nasdaq, 03 January 2013 - 10:30 AM.
logs posted.


#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,957 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:36 AM

Posted 03 January 2013 - 10:35 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java DB 10.5.3.0
Java™ 6 Update 22
Java™ SE Development Kit 6 Update 22
IBM 32-bit Runtime Environment for Java 2, v1.4.2


at the same time remove this old version of Flash.
Adobe Flash Player 10

Java 7 update 10 introduces important new security controls
You can read about it here.
http://nakedsecurity.sophos.com/2012/12/19/java-7-update-10-introduces-important-new-security-controls/
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

The rest of the logs are good.

Any remaining issues with this computer?

#5 nasdaq

nasdaq

  • Malware Response Team
  • 38,957 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:36 AM

Posted 09 January 2013 - 09:34 AM

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users