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ZeroAccess Something or Other??


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6 replies to this topic

#1 DDave64

DDave64

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Posted 30 December 2012 - 01:33 AM

My nephew brought his Vista Home Premium computer by yesterday. Said it got infected with something. He ran McAfee Security Scan and it said it detected ZeroAccess something or other. He wasn't sure. Said McAfee "cleaned" it and things went from bad to worse. Computer rebooted and he could not access the Internet. That's when he brought it to me.

Network services and most other services were not running. I was able to run System Restore in Safe Mode to get back to 12-25-12. Network and other services are working now. Malware Bytes, Spybot, and TDSS Killer don't find anything but I think there are still issues with the system. McAfee Security keeps turning off the real time scanning and Windows Security Center won't run.

Here are the contents of the DDS log file.


.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by joe m at 21:29:42 on 2012-12-29
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2039.1162 [GMT -8:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\joe m\Desktop\dds.scr
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Bar = Preserve
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {038CB5C7-48EA-4AF9-94E0-A1646542E62B} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
EB: Developer Tools: {1a6fe369-f28c-4ad9-a3e6-2bcb50807cf1} - c:\program files\internet explorer\iedvtool.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GoogleDesktopNetwork3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-11-15 565352]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-11-15 210136]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-12-5 21504]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-3-3 95232]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-11-15 167784]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-11-15 167784]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-11-15 167784]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-11-15 203400]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-11-15 168880]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-11-15 167344]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2012-10-23 794272]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2012-12-29 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2012-12-29 1369624]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2012-12-29 168384]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-11-15 60480]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-11-15 234824]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-11-15 362640]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-5-17 250808]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-2 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-12-10 146872]
S3 hitmanpro36;HitmanPro 3.6 Support Driver;c:\windows\system32\drivers\hitmanpro36.sys [2012-10-8 27424]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-11-15 65488]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-11-15 92192]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-12-30 01:15:23 -------- d-----w- c:\users\joe m\appdata\roaming\FixZeroAccess
2012-12-29 17:32:11 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-29 17:31:52 15224 ----a-w- c:\windows\system32\sdnclean.exe
2012-12-29 17:31:42 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2012-12-29 13:18:36 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-29 13:16:04 -------- d-----w- C:\Tools
2012-12-29 05:21:15 -------- d-----w- c:\users\joe m\appdata\local\temp(1516)
2012-12-29 03:09:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-12-22 03:54:43 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{20702bed-d101-4026-be08-077794248067}\offreg.dll
2012-12-22 00:17:38 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{20702bed-d101-4026-be08-077794248067}\mpengine.dll
2012-12-21 11:01:59 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-21 11:01:59 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-17 15:30:47 -------- d-----w- c:\users\joe m\appdata\local\temp
2012-12-17 15:22:07 -------- d-----w- C:\$RECYCLE.BIN
2012-12-17 14:59:42 98816 ----a-w- c:\windows\sed.exe
2012-12-17 14:59:42 518144 ----a-w- c:\windows\SWREG.exe
2012-12-17 14:59:42 256000 ----a-w- c:\windows\PEV.exe
2012-12-17 14:59:42 208896 ----a-w- c:\windows\MBR.exe
2012-12-15 23:24:32 -------- d-----w- c:\users\joe m\appdata\roaming\WildTangent
2012-12-13 11:03:50 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-12-13 11:03:41 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-12-13 11:03:41 16896 ----a-w- c:\windows\system32\winusb.dll
2012-12-13 11:03:41 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-12-13 11:03:40 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-12-13 11:03:40 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-12-13 11:03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-12-13 11:03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-12-13 11:03:37 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-12-13 11:03:37 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-12-13 11:03:37 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-12-12 12:59:54 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-12-12 12:59:50 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-12-12 12:59:50 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-12-12 12:59:47 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-12 12:58:29 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-10 13:29:34 146872 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
.
==================== Find3M ====================
.
2012-12-12 03:30:50 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-12 03:30:49 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-09 14:56:16 60480 ----a-w- c:\windows\system32\drivers\cfwids.sys
2012-11-09 14:53:32 210136 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2012-11-09 14:53:22 167344 ----a-w- c:\windows\system32\mfevtps.exe
2012-11-09 14:52:22 9648 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2012-11-09 14:52:12 92192 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2012-11-09 14:51:12 565352 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2012-11-09 14:50:20 362640 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2012-11-09 14:50:00 65488 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2012-11-09 14:49:40 234824 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2012-11-09 14:49:10 132912 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2012-10-31 23:10:14 773968 ----a-w- c:\windows\system32\msvcr100.dll
2012-10-31 23:10:14 138056 ----a-w- c:\windows\system32\atl100.dll
2012-10-09 03:24:18 27424 ----a-w- c:\windows\system32\drivers\hitmanpro36.sys
.
============= FINISH: 21:31:53.31 ===============


I have attached the Attach.txt file and a GMER log.

Any help would be greatly appreciated.

Thanks.

Dave

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,903 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:06 AM

Posted 31 December 2012 - 10:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs for my review.

#3 DDave64

DDave64
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Posted 31 December 2012 - 12:47 PM

Thank you for your response.

I have downloaded and ran the utilities you mentioned. Here are the contents of the log files.

ComboFix Log


ComboFix 12-12-31.01 - joe m 12/31/2012 8:53.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2039.1187 [GMT -8:00]
Running from: c:\users\joe m\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-11-28 to 2012-12-31 )))))))))))))))))))))))))))))))
.
.
2012-12-31 17:10 . 2012-12-31 17:10 -------- d-----w- c:\users\joe m\AppData\Local\temp
2012-12-31 17:10 . 2012-12-31 17:10 -------- d-----w- c:\users\joe\AppData\Local\temp
2012-12-31 17:10 . 2012-12-31 17:10 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-12-30 01:15 . 2012-12-30 01:15 -------- d-----w- c:\users\joe m\AppData\Roaming\FixZeroAccess
2012-12-29 17:32 . 2012-12-29 18:07 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-29 17:31 . 2009-01-25 20:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2012-12-29 17:31 . 2012-12-29 17:32 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2012-12-29 13:18 . 2012-12-15 00:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-29 13:16 . 2012-12-29 13:17 -------- d-----w- C:\Tools
2012-12-29 05:21 . 2012-12-29 05:21 -------- d-----w- c:\users\joe\AppData\Local\Temp(1520)
2012-12-29 03:09 . 2012-12-29 13:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-12-22 03:54 . 2012-12-22 03:54 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{20702BED-D101-4026-BE08-077794248067}\offreg.dll
2012-12-22 00:17 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{20702BED-D101-4026-BE08-077794248067}\mpengine.dll
2012-12-21 11:01 . 2012-12-16 13:12 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-21 11:01 . 2012-12-16 10:50 293376 ----a-w- c:\windows\system32\atmfd.dll
2012-12-17 14:52 . 2012-12-17 14:52 -------- d-----w- c:\program files\7-Zip
2012-12-17 14:52 . 2012-12-17 15:17 -------- d-----w- c:\users\joe\AppData\Roaming\DefaultTab
2012-12-17 14:26 . 2012-12-17 14:26 -------- d-----w- c:\users\joe\AppData\Local\FixItCenter
2012-12-17 13:22 . 2012-12-17 13:22 -------- d-----w- c:\users\joe\AppData\Roaming\Malwarebytes
2012-12-15 23:24 . 2012-12-15 23:24 -------- d-----w- c:\users\joe m\AppData\Roaming\WildTangent
2012-12-13 11:03 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-12-13 11:03 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-12-13 11:03 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-12-13 11:03 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll
2012-12-13 11:03 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-12-13 11:03 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-12-13 11:03 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-12-13 11:03 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-12-13 11:03 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-12-13 11:03 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-12-13 11:03 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-12-12 12:59 . 2012-11-13 01:36 2048000 ----a-w- c:\windows\system32\win32k.sys
2012-12-12 12:59 . 2012-11-02 10:18 376320 ----a-w- c:\windows\system32\dpnet.dll
2012-12-12 12:59 . 2012-11-02 08:26 23040 ----a-w- c:\windows\system32\dpnsvr.exe
2012-12-12 12:59 . 2012-08-21 11:47 224640 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-12 12:58 . 2012-11-13 01:29 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-10 13:29 . 2012-04-21 00:40 146872 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
2012-12-06 02:23 . 2012-12-06 02:23 -------- d-----w- c:\users\joe\AppData\Roaming\.minecraft
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-12 03:30 . 2012-05-17 12:17 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-12 03:30 . 2011-06-04 13:14 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-11-09 14:56 . 2010-11-15 13:04 60480 ----a-w- c:\windows\system32\drivers\cfwids.sys
2012-11-09 14:53 . 2010-11-15 13:04 210136 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2012-11-09 14:53 . 2010-11-15 13:04 167344 ----a-w- c:\windows\system32\mfevtps.exe
2012-11-09 14:52 . 2010-11-15 13:04 9648 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2012-11-09 14:52 . 2010-11-15 13:04 92192 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2012-11-09 14:51 . 2010-11-15 13:04 565352 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2012-11-09 14:50 . 2010-11-15 13:04 362640 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2012-11-09 14:50 . 2010-11-15 13:04 65488 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2012-11-09 14:49 . 2010-11-15 13:04 234824 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2012-11-09 14:49 . 2010-11-15 13:04 132912 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2012-10-31 23:10 . 2012-10-31 23:10 773968 ----a-w- c:\windows\system32\msvcr100.dll
2012-10-31 23:10 . 2012-10-31 23:10 138056 ----a-w- c:\windows\system32\atl100.dll
2012-10-09 03:24 . 2012-10-09 03:24 27424 ----a-w- c:\windows\system32\drivers\hitmanpro36.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-17 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-09-12 1278648]
"InstaLAN"="c:\program files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" [2011-05-27 2015136]
"SSDMonitor"="c:\program files\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2012-08-21 105120]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
backupExtension=.CommonStartup
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-08-31 01:57 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2011-10-06 09:52 59240 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-08-28 04:32 59280 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\auditadmin]
2007-04-06 00:58 476 ----a-w- c:\windows\OPTIONS\auditadmin.cmd
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2007-03-13 18:34 154392 ----a-w- c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-03-12 05:34 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
2008-08-20 17:54 150016 ----a-w- c:\program files\HP\Digital Imaging\bin\HpqSRmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-03-13 18:34 138008 ----a-w- c:\windows\System32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-09-10 06:30 421776 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2007-03-13 18:34 133912 ----a-w- c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 21:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2007-04-23 22:51 4435968 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel]
2007-04-13 22:36 1822720 ----a-w- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-06-09 20:06 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-30 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-17 03:31]
.
2012-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-30 14:20]
.
2012-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-30 14:20]
.
2012-12-31 c:\windows\Tasks\Norton Security Scan for joe m.job
- c:\progra~1\NORTON~1\Engine\313~1.5\Nss.exe [2011-06-05 05:58]
.
2012-12-31 c:\windows\Tasks\RMAutoUpdate.job
- c:\program files\PC Tools Registry Mechanic\SULauncher.exe [2012-10-24 15:48]
.
2012-12-30 c:\windows\Tasks\RMSchedule.job
- c:\program files\PC Tools Registry Mechanic\RegMech.exe [2012-10-24 15:48]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220 208.67.222.222
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{038CB5C7-48EA-4AF9-94E0-A1646542E62B} - (no file)
WebBrowser-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
Notify-SDWinLogon - SDWinLogon.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-12-31 09:10
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2012-12-31 09:13:33
ComboFix-quarantined-files.txt 2012-12-31 17:13
ComboFix2.txt 2012-12-29 05:21
ComboFix3.txt 2012-12-17 15:30
.
Pre-Run: 183,308,500,992 bytes free
Post-Run: 183,339,163,648 bytes free
.
- - End Of File - - 95B7206DD585E3F8E3C1FC82E10E5F49


Checkup.txt


Results of screen317's Security Check version 0.99.56
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus and Anti-Spyware
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.70.0.1100
Java™ 6 Update 29
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 8 Adobe Reader out of Date!
Mozilla Firefox (for.)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````


AdwCleaner


# AdwCleaner v2.104 - Logfile created 12/31/2012 at 09:30:25
# Updated 29/12/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : joe m - JOEM-PC
# Boot Mode : Normal
# Running from : C:\Users\joe m\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Users\Public\Desktop\eBay.lnk
Folder Found : C:\Program Files\Ask.com
Folder Found : C:\Program Files\Conduit
Folder Found : C:\Program Files\Dogpile Bundle Toolbar
Folder Found : C:\ProgramData\Ask
Folder Found : C:\Users\joe m\AppData\LocalLow\AskToolbar
Folder Found : C:\Users\joe m\AppData\LocalLow\Conduit
Folder Found : C:\Users\joe m\AppData\LocalLow\FunWebProducts
Folder Found : C:\Users\joe m\AppData\LocalLow\imeshbandmltbpi
Folder Found : C:\Users\joe m\AppData\LocalLow\MyWebSearch
Folder Found : C:\Users\joe\AppData\Local\AskToolbar
Folder Found : C:\Users\joe\AppData\LocalLow\Conduit
Folder Found : C:\Users\joe\AppData\LocalLow\ConduitEngine
Folder Found : C:\Users\joe\AppData\LocalLow\FunWebProducts
Folder Found : C:\Users\joe\AppData\LocalLow\imeshbandmltbpi
Folder Found : C:\Users\joe\AppData\LocalLow\mediabarim
Folder Found : C:\Users\joe\AppData\LocalLow\MyWebSearch
Folder Found : C:\Users\joe\AppData\LocalLow\ShopperReports3
Folder Found : C:\Users\joe\AppData\Roaming\DefaultTab
Folder Found : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\PlaySushi
Key Found : HKCU\Software\AppDataLow\Software\AskToolbar
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\conduitEngine
Key Found : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Found : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Found : HKCU\Software\AppDataLow\Software\ShopperReports3
Key Found : HKCU\Software\AppDataLow\Software\Toolbar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PlaySushi
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QueryExplorer
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKLM\Software\AskToolbar
Key Found : HKLM\Software\Babylon
Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Found : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
Key Found : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Found : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Found : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT1320680
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Default Tab
Key Found : HKLM\SOFTWARE\FCTB000060231
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Scheduled Update for Ask Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Found : HKU\S-1-5-21-171806488-2751652052-2049071465-1001\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.97

File : C:\Users\joe\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.273] : homepage = "hxxp://search.babylon.com/?affID=115937&tt=051212_ccp_4912_8&babsrc=HP_ss&mntrId=1662667000000000000000192135a8ea",
Found [l.306] : urls_to_restore_on_startup ="session": {"restore_on_startup": 4, [ "hxxp://search.babylon.com/?affID=115937&tt=051212_ccp_4912_8&babsrc=HP_ss&mntrId=1662667000000000000000192135a8ea" ]},

File : C:\Users\joe m\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8360 octets] - [31/12/2012 09:30:25]

########## EOF - C:\AdwCleaner[R1].txt - [8420 octets] ##########

Thanks for your help.

Dave

#4 nasdaq

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Posted 31 December 2012 - 02:41 PM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 29


Java 7 update 10 introduces important new security controls
You can read about it here.
http://nakedsecurity.sophos.com/2012/12/19/java-7-update-10-introduces-important-new-security-controls/
===

Critical vulnerabilities have been identified in Adobe Flash Player v11.3.300.264 and earlier versions... being exploited in the wild in active targeted attacks...

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
===

Remove the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Everything that was found will be deleted.
  • Follow the prompts to reboot the computer. A text file will open after the restart.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number)..

NOTE
If you get a message that you must reboot the computer before starting deletion, please do. At reboot, only AdwCleaner will run and you can only click on the "Delete" button.
When the deletion is done, AdwCleaner will reboot again the computer and open the logfile.

===

Please post the log and let me know what problem persists.

#5 DDave64

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Posted 01 January 2013 - 01:40 AM

I updated Flash, Java, and Acrobat Reader.

Here is the log from AdwCleaner.


# AdwCleaner v2.104 - Logfile created 12/31/2012 at 14:53:33
# Updated 29/12/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : joe m - JOEM-PC
# Boot Mode : Normal
# Running from : C:\Users\joe m\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Program Files\Ask.com
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Dogpile Bundle Toolbar
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\joe m\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\joe m\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\joe m\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\joe m\AppData\LocalLow\imeshbandmltbpi
Folder Deleted : C:\Users\joe m\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\joe\AppData\Local\AskToolbar
Folder Deleted : C:\Users\joe\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\joe\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\joe\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\joe\AppData\LocalLow\imeshbandmltbpi
Folder Deleted : C:\Users\joe\AppData\LocalLow\mediabarim
Folder Deleted : C:\Users\joe\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\joe\AppData\LocalLow\ShopperReports3
Folder Deleted : C:\Users\joe\AppData\Roaming\DefaultTab
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\PlaySushi
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\ShopperReports3
Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PlaySushi
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QueryExplorer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT1320680
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\SOFTWARE\FCTB000060231
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.97

File : C:\Users\joe\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.273] : homepage = "hxxp://search.babylon.com/?affID=115937&tt=051212_ccp_4912_8&babsrc=HP_ss&mntrId=16626[...]
Deleted [l.306] : urls_to_restore_on_startup ="session": {"restore_on_startup": 4, [ "hxxp://search.babylon.com/?af[...]

File : C:\Users\joe m\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8489 octets] - [31/12/2012 09:30:25]
AdwCleaner[S1].txt - [8208 octets] - [31/12/2012 14:53:33]

########## EOF - C:\AdwCleaner[S1].txt - [8268 octets] ##########

System seems to be fine. MalwareBytes scanned clean. Spybot scanned clean. McAfee On Access scan can be enabled now. Security Center is running. McAfee is doing a scan now.

Is there anything in the logs that I need to be concerned about or does it look clean?

Thanks.

Dave

#6 nasdaq

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Posted 01 January 2013 - 09:55 AM

You look good.

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===

#7 DDave64

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Posted 01 January 2013 - 05:22 PM

Okay.

Thanks for your help.

Dave




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