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Laptop reboots with error after sleep


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#1 VicVegas

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Posted 29 December 2012 - 05:48 PM

My brother's laptop has recently started giving an error that the computer has encountered an error and has to restart, which shows up after opening the laptop's lid. I really don't have much info beyond that, my searches for info specific to this make of laptop have been fruitless.

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: N56DP
BIOS: N56DP.214
Processor: AMD A10-4600M APU with Radeon™ HD Graphics (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Windows Dir: C:\Windows
DirectX Version: DirectX 11

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#2 Grinler

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Posted 02 January 2013 - 01:06 PM

Is that the exact error message or is it something like "Windows has encountered a critical problem and will restart automatically in one minute. "

#3 VicVegas

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Posted 04 January 2013 - 01:24 PM

He never really clarified that with me. But ultimately I discovered he had been hooking it up to a second monitor, which I'm pretty sure was the cause, seeing as how it didn't have a problem when he disconnected it like I asked him.

#4 Grinler

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Posted 04 January 2013 - 01:26 PM

OK thanks for letting us know.




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