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21 replies to this topic

#1 rdnn

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Posted 29 December 2012 - 04:11 PM

A couple of days ago I booted my computer and had connection but can't get to web pages in any browser.
I have tried to turn off firewall, do ipconfig but they can't be accessed. Any help is appreciated. Thank you.

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#2 Broni

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Posted 29 December 2012 - 10:43 PM

Welcome aboard Posted Image

Please download Farbar Service Scanner Download Link and run it on the computer with the issue.
  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 rdnn

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Posted 31 December 2012 - 06:15 PM

Sorry I was busy Last couple days but do appreciate the fast response. Here is the log. Thank you

Farbar Service Scanner Version: 23-12-2012
Ran by User (administrator) on 31-12-2012 at 16:07:37
Running from "E:\"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
The start type of IpSec service is OK.
The ImagePath of IpSec service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of sharedaccess. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
The ServiceDll of sharedaccess service is OK.
Checking LEGACY_sharedaccess: ATTENTION!=====> Unable to open LEGACY_sharedaccess\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit

ATTENTION!=====> C:\WINDOWS\system32\Drivers\ipsec.sys FILE IS MISSING AND SHOULD BE RESTORED.

C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(9) fssfltr(8) Gpc(3) NetBT(6) PSched(7) Tcpip(4)
0x0A00000005000000010000000200000003000000040000000A00000009000000060000000700000008000000
ATTENTION!=====> IpSec Tag value should be 5. ATTENTION!=====> IpSec Tag value is missing and it should be 5.

**** End of log ****

#4 Broni

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Posted 31 December 2012 - 06:34 PM

Let's start with missing system file...

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:
    :filefind
    ipsec.sys
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#5 rdnn

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Posted 31 December 2012 - 08:17 PM

I tried to run the systemlook but got error message Script required!

#6 Broni

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Posted 31 December 2012 - 08:33 PM

Because you didn't read my instructions carefully:

Copy the content of the following box and paste it into the main textfield:


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#7 rdnn

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Posted 31 December 2012 - 08:34 PM

Forgot to add the file. Is there a wait time.

#8 rdnn

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Posted 31 December 2012 - 08:43 PM

Still not running. Any ideas

#9 Broni

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Posted 31 December 2012 - 08:47 PM

What do you mean?
Any error?
I suggest you re-read my instructions one more time.

Leaving for NYE party so I'll check on you tomorrow.
Happy New Year!

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#10 rdnn

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Posted 31 December 2012 - 08:53 PM

Ok reloaded it got to run. Here is the log
SystemLook 30.07.11 by jpshortstuff
Log created at 18:48 on 31/12/2012 by User
Administrator - Elevation successful

========== filefind ==========

Searching for "ipsec.sys"
C:\WINDOWS\$NtServicePackUninstall$\ipsec.sys --a--c- 74752 bytes [23:52 13/07/2009]
[06:14 04/08/2004] 64537AA5C003A6AFEEE1DF819062D0D1
C:\WINDOWS\ServicePackFiles\i386\ipsec.sys --a---- 75264 bytes
[23:56 13/07/2009] [06:49 14/04/2008] 23C74D75E36E7158768DD63D92789A91

-= EOF =-

#11 Broni

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Posted 31 December 2012 - 08:57 PM

Download following fix: http://www.bleepstatic.com/fhost/uploads/1/fix.bat to your Desktop.
Restart computer in safe mode.

Double click on downloaded fix.bat file.

Command prompt window will open.
You should see following message:
"1 file(s) copied"
In that case press any key to close command prompt window.
If you see any error message let me know.

Restart computer normally and post new FSS log.

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#12 rdnn

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Posted 31 December 2012 - 09:00 PM

Have good time thanks.

#13 rdnn

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Posted 31 December 2012 - 10:01 PM

Here is the new log

Farbar Service Scanner Version: 23-12-2012
Ran by User (administrator) on 31-12-2012 at 19:53:20
Running from "E:\"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors

#14 Broni

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Posted 01 January 2013 - 12:06 PM

The log is incomplete.
Redo.

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#15 rdnn

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Posted 01 January 2013 - 12:55 PM

Morning, ran it again.
Farbar Service Scanner Version: 23-12-2012
Ran by User (administrator) on 01-01-2013 at 10:47:27
Running from "E:\"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of sharedaccess. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
The ServiceDll of sharedaccess service is OK.
Checking LEGACY_sharedaccess: ATTENTION!=====> Unable to open LEGACY_sharedaccess\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(9) fssfltr(8) Gpc(3) NetBT(6) PSched(7) Tcpip(4)
0x0A00000005000000010000000200000003000000040000000A00000009000000060000000700000008000000
ATTENTION!=====> IpSec Tag value should be 5. ATTENTION!=====> IpSec Tag value is missing and it should be 5.

**** End of log ****




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