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Am I infected? system is locked up


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#1 brigg

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Posted 29 December 2012 - 11:36 AM

Last night I meant to download Color Cop and accidentally clicked on a generic download link right next to Color Cop.
I had to click Accept a bunch of times, and then saw it was downloading little aps like We Care ASPCA, and
ZZip. I cancelled as soon as I saw, and managed to download and use Color Cop last night.
This morning I went to uninstall them from the Add/Remove programs menu option, and it locked up while I was
doing it. Well, to be clear, I could click around, but nothing would respond.

I powered off and back on and it just came up to the blue screen with Windows on it (no users).
Powered off again, same thing.
Control Alt Delete doesnt work.

I powered off into Safe Mode with Networking and it comes up to the same screen.
I tried that again, same thing.

I have a recent copy of Malware bytes and Revo Uninstaller on my flash drive, if I can just get to it.
I can't seem to do that.

Any ideas? Thanks in advance for your generosity!

P.S. I have a couple of other posts in the forum and they are for my other computer.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

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#2 brigg

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Posted 29 December 2012 - 01:00 PM

I just chose boot to safe mode with command prompt and it came back to the same Windows screen. No log in possible.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#3 Dwarbe

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Posted 29 December 2012 - 01:28 PM

Morning Brigg! Have you tried to boot to "Last Known Good Configuration"?

#4 brigg

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Posted 29 December 2012 - 01:32 PM

Hello! Just tried it. Same result. Always to the blue screen with border at the top and bottom, and big windows logo and word Windows under it.

Any other ideas?

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#5 Dwarbe

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Posted 29 December 2012 - 01:44 PM

What operating system are you running? If running Vista or Win7 boot from your Windows CD and use "start up repair" option. It will attempt to repair the boot failure.

Edited by Dwarbe, 29 December 2012 - 01:52 PM.


#6 brigg

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Posted 29 December 2012 - 02:03 PM

I'm using XP.
I bought the system used. I dont believe I got a boot disk with it - or any disks with it.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#7 Dwarbe

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Posted 29 December 2012 - 03:00 PM

OK if you can get to another pc go to "http://www.hirensbootcd.org/files/Hirens.BootCD.15.2.zip". This Hirens Boot CD Download link. You can find detailed info about HBCD at www.hirensbootcd.org. You will need to download this file, unpack it, and burn the .iso image to cd and boot to it. It has an XP Mode selection that will give you interface you need to run chkdsk in XP GUI or cmd and run chkdak /f.

#8 brigg

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Posted 29 December 2012 - 04:21 PM

Great, thanks.
Could you tell me the process for "burning the .iso image"
the other stuff I think I can do.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#9 Dwarbe

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Posted 29 December 2012 - 05:31 PM

Download "CD Burner XP", install it, open it, then from FILE, open the iso and write it to cd, and finalize it with the burn.

#10 brigg

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Posted 29 December 2012 - 05:43 PM

Sorry, could you help me understand what the steps are for the burn? if there's a menu optoin for it I can figure it out.
Otherwise, I have no idea.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#11 Dwarbe

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Posted 29 December 2012 - 05:54 PM

After you download and install CD Burner XP, open the program and in the interface menu you will be able to open and chose a file from within explorer, just as you would if you were uploading a photo to facebook only you will point to the folder where the iso is (just like you were looking for a photo) and select the iso and execute the burn. The download will be accompanied by a readme file that will give you more info or, just as with any software click on the help tab to view more program specifics.....

Edited by Dwarbe, 29 December 2012 - 05:56 PM.


#12 Dwarbe

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Posted 29 December 2012 - 06:05 PM

Once CD Burner XP is opened chose "burn iso"

#13 brigg

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Posted 29 December 2012 - 10:50 PM

I'm downloading now, reading the info while I wait.
IT says this disk will make reformatting easy.
Are you thinking about having me reformat the hard drive? Are you around tonight?

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#14 brigg

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Posted 29 December 2012 - 11:17 PM

One hour left after a half hour of downloading....and the time remaining hasn't changed since I started.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

#15 brigg

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Posted 30 December 2012 - 12:45 AM

The process was pretty straightforward and burned effortlessly.

I opened the disk drive with a paper clip and rebooted.
It accessed the drive, but rebooted to the same Windows screen.
I think I must not have completed all the steps. I think there might be something after
burn iso.

Any ideas?

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 




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