Posted 29 December 2012 - 12:20 PM
How about we start with some basic information.
Please post the make and model of this computer. If this is a custom build post the motherboard.
Also post the operating system, with that amount of RAM I'm assuming you are running a 64-bit version.
What is show in System Information for total physical RAM?
If you aren't sure how to get there, go to Start> All Programs> Accessories> System Tools> System Information.
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.