My Latitude D610 started crashing when I ejected a CD. It just came back from the fixit guy, who has supposedly removed "XP Defender". He created a new profile (XP Pro) & I was supposed to use the computer for a while to see if all the programs worked; then he'd transfer my files & delete the old "broken" profile.
Everything seems to work except, when I put a CD-RW or CD-R in. I can open it, look at the files, copy files from CD to computer (didn't try writing the other way cos I didn't know there was a problem). When I ejected the CD, I got a window saying "please wait while your media is updated". It was doing this before the virus; the window just sat there for a while before finally disappearing. Now though, after that message, I got a blue screen that says windows has been shut down to prevent further damage, & I had to use the power button to shut it off. On restart, "the system has recovered from a serious error" but everything seemed to work... till I put in another CD.
Problem appeared to be the CD driver or whatever... I had Roxio Easy CD Creator. I thought I could uninstall & then reinstall the program... uninstalled audio/copy/data modules; still had a problem... then discovered I could not reinstall because I don't have the driver disk (puter was a refurb). Uninstalled DLA. I see a few articles online that say DLA is incompatible with IE8. (WHY would this matter if you aren't running CDs at the same time as IE8 is open? I wasn't.) It appears DLA was replaced with something called "Roxio Burn" which of course is no longer free.
Anyway, now that I have uninstalled all the Roxio components, I can't write to CD. I can still open them, & it appears not to crash when I eject them, but I can't add anything to them.
Now what?? The CDs were written with UDF format at the time... is there a way to get back this function? I just want to be able to drag & drop files to copy. I'm not doing anything too fancy. Only occasionally make a music CD.
It has to go back to the repair guy anyway; can't reach him at the moment, but wondering if there is any way to fix this without having to pay him MORE $$$$ (or waste hours downloading utilities & getting in a worse mess...).
Edited by hamluis, 03 January 2013 - 12:23 PM.
Moved from XP to Audio & Video Apps - Hamluis.