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Software Restriction Policy Virus

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#1 wared13


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Posted 28 December 2012 - 04:16 PM

Hi... a virus attacked my computer and the result is not being able to open certain programs. I receive a message saying "prevented due to software restriction policy" when opening vital programs (mostly security) like ESET, etc. Combo Fix in safe mode along with anti-malware, etc. programs failed to resolve. No software restrictions have ever been set before. Need to know what to look for in Local Security Settings? Or in the registry?
Standalone machine, no network, XP Pro SP3... please advise, thank you. This is a small business machine.

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#2 dev00790


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Posted 30 December 2012 - 12:25 PM

:exclame: Company Computers

Since this is a company computer, you may need to obtain permission to carry out the steps I give to you. We will be making system-wide changes to this computer which may be against your company's IT policy. Such action may result in disciplinary action being taken against you. I must stress that I, in no way, accept liability for this or for any unforeseen eventuality as a result of the instructions I give you (including, but not limited to, data loss).

In addition, if your company has an IT support infrastructure I urge you to contact them to resolve your issue - it's what they're paid to do; whereas I volunteer.

In order to continue to receive my help I would like you to confirm that you have the authority to work on the PC and that you accept my conditions.

Regards, dev00790


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