Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

menu bar stealing focus


  • This topic is locked This topic is locked
9 replies to this topic

#1 ForeverRogue

ForeverRogue

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 27 December 2012 - 03:00 PM

Hello again - I hope you all had a wonderful and safe season.

HP Pavillion laptop running Vista 64.

Had massive pop ups flooding screen. They were web browser windows all connecting to a site for a musical celeberty (not porn). Was able to run the usual scans (MBAM, SAS, SPYBOT and AD AWARE SE). Found and deleted a Trojan. I did not note which one - sorry, but it was a 'gen' type.

No more pop ups and everything working EXCEPT I am left with 2 issues (of course).
1 - SCARY. Something is consistently sending packets to the internet. I had a NetworkMeter on the Sidebar and it would show about 5 spikes 1 second apart and then stop for 5 seconds and then repeat the spikes. This would go on for 20 seconds and then stop for about a minute or 2 and then repeat.

2 - ANNOYING. The Menu Bar (File, Edit, View) keeps stealing focus. It will highlite the File menu and any keystroke will select the appropriate menu command. This happens in ALL windows (IE, WORD, and any EXPLORER windows) and also happens with no windows open at all - the desktop, or icons on the desktop will randomly flash or blink. In a Window, the focus does not stay on the Menu Bar, but goes back and forth randomly from what you were doing - trying to enter text into a search field, or type a web adress or fill out an online form.

Tried to get rid of this through the usual scans - ESET, RogueKiller, ComboFix (ooops sorry!) HJT... and a few others mentioned in your Forums. Trouble is that I tried to do it myself when I knew you guys could do it in a few replies - SORRY!!!

Obviously, that did not work and I finally resorted to our trusty old friend FORMAT C:. HOWEVER (lol) I do not have the Windows, or the Recovery disks for the laptop and therefore could not do the Destructive Recovery. Could only reinstall and restore to factory original. The focus-stealing issue was still happening DURING the recovery...

So, there you go. I have a freshly restored laptop with some sort of Trojan/Virus. Help please :) And thanks in advance!!

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,914 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:24 PM

Posted 27 December 2012 - 03:30 PM

Hello,having run ComboFix we will need to see that and a DDS log.

Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ForeverRogue

ForeverRogue
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 27 December 2012 - 04:30 PM

Thanks boopme - I am going to do the DDS. Please reply with instructions on how to run the ComboFix properly. I know there are a few different ways to set the options. I've run it a couple times before the factory restore but am sure I did it wrong, as I did not ask advise. None of those reports exist anymore.

Thanks again!

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,914 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:24 PM

Posted 27 December 2012 - 04:36 PM

Ok then do not run it again. After you have made the new post the responder thee ill use it if needed and instruct you.

you're welcome//
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ForeverRogue

ForeverRogue
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 27 December 2012 - 05:21 PM

Hi boomed Sorry for delay. Focus stealing making it impossible to get the dds logs to you. Will keep trying. Can not find how to attach them so trying to copy and past contents. Where is the button to attach files when replying? Thank you for your patience

The focus stealing happens in safe mode as well

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,914 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:24 PM

Posted 27 December 2012 - 05:52 PM

You can only attach in the New topic,see step 7.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 ForeverRogue

ForeverRogue
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 27 December 2012 - 05:54 PM

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft� Windows Vista� Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 26/12/2012 5:42:10 PM
System Uptime: 26/12/2012 8:07:18 PM (17 hours ago)
.
Motherboard: Quanta | | 30BD
Processor: Intel® Core™2 CPU T5500 @ 1.66GHz | U2E1 | 1333/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 102 GiB total, 77.868 GiB free.
D: is FIXED (NTFS) - 112 GiB total, 69.004 GiB free.
E: is FIXED (NTFS) - 9 GiB total, 2.949 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP31: 26/12/2012 5:59:38 PM - Installed HP Pavilion Webcam Driver for Vista v061.001.00005
RP32: 26/12/2012 6:00:18 PM - Device Driver Package Install: Chicony Imaging devices
RP33: 26/12/2012 7:11:46 PM - Norton Internet Security post configuration restore point
.
==== Installed Programs ======================
.
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 9 ActiveX
Adobe Reader 8
AppCore
ASL_HS_InstallerAMD64
AutoUpdate
AV
ccCommon
ccCommon64
Conexant HD Audio
DivX
ESU for Microsoft Vista
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent
HP Active Support Library
HP Customer Experience Enhancements
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Help and Support
HP Pavilion Webcam Driver for Vista v061.001.00005
HP Quick Launch Buttons 6.10 B9
HP QuickPlay 3.0
HP Update
HP User Guide 0049
HP Wireless Assistant
LightScribe 1.4.136.1
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Works
MSRedist
muvee autoProducer 5.0
My HP Games
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NVIDIA Drivers
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Sonic Activation Module
SPBBC 64bit
Symantec Real Time Storage Protection Component (x64)
SymNet x64
Synaptics Pointing Device Driver
Yahoo! Toolbar
Yahoo! Toolbar for Internet Explorer
.
==== Event Viewer Messages From Past Week ========
.
26/12/2012 7:09:05 PM, Error: Service Control Manager [7023] - The Offline Files service terminated with the following error: The system cannot find the path specified.
.
==== End Of File ===========================



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 7.0.6000.16386
Run by USER at 13:37:07 on 2012-12-27
Microsoft� Windows Vista� Ultimate 6.0.6000.0.1252.2.1033.18.2045.1077 [GMT -8:00]
.
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files (x86)\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\CLSched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Hp\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~2\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files (x86)\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\SysWOW64\conime.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=71&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=71&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=71&bd=Pavilion&pf=laptop
mWinlogon: Userinit = userinit.exe
BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: <No Name>: {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.0\NppBHO.dll
TB: Show Norton Toolbar: {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [ccApp] "c:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun: [osCheck] "c:\Program Files (x86)\Norton Internet Security\osCheck.exe"
mRun: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
mRun: [QlbCtrl] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [Symantec PIF AlertEng] "C:\Program Files (x86)\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files (x86)\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
mRun: [ALUAlert] "C:\Program Files (x86)\Symantec\LiveUpdate\ALuNotify.exe"
mRunOnce: [Launcher] C:\Windows\SMINST\launcher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBER~1.LNK - C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBER~2.LNK - C:\Program Files (x86)\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{FC051D2A-1DCF-4B87-9603-CA7A07C1050F} : DHCPNameServer = 192.168.0.1
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [NvSvc] RUNDLL32.EXE C:\Windows\System32\nvsvc64.dll,nvsvcStart
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\System32\NvMcTray.dll,NvTaskbarInit
x64-Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [HP Health Check Scheduler] C:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2007-3-13 52664]
R1 IDSvia64;Symantec Intrusion Prevention Driver;C:\PROGRA~3\Symantec\DEFINI~1\SymcData\idsdefs\20121218.001\IDSvia64.sys [2012-12-26 392752]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2006-12-7 300032]
R3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw3v64.sys [2006-11-9 2582528]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2006-11-1 83456]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 13:37:51.60 ===============


Sorry to cut and paste. Could not find attach option. Now replying from Tablet. Thanks

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,914 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:24 PM

Posted 27 December 2012 - 06:06 PM

OK, now see step 7....
http://www.bleepingcomputer.com/forums/topic34773.html
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 ForeverRogue

ForeverRogue
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 27 December 2012 - 06:49 PM

Lol.... dude! I thought I was starting step 7 here, because you asked me to post the logs here.... lol

Thank you for your time. I have posted the logs where you have asked me to under the topic "possible conime - menu bar focus"

Thanks and Happy New Year!!!

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,914 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:24 PM

Posted 27 December 2012 - 07:06 PM

All's good ...I never know if it's me or them so i just stick with it. :)

New MRL topic
http://www.bleepingcomputer.com/forums/user-411745/foreverrogue/

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 2 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Edited by boopme, 27 December 2012 - 07:07 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users