I have my sister in laws Toshiba Satellite L645D. It was having problems. I checked and it said there was only 1 GB memory. Took home and checked and the topmost memory stick was up out of position. It was in angled up position like the latch had come loose and it was ready to be taken out, the spring seemed to be working still (the spring that pops it out when the lastches are opened) Took all precautions like removing battery and powercord and even used ground strap. removed stick and checked lower ram stick to make sure it was seated still and it appeared to be. reinserted top memory stick and noticed it is not seating properly, even watched video on how this memory goes in and followed instructions. It doesn't seem to have the spring in there right or something.
Is it possible that the spring in the seating mechanism (don't remember what it's called) is broke or out of position? Is it possible to fix or replace the seating mechanism if that's the problem. The computer will boot and work but only registers 1 GB Ram when it should be 4 GB.
Edited by earweed, 27 December 2012 - 01:48 PM.