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SSD/HDD not found in BIOS


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#1 Shaun5152

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Posted 26 December 2012 - 06:20 PM

New system build with Gigabyte GA-990FXA-UD3(v1.1), AMD FX8350 4.0Ghz/8core, Vertex4SSD, Gigabyte GeForce GTX660 2GB video, 500wPSU, Win7 Home Premium/64.

System ran/loaded/updated fine for about 6 hours then crashed during game play.

BIOS/Windows unable to recognize SSD, unable to re-install Windows - get as far as "No drives were found. Click Load Driver to provide a mass storage driver for installation"

that is followed by:
"To install the device driver needed to access your hard drive, insert the installation media containing the driver files, and then click OK"

I have burned CD\DVD's and USB flash drive files for a couple of days now looking for the "device driver", but I still hang up at the same screen.

I have switched SATA/power cables, reseated memory (crucial Ballistic 2x(2x4)DDR3 PC3-1(16GB total)/video card, installed a WD Caviar Black 1T HDD (not recognized), (re)Flashed the BIOS to F9 from the Gigabyte sight (system had the most current version/flash was successful - no problems with that)but....no luck!!

Tried a system recovery disc from another Win7 system - no drive/driver....

Help!

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#2 hamluis

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Posted 27 December 2012 - 11:49 AM

I'd run an appropriate diagnostic on the drive, as a first step.

Assuming all good with that...I'd check for a firmware update or BIOS update.

Louis

#3 Shaun5152

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Posted 27 December 2012 - 03:34 PM

No, unforetunately Gigabyte rep thinks it's a bad SATA contoller - not recognizing drive(s) - I will RMA for replacement! Anyone have any advice on how to get the cooler fan off the CPU without damage?

#4 dc3

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Posted 27 December 2012 - 04:18 PM

Why do you want to remove the fan?

Have you tried uninstalling the Storage Controllers in Device Manager, restart to have them automatically replaced?

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