Posted 26 December 2012 - 05:34 PM
I have a three year old custom built PC running Windows XP (SP 3). Six months ago, and then three times this week, the OS hung and I could do nothing but force it to shut down with the power switch. Bootup not possible; it hung after the first screens.
What fixed it was this: disconnecting and then reconnecting the two cables that go into the hard drive that contains the OS, at the hard drive. I guess one is for power, the other for data. Then it booted up normally.
The hanging problem is not related to movement or vibration; once it happened when I was out of the room.
The third time I got the problem and tried the solution, it didn't work. Then disconnecting the cable that connects the hard drive to the motherboard at the motherboard (I guess that would be the data cable) fixed it.
I wouldn't mind doing this every six months, but if it's going to be a daily chore, I'd like to figure out what's wrong.
I have a few hypotheses and maybe you have others: the cable is bad; one or both connectors on the cable are bad; there's a problem with the hard drive that gets fixed when the cable is disconnected and reconnected.
What would you suggest doing to diagnose or try to fix this? If the next best step is to replace that cable, what is it called and how do I make sure I'm getting the right type?