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HijackThis Log: Please help Diagnose


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#1 anirudhlohia

anirudhlohia

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Posted 14 November 2004 - 05:44 PM

Logfile of HijackThis v1.98.2
Scan saved at 3:57:02 AM, on 11/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/sp.htm?id=31403
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=31403
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\T891S8~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://greg-tut.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q678340.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7016CB77-1720-44C5-9009-8E3EC024F696}: NameServer = 10.37.0.1
O20 - AppInit_DLLs: wepjx2izm5k7f4.dll

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#2 ddeerrff

ddeerrff

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Posted 15 November 2004 - 03:55 PM

Hello anirudhlohia and welcome to BleepingComputer.

It is a good idea to print or copy these instructions since you will not be able to access the Internet in SafeMode.

1. Download CWShredder from here.
After you download the program, unzip it to your desktop. Don't use it yet.

2. Download Ad-aware SE from here.
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items. Open AdAware and click the "Check for updates now" link and install any updates. Close Ad-aware. Don't use it yet.

3. Download System Security Suite from here.
Unzip it to your desktop. Install the program. Don't use it yet.

4. Download Hoster from here.
Unzip the program to your desktop. Don't use it yet.

5. Copy the contents of the Quote Box below to Notepad.
Click File menu -> Save and name the file as fix.reg
Change the Save as Type to All Files
Save this file on the desktop. Don't use it yet.

REGEDIT4

[-HKEY_CLASSES_ROOT\Interface\{0D721150-AEF3-457B-B03A-5097B623CE45}]
[-HKEY_CLASSES_ROOT\Plugin6.DNSErrObj]
[-HKEY_CLASSES_ROOT\redalert.here]
[-HKEY_CLASSES_ROOT\TypeLib\{444A5674-FF85-45D4-9AE2-4199D8D70C85}]


6. Download KillBox here: KillBox. Unzip it to your desktop.

Start Killbox.exe, select the Delete on reboot option.

Copy and paste the line below in the field labeled "Full path of file to delete"
C:\WINDOWS\System32\wepjx2izm5k7f4.dll

Then press the button that looks like a red circle with a white X in it.
When it asks if you would like to Reboot now, press the YES button.

Your computer will reboot.
Check if the file C:\WINDOWS\System32\wepjx2izm5k7f4.dll is still there. If it is repeat the use of Killbox. If not go to the next step.

7. Reboot into Safe Mode.

Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/sp.htm?id=31403
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=31403
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\T891S8~1.DLL

O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - Global Startup: winlogin.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://greg-tut.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q678340.exe

O20 - AppInit_DLLs: wepjx2izm5k7f4.dll

With ALL OTHER WINDOWS CLOSED, click on Fix Checked.

8. Open Windows Explorer (Windows key+e), drill down and delete the following files and folders if found:

C:\WINDOWS\System32\T891S8~1.DLL
C:\WINDOWS\System32\qttask.exe

9. Make sure all browser windows are closed and run CWShredder.exe. Start the program and click on the FIX button (not the "Scan only" button) and let it scan your computer.

10. Run Ad-aware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let Ad-aware remove anything it finds.

11. With all windows and browsers closed, clean out temporary and Temporary Internet Files:

A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

12. Double-click on the fix.reg file you saved earlier on your desktop, and when it prompts to merge say Yes. This will clear some registry entries left behind by the process.

13. Open Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button.

14. Run Hoster on your desktop, press Restore Original Hosts and press OK. Exit Program. This will restore the Hosts file.

15. REBOOT normally. Run HijackThis! again and post a new log.
Derfram
~~~~~~




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