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Computer BSODs on start up after hooking up new moniter


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#1 TidalWaves

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Posted 25 December 2012 - 04:54 PM

So today I opened a brand new Asus VS247H-P LCD monitor. I hooked everything up and at first the power wouldn't turn on to the screen so turned off the computer and fixed the cord that goes into my power bar. The computer began to boot and I got that dreaded "Windows did not start properly" message and a screen asking me to choose how I wanted to start up. Here are the options and the results

Safe Mode :nothing/ computer rebooted
Safe mode with Networking :nothing/ computer rebooted
Safe mode with command prompt :nothing/ computer rebooted
Last known configuration: BSOD that flashed across the screen followed by a white screen that also flashed then a reboot
Start normally: BSOD that flashed across the screen followed by a white screen that also flashed then a reboot
what happens when I let the timer time out: BSOD that flashed across the screen followed by a white screen that also flashed then a reboot

Deciding that i may have had a bad monitor, I hooked up my old monitor -a 17" HP- and I experienced the same results.

The Asus monitor did not come with an installation CD and I've triple checked all the cables and I have the monitor's settings to VGA. I only unplugged cables -mice, keyboards etc. AFTER trying both screens.

My computer is a HP slimline running windows XP 32 bit Media center edition- it's a retail PC. I'm unable to see what error the BSOD is referring to as it flashes across the screen and is gone in an instant. I've contacted ASUS but their Customer support is not in today -as it is a holiday- and my issue will be resolved by e-mail in about 48 hours.

I'm hoping someone can help me as out in this please.

Edit: I managed to disable the automatic reboot so I can get the BSOD Error code. What does this indicate? A Bad HDD?

Stop: 0x000000ED

(0x8a97e900, 0xc0000006,0x00000000,0x00000000)

Unmountable_boot_volume

Edited by TidalWaves, 25 December 2012 - 06:05 PM.


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#2 hamluis

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Posted 25 December 2012 - 07:12 PM

References:

Unmountable boot volume loop XP - http://www.bleepingcomputer.com/forums/topic455369.html

Unmountable Boot Volume - http://support.microsoft.com/kb/555302

The normal initial attempt to overcome this...would be to run the chkdsk /r command from the XP Recovery Console. The first link I posted covers procedurees for those who don't have a MS XP install CD.

Louis




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