that is at least a clear explanation above what you first posted.
Now lets do thiose scans to see if it is a malicious spyware program
Cisvc.exe, or “Content Indexing Service,” is actually a program that’s part of the central Windows OS indexing service. It’s purpose is to monitor the indexing service to make sure it doesn’t use too many resources in terms of memory and CPU usage
Also run these...
Please Download TDSSkiller
Click on change parameters-Select TDLFS file system
Click on "Scan
Please post the LOG report(log file should be in your C drive)
Do not change the default options on scan results.MiniToolBox
Please download MiniToolBox
, save it to your desktop and run it.Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List Winsock Entries
- List last 10 Event Viewer log
- List Installed Programs
- List Users, Partitions and Memory size.
and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.