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Locked Out with System Password


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13 replies to this topic

#1 leachim

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Posted 23 December 2012 - 05:10 AM

Client brought a Fujitsu Amilo V2045 running Vista because she could not get into the computer.

On boot, it asks for what I believe is the BIOS password.

Trying to boot from CD brings it up, so I can't effect any changes AT ALL

Currently taken out HDD and scanning it for viruses on another machine

Any help appreciated !

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#2 damando

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Posted 23 December 2012 - 06:06 AM

You can try "Hiren's Boot" over at "http://www.hiren.info/pages/bootcd". As you scroll down the page you will see under "BIOS / CMOS Tools" it has several BIOS removal tools.

Sorry the download page is at "http://www.hirensbootcd.org/download/"

Edited by damando, 23 December 2012 - 06:13 AM.


#3 hamluis

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Posted 23 December 2012 - 02:18 PM

You can try "Hiren's Boot" over at "http://www.hiren.info/pages/bootcd". As you scroll down the page you will see under "BIOS / CMOS Tools" it has several BIOS removal tools.

Sorry the download page is at "http://www.hirensbootcd.org/download/"


Please read the following, recommending/suggesting use of Hiren's is discussed within: Recommending ISOs of Windows Recovery Discs or pre-made ISOs of WinPE-BartPE - http://www.bleepingcomputer.com/forums/topic382841.html

Key points for membership: "So with this said, effective immediately, members are not allowed to refer other members to pre-made bootable CDs using licensed Microsoft technology or files, such as WinPE or BartPE . Furthermore, we do not allow our members to refer other members to ISOs of the Windows Installation Discs or Windows Recovery Consoles."

Thank you :).

Louis

Edited by hamluis, 23 December 2012 - 02:20 PM.


#4 leachim

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Posted 23 December 2012 - 02:34 PM

Thanks

However, I can't boot from any devicde as I have to get past the "Enter Password" with blue background request.... ???

#5 KING_OF_SAND

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Posted 23 December 2012 - 04:07 PM

Have you tried removing the CMOS battery? It will be the 2032 button cell in the computer.

AMD OVERCLOCKED rig

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INTEL OVERCLOCKED rig (OLD)

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#6 hamluis

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Posted 24 December 2012 - 10:18 AM

Per Reference, , default settings do not employ a BIOS password.

Louis

#7 leachim

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Posted 24 December 2012 - 10:31 AM

OK

so why am I getting "Enter Password" with blue background before I can do ANYTHING - even choose Boot Device....

#8 hamluis

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Posted 24 December 2012 - 11:58 AM

I can't answer that.

I have seen such occur when the CMOS battery has run low, along with various other unexpected configuration issues involving hardware components.

I don't employ passwords nor do I have a system from Fujitsu, so I'm not speaking as an expert, just a reader of the system specs.

If a password had never been employed and the current owner has owned/used the system for some time...I'd be inclined think either malware or a CMOS problem.

Louis

#9 leachim

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Posted 24 December 2012 - 12:38 PM

That's fine

I will mess around with the CMOS battery when I have time

Merry Xmas
:blink:

#10 James Litten

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Posted 27 December 2012 - 05:47 PM

Hi

I haven't encountered one of these for well over a year but I often found this resource helpful in the past...
http://dogber1.blogspot.com/2009/05/table-of-reverse-engineered-bios.html

James

#11 leachim

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Posted 27 December 2012 - 05:58 PM

Thanks

Managed to lift the keyboard - disconnected battery for 60 seconds

Replaced and no more "Enter Password"

Splendid !

:clapping:

#12 hamluis

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Posted 28 December 2012 - 09:55 AM

If same/similar symptoms occur again...I'd replace the CMOS battery with a new one...reset date/time data in the BIOS...and save the changed settings.

Louis

#13 leachim

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Posted 28 December 2012 - 10:21 AM

Ha!

I need to change the AHCI or IDE settings in the BIOS as Windows 7 does not respond properly - but now the BIOS wants a password ??

I have now removed the battery for 24 hrs and hope some good comes of it :wink:

#14 hamluis

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Posted 28 December 2012 - 07:54 PM

Well...removing a failing CMOS battery...is not comparable at all to replacing it with a new one. It doesn't recharge just because it's removed, it doesn't repair itself.

Considering the minimal (less than $10) for a CMOS battery, I find it just smarter to take it out of the equation of possible suspects...by replacing it.

If replacing it does nothing, you haven't broken the bank by doing so. A CMOS battery costs me less than I pay for a pack of cigarettes, a 6-pack of beer, or two bags of potato chips :).

Louis




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