Posted 22 December 2012 - 11:24 PM
I turned my mp3 player on and, while it showed the music track, it refused to play. It wouldn't let me control the volume or let me go off to another menu option--it's basically unresponsive.
It took a pin stuck in the reset button hole to turn it off. When I turn it on, it gives me the "Rebuilding" screen and then comes up.
If I have it turned off and plug it into my computer it does turn on and show the docking screen, but the arrows don't move like they're supposed to. If I have the player turned on and connect it to my computer, the docking screen doesn't come up at all--it only shows the current music track. The screen darkens as it usually does after 5 seconds of inactivity and the battery does charge.
When I connect & disconnect the player from my computer, the computer does make the usual noises when a portable device is added, but isn't recognizing the player.
The mp3 player is an older one, a 4gb Creative Zen.