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Win7 Defender firewall alert virus


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#1 YogiMike

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Posted 22 December 2012 - 07:39 PM

Guru's,
Need help!! Trying to remove the win7 defender virus from my Mom's PC running windows 7. Has Prevx installed, did nothing.
I see a solution to remove the Win7 Defender virus, however, this may be a new version. I can't run any executable programs, browser,
windows explorer, task manager, usb drives, inserted a CD, that wouldn't play. I'm in safe mode with networking. There's got to be a way
to get a files on this PC??? Can i rig up a usb drive to automatically invoke an executable?? I need to kill these rogue processes!!

I'm pretty good with PC's, better with UNIX unfortunately!

Thanks,
Mike

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 22 December 2012 - 08:52 PM

Hello,first try ths ....
.

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.


Now check if Safe with Networking is working again.

If so run these.. If not Download these and run from a Flash or CD drive.



Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.



Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When the scan is complete, click OK, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 YogiMike

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Posted 22 December 2012 - 09:41 PM

the problem with the browser is not with proxy config. The .exe will not exec due to the virus. I have succeeded
in getting rkill on the PC, and have killed the rogue processes. Then ran Malware bytes which found 11 viruses.Removed all 11 viruses.
However, they are back, had to run rkill again. I see very suspicious programs in the startup file via Ccleaner, fyi.
Currently running Malware bytes again (Full Scan). I wonder how to get all of these at once??

#4 YogiMike

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Posted 22 December 2012 - 09:47 PM

Rkill 2.4.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/22/2012 08:32:50 PM in x64 mode.
Windows Version: Windows 7 Home Premium

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* C:\Windows\Screen Scapes Task.exe (PID: 3556) [WD-HEUR]
* C:\ProgramData\pcdfdata\ilhgsehl.exe (PID: 3968) [AU-HEUR]
* C:\ProgramData\pcdfdata\ilhgsehl.exe (PID: 2644) [AU-HEUR]
* C:\ProgramData\pcdfdata\ilhgsehl.exe (PID: 3492) [AU-HEUR]
* C:\ProgramData\pcdfdata\ilhgsehl.exe (PID: 4992) [AU-HEUR]

5 proccesses terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
* HKCU\SOFTWARE\Classes\.exe "@" exists and is set to 4g!
* HKCU\SOFTWARE\Classes\.exe has been deleted!

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 12/22/2012 08:33:00 PM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)

#5 boopme

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Posted 22 December 2012 - 09:48 PM

Can you post an MBAM log?

Download FixExec.exe to your desktop.
Double click on the downloaded file to run the fix.
When the program has finished, it will generate a log on the desktop called FixExec.txt.
Post the log in your next reply.

NOTE: If for any reason you're not able to execute FixExec.exe rename it to FixExec.com, FixExec.pif or FixExec.scr.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 YogiMike

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Posted 22 December 2012 - 09:57 PM

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.22.07

Windows 7 x64 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.7600.16385
Jan :: JAN-PC [administrator]

12/22/2012 7:01:06 PM
mbam-log-2012-12-22 (19-01-06).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 369355
Time elapsed: 30 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|pcdfsvc (Trojan.LameShield) -> Data: C:\ProgramData\pcdfdata\fjpenjnl.exe /min -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|bacnd (Trojan.RedirRdll2.Gen) -> Data: rundll32.exe "C:\Users\Jan\AppData\Roaming\bacnd.dll",CopyRegistry -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\ProgramData\pcdfdata (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.

Files Detected: 8
C:\ProgramData\pcdfdata\fjpenjnl.exe (Trojan.LameShield) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\defs.bin (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\app.ico (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\config.bin (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\support.ico (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\uninst.ico (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\ProgramData\pcdfdata\vl.bin (Rogue.PCDefenderPlus) -> Quarantined and deleted successfully.
C:\Users\Jan\AppData\Roaming\bacnd.dll (Trojan.RedirRdll2.Gen) -> Quarantined and deleted successfully.

(end)

#7 boopme

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Posted 22 December 2012 - 10:02 PM

Can you Reboot into Safe Mode with Networking now?
How to start Windows 7 in Safe Mode

Run RKill again and then SAS:

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 YogiMike

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Posted 22 December 2012 - 10:07 PM

booting into safe mode now. will run SuperAnti now.

#9 YogiMike

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Posted 22 December 2012 - 10:15 PM

Question, after running Malware bytes and Superanti, if the program requests a reboot, should i go back into safe mode?? I didn't before??

#10 boopme

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Posted 22 December 2012 - 10:30 PM

Yes you can go back to Normal.. If you rebooted between scans you need to rerun RKill as it lets go of what it held for removal on reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 YogiMike

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Posted 22 December 2012 - 10:49 PM

From viewing startup file with ccleaner, these registry items appear to be propagating the virus??
Yes HKCU:Run brocsp Microsoft Corporation "C:\Windows\System32\rundll32.exe" "C:\Users\Jan\AppData\Roaming\brocsp.dll",Long_FromDouble
Yes HKCU:Run ocspmf Microsoft Corporation rundll32.exe "C:\Users\Jan\AppData\Roaming\ocspmf.dll",ReplaceCharsW
Yes HKCU:Run pcdfsvc Корпорация Майкрософт C:\ProgramData\pcdfdata\ilhgsehl.exe /min
Yes HKCU:Run woshs Microsoft Corporation "C:\Windows\System32\rundll32.exe" "C:\Users\Jan\AppData\Roaming\woshs.dll",vSetParentWindow

Still running SuperAnti..............

#12 YogiMike

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Posted 22 December 2012 - 11:08 PM

Hmmm, nothing found. time to boot to normal??

#13 boopme

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Posted 22 December 2012 - 11:13 PM

After SAS rerun MBAM in a quick scan and see if it's clear.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 YogiMike

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Posted 22 December 2012 - 11:15 PM

mbam quick scan is clear, booting to normal now

#15 boopme

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Posted 22 December 2012 - 11:24 PM

Excellent!!
lets clean the temp folder..

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.



Then we'll give your system a look for exploits..

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
To be certain there is nothing left behind,do ESET from Normal mode,this may need a couple hours.


I have to go shortly but I'll look back after you post.
It should be running pretty well now...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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