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Canon MX410 will not scan


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5 replies to this topic

#1 greystoke

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Posted 21 December 2012 - 07:09 PM

Canon MX410, win 7 x64,

Printer will print and make copies. MX Navigator EX software will not work. Really need to scan documents.

I uninstalled all software and drivers and started over. No help.

Anyone?

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#2 hamluis

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Posted 21 December 2012 - 08:39 PM

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx410#DriversAndSoftware

I'd uninstall the current driver and try the above.

I see...MP Navigator software...but no MX Navigator EX software.

Do you have a link?

Louis

Edited by hamluis, 21 December 2012 - 08:48 PM.


#3 greystoke

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Posted 22 December 2012 - 09:51 AM

I have the software MP Navigator EX installed with the latest driver downloaded from Canon yesterday. Navigator say it cannot open.
How do I scan documents?

#4 hamluis

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Posted 22 December 2012 - 03:01 PM

What does your manual say?

I don't have any Canon cameras...but You might be better off checking at a Canon forum if you want info about their cameras and attendant camera software.

Louis

#5 pursak

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Posted 23 March 2013 - 02:41 AM

thanks for help..



#6 lolasdad315

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Posted 27 December 2013 - 12:23 AM

same problem  my canon printer mx410 will print fine but not scan.

tried new drivers / no go.

error says usb is not plugges in.

it prints fine.usb is plugges in.

even tried new cord/no go.

still printing fine.

tried removal and reinstall with disc/no luck here.

still prints fine

 

yes, its not a camera

yes, its a printer. and a scanner.

yes it has scanned before fine.

poJ.

 

too many problems with (hp,lex)

any recomendations ?






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