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Windows 7 does not detect installed network printer


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#1 Carryon

Carryon

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Posted 21 December 2012 - 06:02 PM

Greetings --

OS: Windows 7 64-bit
A network printer (HP5200), installed at 172.17.13.155 worked when first installed on one particular PC. The PC was shut down. The next day, when the PC was booted up, it could not see the printer. However, it could see and print to another network printer. Other PCs on the same network continue to access both printers. The IP address for the PC in question is: 172.17.13.132. I have deleted and reinstalled the printer at least twice, deleted the port and rebuilt it then installed the printer, disabled the anti-virus software and reinstalled, all to no avail.

Any suggestions?

Many thanks and Happy Holidays!

Carryon

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