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Getting redirected to other websites on google search


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25 replies to this topic

#1 zafar

zafar

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Posted 21 December 2012 - 03:32 PM

Hi,
I am a novice when it comes to computers but do surf the web a lot for news and medical breakthroughs. I have windows XP service pack 3 and it's a 32 bit operating system. I use internet explorer 8. Since a couple of days, whenever I click on a google search link, I get redirected to some advertisement websites e.g clicktosearch etc. It only works if I copy and paste the link provided by google on to my internet explorer browser's address bar. I have Norton Internet security and have run the scan as well as Norton power eraser scan. But it has not helped. I have also scanned my PC with Malwarebytes. No results. I have also tried Super Anti spyware with no results. Can anyone please help me out?

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#2 Broni

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Posted 21 December 2012 - 03:53 PM

Welcome aboard Posted Image

Which browser is affected?
What about other browser(s)?

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 zafar

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Posted 21 December 2012 - 04:17 PM

Hi, this happens with Firefox too. Thanks for your suggestions. I will run each scan at a time and post the logs one by one. Please let me know your recommendations. Thanks.

#4 zafar

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Posted 21 December 2012 - 05:26 PM

Here you go. I have not yet pasted the log from aswMBR though the scan is complete. I have noticed that at one place, the scan shows "Suspicious" and at the other place the scan shows 'Infected" Win32: Malware-gen. Do you want me to just save the log and show it to you or click "Fix MBR" first and then save the log to show it to you?


Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
Norton Internet Security
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.1.1000
CCleaner
JavaFX 2.1.1
Java™ 6 Update 13
Java™ 6 Update 20
Java™ 6 Update 34
Java 7 Update 10
Java™ 6 Update 4
Java™ 6 Update 5
Java™ 6 Update 7
Java 2 Runtime Environment, SE v1.4.2_03
Java version out of Date!
Adobe Flash Player 11.5.502.135
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (4.0.1)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````

###################################################################



Farbar Service Scanner Version: 10-12-2012
Ran by zafar bukhari (administrator) on 21-12-2012 at 16:23:50
Running from "C:\Documents and Settings\zafar bukhari\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
bckd(21) Gpc(6) IPSec(4) NetBT(5) PSched(7) SYMTDI(22) Tcpip(3) Tcpip6(13)
0x16000000040000000100000002000000030000001600000013000000110000000C0000000B00000009000000080000000A00000006000000070000000E0000000D0000000F0000001000000012000000140000001500000005000000
IpSec Tag value is correct.

**** End of log ****
##############################################################



MiniToolBox by Farbar Version: 25-11-2012
Ran by zafar bukhari (administrator) on 21-12-2012 at 16:26:52
Running from "C:\Documents and Settings\zafar bukhari\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : DJMW2V91

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : Yes



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-72-B8-E2-B8

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::213:72ff:feb8:e2b8%4

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 165.166.8.54

137.118.1.28

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, December 21, 2012 10:29:46 AM

Lease Expires . . . . . . . . . . : Saturday, December 22, 2012 10:29:46 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

Server: ns0.spirittelecom.com
Address: 165.166.8.54

Name: google.com
Addresses: 74.125.140.138, 74.125.140.139, 74.125.140.100, 74.125.140.101
74.125.140.102, 74.125.140.113



Pinging google.com [74.125.140.113] with 32 bytes of data:



Reply from 74.125.140.113: bytes=32 time=17ms TTL=49

Reply from 74.125.140.113: bytes=32 time=18ms TTL=49



Ping statistics for 74.125.140.113:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 17ms, Maximum = 18ms, Average = 17ms

Server: rad0.spirittelecom.com
Address: 165.166.8.54

Name: yahoo.com
Addresses: 72.30.38.140, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=80ms TTL=49

Reply from 98.138.253.109: bytes=32 time=168ms TTL=50



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 80ms, Maximum = 168ms, Average = 124ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 13 72 b8 e2 b8 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.100 192.168.1.100 20
192.168.1.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.100 192.168.1.100 20
224.0.0.0 240.0.0.0 192.168.1.100 192.168.1.100 20
255.255.255.255 255.255.255.255 192.168.1.100 192.168.1.100 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: Product {90140011-0061-0409-0000-0000000FF1CE} found in the registry but SoftGrid doesn't know about it, skipping...

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: Product {90140011-0061-0409-0000-0000000FF1CE} found in the registry but SoftGrid doesn't know about it, skipping...

Error: (12/21/2012 01:39:06 PM) (Source: MsiInstaller) (User: DJMW2V91)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)

Error: (12/21/2012 10:30:53 AM) (Source: CVHSVC) (User: )
Description: Information only.
The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 10:30:46 AM) (Source: CVHSVC) (User: )
Description: Information only.
The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 10:30:45 AM) (Source: CVHSVC) (User: )
Description: Information only.
Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}


System errors:
=============
Error: (12/21/2012 02:17:06 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (12/21/2012 02:17:01 PM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (12/21/2012 02:17:01 PM) (Source: Service Control Manager) (User: )
Description: The Lavasoft Ad-Aware Service service failed to start due to the following error:
%%3

Error: (12/21/2012 02:14:06 PM) (Source: PlugPlayManager) (User: )
Description: The device Root\LEGACY_NPF\0000 disappeared from the system without first being prepared for removal.

Error: (12/21/2012 02:04:26 PM) (Source: PlugPlayManager) (User: )
Description: The device Root\LEGACY_SMR311\0000 disappeared from the system without first being prepared for removal.

Error: (12/21/2012 10:30:59 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (12/21/2012 10:30:59 AM) (Source: Service Control Manager) (User: )
Description: The Uninterruptible Power Supply service terminated with the following error:
%%2481

Error: (12/21/2012 10:30:59 AM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (12/21/2012 10:30:59 AM) (Source: Service Control Manager) (User: )
Description: The Lavasoft Ad-Aware Service service failed to start due to the following error:
%%3

Error: (12/21/2012 10:30:12 AM) (Source: UPS) (User: )
Description: The UPS service is not configured correctly.


Microsoft Office Sessions:
=========================
Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: Error: Product {90140011-0061-0409-0000-0000000FF1CE} found in the registry but SoftGrid doesn't know about it, skipping...

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}

Error: (12/21/2012 02:17:04 PM) (Source: CVHSVC)(User: )
Description: Error: Product {90140011-0061-0409-0000-0000000FF1CE} found in the registry but SoftGrid doesn't know about it, skipping...

Error: (12/21/2012 01:39:06 PM) (Source: MsiInstaller)(User: DJMW2V91)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)

Error: (12/21/2012 10:30:53 AM) (Source: CVHSVC)(User: )
Description: The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 10:30:46 AM) (Source: CVHSVC)(User: )
Description: The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (12/21/2012 10:30:45 AM) (Source: CVHSVC)(User: )
Description: Product registration is corrupted for {90140011-0061-0409-0000-0000000FF1CE}


=========================== Installed Programs ============================

4300 (Version: 51.0.230.000)
4300_Help (Version: 51.0.230.000)
4300Trb (Version: 51.0.230.000)
7-Zip 9.20
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
Adobe Reader 9.5.2 (Version: 9.5.2)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
AiO_Scan_CDA (Version: 51.0.230.000)
AiOSoftwareNPI (Version: 51.0.230.000)
Apple Application Support (Version: 2.1.7)
ATI Control Panel (Version: 6.14.10.5160)
ATI Display Driver (Version: 8.162-050803a2-025672C-Dell)
Blue Coat K9 Web Protection 4.2.123 (Version: 4.2.123)
BufferChm (Version: 61.0.163.000)
Camera Drivers V1.4
CCleaner (Version: 3.25)
CheckIt Diagnostics (Version: 7.1.4.28)
Cisco Network Magic (Version: 5.5.09195.0)
Corel Photo Album 6 (Version: 6.33)
CP_AtenaShokunin1Config (Version: 61.0.163.000)
CP_CalendarTemplates1 (Version: 61.0.163.000)
cp_OnlineProjectsConfig (Version: 61.0.163.000)
CP_Package_Basic1 (Version: 61.0.163.000)
CP_Package_Variety1 (Version: 61.0.163.000)
CP_Package_Variety2 (Version: 61.0.163.000)
CP_Package_Variety3 (Version: 61.0.163.000)
CP_Panorama1Config (Version: 61.0.163.000)
cp_PosterPrintConfig (Version: 61.0.163.000)
CueTour (Version: 61.0.163.000)
CustomerResearchQFolder (Version: 1.00.0000)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell CinePlayer (Version: 3.0)
Dell Digital Jukebox Driver
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support Center (Support Software) (Version: 2.2.09085)
Dell System Restore (Version: 2.00.0000)
DellSupport (Version: 6.0.3062)
Destinations (Version: 61.0.163.000)
DeviceFunctionQFolder (Version: 1.00.0000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Content Portal (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.3)
DocProc (Version: 6.0.0.0)
DocumentViewer (Version: 61.0.163.000)
DocumentViewerQFolder (Version: 1.00.0000)
eSupportQFolder (Version: 1.00.0000)
Fax_CDA (Version: 51.0.230.000)
FullDPAppQFolder (Version: 1.00.0000)
Garmin Communicator Plugin (Version: 2.8.2)
Garmin Lifetime Updater (Version: 2.1.10)
Garmin POI Loader (Version: 2.5.4.0)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.5.5)
Google Talk Plugin (Version: 2.5.8.4958)
Google Talk Plugin (Version: 3.10.2.10212)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Document Viewer 6.1 (Version: 6.1)
HP Extended Capabilities 6.1 (Version: 6.1)
HP Imaging Device Functions 6.1 (Version: 6.1)
HP Photosmart Premier Software 6.1 (Version: 6.1)
HP Product Assistant (Version: 100.000.001.000)
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Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1447.4)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (Version: 10.50.1447.4)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English (Version: 3.5.5692.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Database Publishing Wizard 1.4 (Version: 10.1.2512.8)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server System CLR Types (Version: 10.50.1447.4)
Microsoft SQL Server VSS Writer (Version: 10.1.2531.0)
Microsoft Sync Framework Runtime v1.0 SP1 (x86) (Version: 1.0.3010.0)
Microsoft Sync Framework SDK v1.0 SP1 (Version: 1.0.3010.0)
Microsoft Sync Framework Services v1.0 SP1 (x86) (Version: 1.0.3010.0)
Microsoft Sync Services for ADO.NET v2.0 SP1 (x86) (Version: 2.0.3010.0)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.30319)
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WinUsb 1.0
Microsoft WinUsb 2.0
Microsoft Word 2010 (Version: 14.0.6029.1000)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Microsoft XNA Game Studio 3.0 (ARP entry) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 (Platformer) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 (Redists) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 (Shared Components) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 (VCSExpress) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 (XnaLiveProxy) (Version: 3.0.11010.0)
Microsoft XNA Game Studio 3.0 Documentation (Version: 3.0.11010.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
MorphVOX Junior (Version: 2.7.5)
Mozilla Firefox 4.0.1 (x86 en-US) (Version: 4.0.1)
MSRedist (Version: 9.0.30729.4148)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Network Magic (Version: 5.5.9195.0)
NewCopy_CDA (Version: 51.0.230.000)
Norton Bootable Recovery Tool Wizard (Version: 3.5.0.23)
Norton Internet Security (Version: 20.2.0.19)
ooVoo (Version: 3.5.3018)
OpenOffice.org 3.3 (Version: 3.3.9567)
PanoStandAlone (Version: 61.0.163.000)
PhotoGallery (Version: 61.0.163.000)
Picture Package Music Transfer (Version: 1.1.00.11270)
ProductContextNPI (Version: 51.0.230.000)
PunkBuster Services (Version: 0.986)
Pure Networks Platform (Version: 11.2.09195.1)
Qualxserve Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.72.80.56)
RandMap (Version: 61.0.163.000)
Readme (Version: 51.0.230.000)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
RealUpgrade 1.0 (Version: 1.0.0)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio DLA (Version: 5.2.0)
Roxio MyDVD LE (Version: 6.1.6)
Roxio RecordNow Audio (Version: 2.0.4)
Roxio RecordNow Copy (Version: 2.0.4)
Roxio RecordNow Data (Version: 2.0.4)
Scan (Version: 6.0.0.0)
ScannerCopy (Version: 6.0.0.0)
Service Pack 1 for SQL Server 2008 (KB968369) (Version: 10.1.2531.0)
SkinsHP1 (Version: 61.0.163.000)
SolutionCenter (Version: 61.0.163.000)
Sonic Activation Module (Version: 1.0)
Sonic Update Manager (Version: 3.0.0)
Sonic_PrimoSDK (Version: 61.0.163.000)
Sony Picture Utility (Version: 3.0.02.12110)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Sql Server Customer Experience Improvement Program (Version: 10.1.2531.0)
Status (Version: 61.0.163.000)
swMSM (Version: 12.0.0.1)
Symantec Technical Support Web Controls (Version: 3.5.3)
Toolbox (Version: 61.0.163.000)
TrayApp (Version: 61.0.163.000)
Unload (Version: 6.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
VST Bridge 1.1
Web Deployment Tool (Version: 1.1.0618)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 61.0.163.000)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player 11
Windows Movie Maker 2.0 (Version: 2.0.0000)
Windows XP Service Pack 3 (Version: 20080414.031525)
WordPerfect Office 12 (Version: 12.01)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 2558.07 MB
Available physical RAM: 1550.98 MB
Total Pagefile: 3168.26 MB
Available Pagefile: 2097.92 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:145.69 GB) (Free:113.03 GB) NTFS

========================= Users: ========================================

User accounts for \\DJMW2V91

Administrator ASPNET faraz
Guest HelpAssistant nida
SUPPORT_388945a0 zafar bukhari


**** End of log ****
####################################################################

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.20.13

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
zafar bukhari :: DJMW2V91 [administrator]

12/21/2012 4:31:23 PM
mbam-log-2012-12-21 (16-31-23).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 304356
Time elapsed: 11 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
############################################################

#5 Broni

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Posted 21 December 2012 - 05:28 PM

Do you want me to just save the log and show it to you or click "Fix MBR" first and then save the log to show it to you?

Just follow my instructions - means post the log and don't click on anything else.

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#6 zafar

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Posted 21 December 2012 - 05:36 PM

Sorry. Here is the log.

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-21 16:56:58
-----------------------------
16:56:58.843 OS Version: Windows 5.1.2600 Service Pack 3
16:56:58.843 Number of processors: 2 586 0x403
16:56:58.843 ComputerName: DJMW2V91 UserName:
16:57:00.937 Initialize success
17:02:39.640 AVAST engine defs: 12122101
17:03:14.593 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-17
17:03:14.593 Disk 0 Vendor: ST3160828AS 8.04 Size: 152587MB BusType: 3
17:03:14.609 Disk 0 MBR read successfully
17:03:14.609 Disk 0 MBR scan
17:03:14.640 Disk 0 unknown MBR code
17:03:14.640 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 54 MB offset 63
17:03:14.656 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 149181 MB offset 112455
17:03:14.687 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 3349 MB offset 305636625
17:03:14.687 Disk 0 scanning sectors +312496380
17:03:14.781 Disk 0 scanning C:\WINDOWS\system32\drivers
17:03:29.109 Service scanning
17:03:55.296 Modules scanning
17:04:15.843 Module: C:\WINDOWS\System32\DLA\DLADResN.SYS **SUSPICIOUS**
17:04:21.609 Disk 0 trace - called modules:
17:04:21.625 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
17:04:21.625 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ac3aab8]
17:04:21.625 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-17[0x8ac3db00]
17:04:22.015 AVAST engine scan C:\WINDOWS
17:04:27.390 AVAST engine scan C:\WINDOWS\system32
17:05:28.562 File: C:\WINDOWS\system32\msginad.dll **INFECTED** Win32:Malware-gen
17:08:20.781 AVAST engine scan C:\WINDOWS\system32\drivers
17:08:45.156 AVAST engine scan C:\Documents and Settings\zafar bukhari
17:15:57.453 AVAST engine scan C:\Documents and Settings\All Users
17:19:09.625 Scan finished successfully
17:32:57.421 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\zafar bukhari\Desktop\MBR.dat"
17:32:57.421 The log file has been saved successfully to "C:\Documents and Settings\zafar bukhari\Desktop\aswMBR.txt"

#7 Broni

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Posted 21 December 2012 - 05:46 PM

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Upload following files to http://www.virustotal.com/ for security check:
- C:\WINDOWS\system32\msginad.dll
If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.

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#8 zafar

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Posted 21 December 2012 - 06:14 PM

Here is the result of the virus total scan. Do you want me to go to Windows Explorer and reverse the changes now or wait for your reply?

SHA256: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
SHA1: da39a3ee5e6b4b0d3255bfef95601890afd80709
MD5: d41d8cd98f00b204e9800998ecf8427e
File size: 0 bytes ( 0 bytes )
File name: 886a885178ceed48d41424d757697fea0dd42364fd0c9eaaf2db11d2326a9779
File type: unknown
Detection ratio: 0 / 46
Analysis date: 2012-12-21 22:41:43 UTC ( 19 minutes ago )

9931477More detailsAnalysis
Comments
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Additional information

Antivirus Result Update
Agnitum - 20121221
AhnLab-V3 - 20121221
AntiVir - 20121221
Antiy-AVL - 20121221
Avast - 20121221
AVG - 20121221
BitDefender - 20121221
ByteHero - 20121212
CAT-QuickHeal - 20121220
ClamAV - 20121221
Commtouch - 20121221
Comodo - 20121221
DrWeb - 20121221
Emsisoft - 20121221
eSafe - 20121220
ESET-NOD32 - 20121221
F-Prot - 20121221
F-Secure - 20121221
Fortinet - 20121221
GData - 20121221
Ikarus - 20121221
Jiangmin - 20121221
K7AntiVirus - 20121221
Kaspersky - 20121221
Kingsoft - 20121217
Malwarebytes - 20121221
McAfee - 20121221
McAfee-GW-Edition - 20121221
Microsoft - 20121221
MicroWorld-eScan - 20121221
NANO-Antivirus - 20121221
Norman - 20121221
nProtect - 20121221
Panda - 20121221
PCTools - 20121221
Rising - 20121221
Sophos - 20121221
SUPERAntiSpyware - 20121221
Symantec - 20121221
TheHacker - 20121220
TotalDefense - 20121220
TrendMicro - 20121221
TrendMicro-HouseCall - 20121221
VBA32 - 20121221
VIPRE - 20121221
ViRobot - 20121221

#9 Broni

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Posted 21 December 2012 - 07:13 PM

Download Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

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#10 zafar

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Posted 21 December 2012 - 08:17 PM

Hi Broni,
Only the system-log.txt showed up. There was no mbar-log-xxxxx.txt. I looked into the mbar folder.
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1011

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_34

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1688879104

------------ Kernel report ------------
12/21/2012 19:33:24
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
PartMgr.sys
VolSnap.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
SYMDS.SYS
sr.sys
SYMEFA.SYS
DRVMCDB.SYS
PxHelp20.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
Mup.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\ati2mtag.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\e100b325.sys
\SystemRoot\system32\drivers\Afc.sys
\SystemRoot\System32\Drivers\DLACDBHM.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\drivers\ScreamingBAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\Drivers\i2omgmt.SYS
\SystemRoot\system32\drivers\NIS\1402000.013\ccSetx86.sys
\SystemRoot\system32\drivers\NIS\1402000.013\Ironx86.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\Drivers\DLARTL_N.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\drivers\NIS\1402000.013\SYMTDI.SYS
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
\??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20121220.001\IDSxpx86.sys
\SystemRoot\system32\DRIVERS\tcpip6.sys
\SystemRoot\system32\drivers\bckd.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\drivers\NIS\1402000.013\SRTSPX.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20121130.005\BHDrvx86.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\ati2dvag.dll
\SystemRoot\System32\ati2cqag.dll
\SystemRoot\System32\atikvmag.dll
\SystemRoot\System32\ati3duag.dll
\SystemRoot\System32\ativvaxx.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\Drivers\DRVNDDM.SYS
\SystemRoot\System32\DLA\DLADResN.SYS
\SystemRoot\System32\DLA\DLAIFS_M.SYS
\SystemRoot\System32\DLA\DLAOPIOM.SYS
\SystemRoot\System32\DLA\DLAPoolM.SYS
\SystemRoot\system32\DRIVERS\Sftvolxp.sys
\SystemRoot\System32\DLA\DLABOIOM.SYS
\SystemRoot\System32\DLA\DLAUDFAM.SYS
\SystemRoot\System32\DLA\DLAUDF_M.SYS
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\pnarp.sys
\SystemRoot\system32\DRIVERS\purendis.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\system32\DRIVERS\dsunidrv.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftfsxp.sys
\SystemRoot\system32\DRIVERS\Sftplayxp.sys
\SystemRoot\system32\DRIVERS\Sftredirxp.sys
\SystemRoot\system32\drivers\NIS\1402000.013\SRTSP.SYS
\??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20121221.004\NAVEX15.SYS
\??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\VirusDefs\20121221.004\NAVENG.SYS
\??\C:\DOCUME~1\ZAFARB~1\LOCALS~1\Temp\aswMBR.sys
\SystemRoot\system32\drivers\kmixer.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\HPZius12.sys
\SystemRoot\system32\DRIVERS\HPZid412.sys
\SystemRoot\system32\DRIVERS\HPZipr12.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8ac3aab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP1T0L0-17\
Lower Device Object: 0xffffffff8ac3db00
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
DriverEntry returned 0x0
Function returned 0x0
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8ac3aab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8ac3c930, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8ac3aab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8ac3db00, DeviceName: \Device\Ide\IdeDeviceP1T0L0-17\, DriverName: \Driver\atapi\
------------ End ----------
Upper DeviceData: 0xffffffffe7eb38b8, 0xffffffff8ac3aab8, 0xffffffff87c794e0
Lower DeviceData: 0xffffffffed261578, 0xffffffff8ac3db00, 0xffffffff86c0ae80
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\WINDOWS\system32\drivers...
The directory C:\WINDOWS\system32\drivers seems inaccessible or encrypted.
Drivers scan is aborted.
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D0F4738C

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 112392

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 112455 Numsec = 305524170
Partition file system is NTFS
Partition is bootable

Partition 2 type is Other (0xdb)
Partition is NOT ACTIVE.
Partition starts at LBA: 305636625 Numsec = 6859755

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 160000000000 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-312480000-312500000)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================

#11 Broni

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Posted 21 December 2012 - 08:43 PM

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#12 zafar

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Posted 21 December 2012 - 09:33 PM

Here is the logfile from AdwCleaner. The ESET scan is still on. I will post the log file for ESET as soon as the scan is done. I really appreciate the time and the effort that you are selflessly using to help a total stranger like me. Thanks.

# AdwCleaner v2.101 - Logfile created 12/21/2012 at 21:07:22
# Updated 16/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : zafar bukhari - DJMW2V91
# Boot Mode : Normal
# Running from : C:\Documents and Settings\zafar bukhari\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\nida\Application Data\Mozilla\Firefox\Profiles\gfdvikua.default\searchplugins\safesearch.xml
File Deleted : C:\Documents and Settings\zafar bukhari\Application Data\Mozilla\Firefox\Profiles\u1npa0qs.default\searchplugins\safesearch.xml
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\fcmdSrch.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
Folder Deleted : C:\Documents and Settings\faraz\Application Data\Babylon
Folder Deleted : C:\Documents and Settings\faraz\Application Data\Mozilla\Firefox\Profiles\71t78a3a.default\extensions\staged
Folder Deleted : C:\Documents and Settings\faraz\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\faraz\Local Settings\Application Data\Babylon
Folder Deleted : C:\Documents and Settings\nida\Application Data\Babylon
Folder Deleted : C:\Documents and Settings\zafar bukhari\Application Data\BabylonToolbar
Folder Deleted : C:\Documents and Settings\zafar bukhari\Application Data\Mozilla\Firefox\Profiles\u1npa0qs.default\extensions\bbrs_002@blabbers.com
Folder Deleted : C:\Documents and Settings\zafar bukhari\Application Data\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\BrowserCompanion
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0D7562AE-8EF6-416D-A838-AB665251703A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\StartSearch
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\clbfjfbnelcflpgpklppgplejolacbej
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKLM\Software\Viewpoint

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v4.0.1 (en-US)

Profile name : default
File : C:\Documents and Settings\zafar bukhari\Application Data\Mozilla\Firefox\Profiles\u1npa0qs.default\prefs.js

C:\Documents and Settings\zafar bukhari\Application Data\Mozilla\Firefox\Profiles\u1npa0qs.default\user.js ... Deleted !

Deleted : user_pref("extensions.facemoods.DNSErrUrl", "hxxp://start.facemoods.com/?a=fmtgl&f=5");
Deleted : user_pref("extensions.facemoods.aflt", "fmtgl");
Deleted : user_pref("extensions.facemoods.dfltSrch", true);
Deleted : user_pref("extensions.facemoods.dfltSrchPrvdr", "Facemoods Search");
Deleted : user_pref("extensions.facemoods.dnsErr", true);
Deleted : user_pref("extensions.facemoods.firstRun", true);
Deleted : user_pref("extensions.facemoods.hmpg", true);
Deleted : user_pref("extensions.facemoods.hmpgUrl", "hxxp://start.facemoods.com/?a=fmtgl");
Deleted : user_pref("extensions.facemoods.id", "40340be9000000000000001372b8e2b8");
Deleted : user_pref("extensions.facemoods.instlDay", "15364");
Deleted : user_pref("extensions.facemoods.mntz", "");
Deleted : user_pref("extensions.facemoods.newTab", true);
Deleted : user_pref("extensions.facemoods.newTabUrl", "hxxp://start.facemoods.com/?a=fmtgl&f=2");
Deleted : user_pref("extensions.facemoods.prtnrId", "facemoods.com");
Deleted : user_pref("extensions.facemoods.searchProviderAdded", true);
Deleted : user_pref("extensions.facemoods.sid", "0e3f204cf81044889524434a9771577b");
Deleted : user_pref("extensions.facemoods.tlbrSrchUrl", "hxxp://start.facemoods.com/?a=fmtgl&f=3");
Deleted : user_pref("extensions.facemoods.vrsn", "1.4.17.11");

Profile name : default
File : C:\Documents and Settings\faraz\Application Data\Mozilla\Firefox\Profiles\71t78a3a.default\prefs.js

C:\Documents and Settings\faraz\Application Data\Mozilla\Firefox\Profiles\71t78a3a.default\user.js ... Deleted !

[OK] File is clean.

Profile name : default
File : C:\Documents and Settings\nida\Application Data\Mozilla\Firefox\Profiles\gfdvikua.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [5315 octets] - [21/12/2012 21:07:22]

########## EOF - C:\AdwCleaner[S1].txt - [5375 octets] ##########

#13 zafar

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Posted 21 December 2012 - 11:10 PM

Hi Broni,
you must have read my above post about the AdwCleaner logfile. here's the file from the ESET Scan....


Operating memory probably a variant of Win32/Ponmocup.AA trojan

I have not clicked on the Finish tab on the ESET Scan yet. Please let me know what I should do next. thanks

Edited by zafar, 21 December 2012 - 11:10 PM.


#14 Broni

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Posted 22 December 2012 - 12:49 PM

Yes I need Eset log.

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#15 zafar

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Posted 22 December 2012 - 01:28 PM

I am sorry Broni, as I said in my first post that I am a novice at this so pardon me if I ask stupid questions. I clicked on the list of threats found and this is what it showed..........



Operating memory probably a variant of Win32/Ponmocup.AA trojan



Do you mean that I should click on the FINISH tab and another logfile will be generated? Is that what you needed?




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