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General-purpose slowness loading streaming videos / possible malware infection?


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7 replies to this topic

#1 Chastain86

Chastain86

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  • Local time:11:08 AM

Posted 20 December 2012 - 10:26 PM

Forum gurus,

I opened up a topic in the Windows Vista forum about a week ago to troubleshoot a possible fault with my router, related to slowness in streaming video from YouTube. The link for that is here.

Alas, my router did eventually shoot craps on me, which led me to purchase a new router this evening. My new router is a Netgear N750, and overall a much more robust model. However, I am still experiencing the aforementioned slowness in loading streaming video, which is naturally pretty troubling.

At this point I'm not certain what's causing the slowness, but I'm worried that perhaps there's something more nefarious at work, so I wanted to get some assistance in finding out what that may be. The only clue I have is that I appear to have multiple instances of iexplorer.exe running in my Windows Task Manager. Aside from the general slowness in streaming video loading, however, I'm not seeing anything else that's particularly troublesome with the day-to-day operation of the machine.

I've run both AVG 2013 as well as MalwareBytes, and in both instances nothing terrifying is showing up.

Can someone run me through the paces and see if we can find why I might be experiencing this slowness?

Thanks all!

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#2 boopme

boopme

    To Insanity and Beyond


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Posted 21 December 2012 - 11:31 AM

Welcome,lets look at some logs and see.

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
>>>

ADW Cleaner

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

>>>>

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Chastain86

Chastain86
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Posted 22 December 2012 - 06:14 PM

Hi Boop,

Results are attached below.


Results from MiniToolbox:

MiniToolBox by Farbar Version: 25-11-2012
Ran by Chastain (administrator) on 22-12-2012 at 07:26:03
Running from "C:\Users\Chastain\Desktop"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Chastain-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-B9-81-6F-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e543:f85b:2aa:9aca%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 21, 2012 3:19:31 AM
Lease Expires . . . . . . . . . . : Sunday, December 23, 2012 3:19:33 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201333689
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-11-F2-DC-00-1B-B9-81-6F-C3
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:848:2648:b720:fabc(Preferred)
Link-local IPv6 Address . . . . . : fe80::848:2648:b720:fabc%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6FFB20D3-2C88-4F65-BEEA-DAE22629230E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2001:4860:4007:800::1002
74.125.224.161
74.125.224.162
74.125.224.163
74.125.224.164
74.125.224.165
74.125.224.166
74.125.224.167
74.125.224.168
74.125.224.169
74.125.224.174
74.125.224.160



Pinging google.com [74.125.224.163] with 32 bytes of data:

Reply from 74.125.224.163: bytes=32 time=34ms TTL=55

Reply from 74.125.224.163: bytes=32 time=23ms TTL=55



Ping statistics for 74.125.224.163:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 23ms, Maximum = 34ms, Average = 28ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=135ms TTL=52

Reply from 98.138.253.109: bytes=32 time=71ms TTL=52



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 71ms, Maximum = 135ms, Average = 103ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=16ms TTL=128

Reply from 127.0.0.1: bytes=32 time=4ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 4ms, Maximum = 16ms, Average = 10ms

===========================================================================
Interface List
8 ...00 1b b9 81 6f c3 ...... NVIDIA nForce Networking Controller
1 ........................... Software Loopback Interface 1
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
17 ...00 00 00 00 00 00 00 e0 isatap.{6FFB20D3-2C88-4F65-BEEA-DAE22629230E}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
9 18 ::/0 On-link
1 306 ::1/128 On-link
9 18 2001::/32 On-link
9 266 2001:0:9d38:953c:848:2648:b720:fabc/128
On-link
8 276 fe80::/64 On-link
9 266 fe80::/64 On-link
9 266 fe80::848:2648:b720:fabc/128
On-link
8 276 fe80::e543:f85b:2aa:9aca/128
On-link
1 306 ff00::/8 On-link
9 266 ff00::/8 On-link
8 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/20/2012 07:44:58 PM) (Source: Application Error) (User: )
Description: Faulting application iTunes.exe, version 10.7.0.21, time stamp 0x504d85d9, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x4674656b,
process id 0x16a8, application start time 0xiTunes.exe0.

Error: (12/20/2012 03:59:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6178

Error: (12/20/2012 03:59:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6178

Error: (12/20/2012 03:59:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/20/2012 03:59:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5179

Error: (12/20/2012 03:59:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5179

Error: (12/20/2012 03:59:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/20/2012 03:59:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4181

Error: (12/20/2012 03:59:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4181

Error: (12/20/2012 03:59:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (12/21/2012 03:19:55 AM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/21/2012 03:19:55 AM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/21/2012 03:16:41 AM) (Source: DCOM) (User: )
Description: {6295DF2D-35EE-11D1-8707-00C04FD93327}

Error: (12/21/2012 03:16:29 AM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/20/2012 02:14:00 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 001BB9816FC3 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/20/2012 01:28:22 PM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/20/2012 01:28:22 PM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/20/2012 01:23:59 PM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExWFailureActions%%5

Error: (12/20/2012 11:06:17 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 001BB9816FC3 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/20/2012 10:13:59 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 001BB9816FC3 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (07/08/2012 10:00:04 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 201 seconds with 180 seconds of active time. This session ended with a crash.

Error: (07/07/2012 08:53:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 135 seconds with 120 seconds of active time. This session ended with a crash.

Error: (05/08/2012 07:55:39 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3811 seconds with 0 seconds of active time. This session ended with a crash.

Error: (08/13/2011 00:22:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 10038 seconds with 60 seconds of active time. This session ended with a crash.

Error: (04/18/2011 01:27:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 102063 seconds with 2220 seconds of active time. This session ended with a crash.

Error: (03/17/2011 04:41:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 437 seconds with 420 seconds of active time. This session ended with a crash.

Error: (10/23/2010 07:16:16 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 173652 seconds with 900 seconds of active time. This session ended with a crash.

Error: (02/21/2010 11:17:40 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 20 seconds with 0 seconds of active time. This session ended with a crash.

Error: (02/21/2010 11:17:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 127876 seconds with 480 seconds of active time. This session ended with a crash.

Error: (11/26/2009 06:59:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 654 seconds with 120 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2012-12-20 23:17:53.552
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:52.926
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:52.299
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:51.693
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:51.051
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:50.435
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:49.751
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:49.078
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:48.463
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-12-20 23:17:47.754
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.2.3.28705)
20/20 v2.2
32 Bit HP CIO Components Installer (Version: 1.0.0)
3ivx MPEG-4 5.0.3 (remove only) (Version: 5.0.3)
AC3Filter (remove only)
Acoustica Mixcraft 6 (Version: b201)
Acoustica MP3 Audio Mixer
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch (Version: 9.0.0)
Adobe AIR (Version: 2.6.0.19120)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Dreamweaver CS3 (Version: 9)
Adobe Dreamweaver CS3 (Version: 9.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
Adobe Help Viewer CS3 (Version: 1)
Adobe PDF Library Files (Version: 8.0)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Advertising Center (Version: 0.0.0.1)
AIM 7
AIO_Scan (Version: 90.0.200.000)
AoA Audio Extractor
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
ASUS RT-N12 Wireless Router Utilities (Version: 4.0.5.0)
Audacity 1.3.5 (Unicode)
Auslogics Disk Defrag (Version: 3.5)
AutoUpdate (Version: 1.1)
AVG 2013 (Version: 13.0.2637)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 2013.0.2805)
AVI Codec Pack
BitTorrent (Version: 6.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 90.0.146.000)
calibre (Version: 0.8.53)
CinemaNow Media Manager (Version: 1.6.10.0)
Copy (Version: 90.0.146.000)
Cortona3D Viewer (Version: 6.0.180)
Coupon Printer for Windows (Version: 5.0.0.1)
CustomerResearchQFolder (Version: 1.00.0000)
CutePDF Writer 2.7
Destination Component (Version: 090.000.091.086)
DeviceDiscovery (Version: 90.0.146.000)
DeviceManagementQFolder (Version: 1.00.0000)
DivX Codec (Version: 6.8.0)
DivX Converter (Version: 6.6.0)
DivX Player (Version: 6.7.0)
DJ_AIO_ProductContext (Version: 90.0.201.000)
DJ_AIO_Software (Version: 90.0.200.000)
DJ_AIO_Software_min (Version: 90.0.200.000)
DolbyFiles (Version: 2.0)
Download Updater (AOL LLC)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
EaseUS Partition Master 9.1.1 Home Edition
Enhanced Multimedia Keyboard Solution
ESET Online Scanner v3
eSupportQFolder (Version: 1.00.0000)
ExtractNow
F4100 (Version: 90.0.200.000)
F4100_doccd (Version: 90.0.200.000)
F4100_Help (Version: 90.0.200.000)
Facebook Plug-In
Fallout
Fast Track USB (Version: 5.10.00.5114v2)
ffdshow [rev 3154] [2009-12-09] (Version: 1.0)
FlipShare (Version: 5.0.5.52727)
FO2 Restoration Project 2.1.2b
Google Chrome (Version: 23.0.1271.97)
Google Update Helper (Version: 1.3.21.129)
GoToMeeting 4.8.0.723 (Version: 4.8.0.723)
Haali Media Splitter
Hardware Diagnostic Tools (Version: 5.00.4424.15)
High-Definition Video Playback 10 (Version: 7.0.11400.29.0)
HP Customer Experience Enhancements (Version: 5.1.0.2264)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Deskjet All-In-One Software 9.0 (Version: 9.0)
HP Easy Setup - Frontend (Version: 5.1.0.2269)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.01 (Version: 2.01)
HP Photosmart Essential2.01 (Version: 1.01.0000)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Smart Web Printing (Version: 111.0.19071)
HP Solution Center 9.0 (Version: 9.0)
HP Total Care Advisor (Version: 1.1.17)
HP Update (Version: 4.000.010.008)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 2.2.0.0000)
Image Zone
ImagXpress (Version: 7.0.74.0)
iTunes (Version: 10.7.0.21)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
Juniper Networks Host Checker (Version: 7.2.0.21697)
Juniper Networks, Inc. Setup Client (Version: 7.2.4.25005)
King's Quest III Redux: To Heir is Human (1.1) (Version: 1.1)
KODAK EASYSHARE Gallery Upload ActiveX Control
KODAK Gallery Upload Software (Version: 1.00.0000)
LG United Mobile Driver (Version: 2.2)
LightScribe System Software (Version: 1.18.6.1)
Logitech WebCam Driver
Logitech Webcam Software (Version: 2.0)
LUMIX Simple Viewer (Version: 0.99.0000)
LWS Webcam Software (Version: 13.00.1774.0)
Magic ISO Maker v5.4 (build 0251)
MAGIX Ringtone Maker 2 e-version (US) (Version: 2.0.1.3)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
MarketResearch (Version: 90.0.146.000)
Media Player Utilities 5.22 (Version: 5.22)
Menu Templates - Starter Kit (Version: 9.4.2.0)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.05.0818)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XML Parser (Version: 8.0.7820.0)
Movie Templates - Starter Kit (Version: 9.4.2.0)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
muvee autoProducer 6.0 (Version: 6.00.050)
My HP Games (Version: HPCMPQ1701)
Nero 10 Menu TemplatePack Basic (Version: 10.0.10600.6.0)
Nero 10 Movie ThemePack Basic (Version: 10.0.10600.6.0)
Nero 9
Nero BackItUp 10 (Version: 5.4.11600.19.100)
Nero BackItUp 10 Help (CHM) (Version: 1.0.10700)
Nero Burning ROM 10 (Version: 10.0.11100.10.100)
Nero BurningROM 10 Help (CHM) (Version: 1.0.10700)
Nero BurnRights (Version: 3.4.10.100)
Nero BurnRights 10 (Version: 4.0.11000.12.100)
Nero BurnRights 10 Help (CHM) (Version: 1.0.10600)
Nero Control Center 10 (Version: 10.0.12000.1.4)
Nero ControlCenter (Version: 9.0.0.1)
Nero ControlCenter 10 Help (CHM) (Version: 1.0.10700)
Nero Core Components 10 (Version: 2.0.13700.0.1)
Nero CoverDesigner (Version: 4.4.8.100)
Nero CoverDesigner 10 (Version: 5.0.10900.11.100)
Nero CoverDesigner 10 Help (CHM) (Version: 1.0.10600)
Nero Disc Copy Gadget (Version: 2.4.17.0)
Nero DiscCopy Gadget 10 (Version: 3.0.10700.9.100)
Nero DiscCopyGadget 10 Help (CHM) (Version: 1.0.10600)
Nero DiscSpeed (Version: 5.4.10.100)
Nero DiscSpeed 10 (Version: 6.0.10800.7.100)
Nero DiscSpeed 10 Help (CHM) (Version: 1.0.10600)
Nero Dolby Files 10 (Version: 2.0.11000.0.10)
Nero DriveSpeed (Version: 4.4.10.100)
Nero Express 10 (Version: 10.0.11000.10.100)
Nero Express 10 Help (CHM) (Version: 1.0.10700)
Nero InfoTool (Version: 6.4.10.100)
Nero InfoTool 10 (Version: 7.0.10800.8.100)
Nero InfoTool 10 Help (CHM) (Version: 1.0.10600)
Nero Installer (Version: 4.4.9.0)
Nero Live (Version: 1.4.40.0)
Nero MediaHub 10 (Version: 1.0.13400.11.100)
Nero MediaHub 10 Help (CHM) (Version: 1.0.10700)
Nero Multimedia Suite 10 (Version: 10.0.13100)
Nero PhotoSnap (Version: 1.53.2.0)
Nero Recode (Version: 4.4.22.0)
Nero Recode 10 (Version: 4.6.10900.4.100)
Nero Recode 10 Help (CHM) (Version: 1.0.10600)
Nero Rescue Agent (Version: 2.4.11.100)
Nero RescueAgent 10 (Version: 3.0.10900.9.100)
Nero RescueAgent 10 Help (CHM) (Version: 1.0.10700)
Nero ShowTime (Version: 5.4.13.100)
Nero SoundTrax 10 (Version: 4.6.10600.2.100)
Nero SoundTrax 10 Help (CHM) (Version: 1.0.10600)
Nero StartSmart (Version: 9.4.11.100)
Nero StartSmart 10 (Version: 10.0.11200.12.100)
Nero StartSmart 10 Help (CHM) (Version: 1.0.10700)
Nero Update (Version: 1.0.0017)
Nero Vision (Version: 6.4.9.100)
Nero Vision 10 (Version: 7.0.11100.8.100)
Nero Vision 10 Help (CHM) (Version: 1.0.10600)
Nero WaveEditor (Version: 5.4.23.0)
Nero WaveEditor 10 (Version: 5.6.10600.2.100)
Nero WaveEditor 10 Help (CHM) (Version: 1.0.10600)
NeroBurningROM (Version: 9.4.13.100)
NeroExpress (Version: 9.4.13.100)
NeroLiveGadget (Version: 1.2.7.100)
neroxml (Version: 1.0.0)
NVIDIA Drivers (Version: 1.10)
Photo Explosion (Version: 4.0.0.12)
Photo Transport (Version: 1.0.1)
PhotoStudio Expressions
PixiePack Codec Pack (Version: 1.0.100.0)
PrimoPDF (Version: 4.0.2.5)
PSSWCORE (Version: 2.01.0000)
Python 2.4.3 (Version: 2.4.3150)
Quest for Glory II
QuickTime (Version: 7.72.80.56)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5548)
Regal Beagle 2000 beta1
Rhapsody
Rhapsody Player Engine (Version: 1.0.604)
ROM CHECK FAIL 1.0
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.4.0)
Roxio Creator Basic v9 (Version: 3.4.0)
Roxio Creator Copy (Version: 3.4.0)
Roxio Creator Data (Version: 3.4.0)
Roxio Creator EasyArchive (Version: 3.4.0)
Roxio Creator Tools (Version: 3.4.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio MyDVD Basic v9 (Version: 9.0.559)
Scan (Version: 9.0.0.0)
ScummVM 0.12.0
Skype™ 5.10 (Version: 5.10.116)
Snapfish Media Detector (Version: 1.7.0.15)
social.im (Version: 1.0.3744)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SolutionCenter (Version: 90.0.146.000)
SoundTrax (Version: 4.4.23.0)
Space Quest Collection™ (Version: 1.00.0000)
Status (Version: 90.0.146.000)
swMSM (Version: 12.0.0.1)
The Game Of Life by Hasbro (Version: 1.0)
Toolbox (Version: 90.0.146.000)
Total Video2DVD Author 2.30
TrayApp (Version: 90.0.146.000)
Tunebite (Version: 5.1.145.0)
TVersity Codec Pack 1.7 (Version: 1.7)
TVersity Media Server 1.9.7 (Version: 1.9.7)
Uninstall Dual Mode Camera (TDC13E0)
UnloadSupport (Version: 9.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760573) 32-Bit Edition
VideoToolkit01 (Version: 90.0.146.000)
WebReg (Version: 90.0.146.000)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8098.930)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live OneCare safety scanner (Version: 1.0.0.0)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WinZip 11.1 (Version: 11.1.7466)
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Software Update

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 2941.76 MB
Available physical RAM: 1431.88 MB
Total Pagefile: 6096.09 MB
Available Pagefile: 4269.63 MB
Total Virtual: 2047.88 MB
Available Virtual: 1960.16 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:363.74 GB) (Free:56.96 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:8.87 GB) (Free:1 GB) NTFS
4 Drive f: () (Removable) (Total:1.84 GB) (Free:1.59 GB) FAT
8 Drive j: (Iomega HDD) (Fixed) (Total:1397.26 GB) (Free:657.89 GB) NTFS

========================= Users: ========================================

User accounts for \\CHASTAIN-PC

Administrator Chastain Guest


**** End of log ****


Results from ADW Cleaner:

# AdwCleaner v2.101 - Logfile created 12/22/2012 at 07:29:34
# Updated 16/12/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Chastain - CHASTAIN-PC
# Boot Mode : Normal
# Running from : C:\Users\Chastain\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
Folder Deleted : C:\Program Files\Common Files\Software Update Utility

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\FocusInteractive
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default
File : C:\Users\Chastain\AppData\Roaming\Mozilla\Firefox\Profiles\8jf5v34b.default\prefs.js

C:\Users\Chastain\AppData\Roaming\Mozilla\Firefox\Profiles\8jf5v34b.default\user.js ... Deleted !

[OK] File is clean.

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Chastain\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [3094 octets] - [22/12/2012 07:29:34]

########## EOF - C:\AdwCleaner[S1].txt - [3154 octets] ##########



No malware results were present from the ESET scan.

#4 boopme

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Posted 22 December 2012 - 08:32 PM

Lets do a couple more,these are quick and I want to be sure there are no rootkits.

Please download aswMBR ( 4.5MB ) to your desktop.
  • Double click the aswMBR.exe icon, and click Run.
  • When asked if you'd like to "download the latest Avast! virus definitions", click Yes.
  • Click the Scan button to start the scan.
  • On completion of the scan, click the save log button, save it to your desktop, then copy and paste it in your next reply.



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.



Junkware Removal Tool
Posted Image Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.




Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.



Clear my web browser's cache, cookies, and history

How is it?

Edited by boopme, 22 December 2012 - 08:34 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Chastain86

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Posted 24 December 2012 - 12:56 PM

Hi Boop,

Just a heads-up -- I'll get to your instructions later this evening. The holidays are making it difficult to find the time to sit down and focus.

Look for a reply from me this evening.

#6 boopme

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Posted 24 December 2012 - 02:32 PM

Whenever,i'm in the same boat :santa:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Chastain86

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Posted 02 January 2013 - 09:39 PM

Boop,

Just an FYI -- my modem ended up failing during the Christmas holiday and was subsequently replaced. This tells me that the issue was likely localized there. As I said before, the issue I was experiencing with streaming video and downloads was affecting everything that was connected to the modem and router, including my desktop terminal as well as my Xbox 360. To me, this simultaneous problem with both devices pointed at a connection issue.

I'm happy to report that once the modem was replaced, the issue has been resolved. I think at this point it's beneficial to go ahead and close this thread. If a similar issue pops up in the future, I'll open another one and we can troubleshoot from there.

Thanks for all your hard work, sir. It's always nice when your initial suspicions are confirmed, as it was in this case.

#8 boopme

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Posted 02 January 2013 - 11:55 PM

Glad to hear it! You are welcome.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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