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Can't connect to the internet after using combofix


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3 replies to this topic

#1 eli_bebe_dbz

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Posted 20 December 2012 - 02:26 PM

I had a malware that coudn't be deleted I tried everything, until I used combofix to remove it.But now I can't get my internet connection wifi or by cable (via router) to work.It says limited connectivity and the network bars show a yellow triangule all the time.

Can you please help me?

thanks in advanced

Edited by eli_bebe_dbz, 20 December 2012 - 02:27 PM.


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#2 1972vet

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Posted 22 December 2012 - 07:55 AM

Greetings eli_bebe_dbz and Welcome to the Forums,

Please do the following:
Using a working computer, please download Malwarebytes Anti-Rootkit Posted Image and save it to some removable media...then take that media to the non-working system. Insert the media and transfer the download to the desktop.
  • Be sure to print out and follow these instructions for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • Since we already know there are problems with Internet access, please run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer...(running this tools will also address problems with "Windows Update, Windows Firewall or other system issues").
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply and let us know what issues remain. Also, please tell us how that system behaves for you now. Thanks!
Note: Further documentation on this tool can be found in the ReadMe.rtf file which is located in the Malwarebytes Anti-Rootkit (mbar) folder.

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#3 1972vet

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Posted 27 December 2012 - 06:12 AM

Still with us eli_bebe_dbz?

Disabled Veteran, U.S.C.G. 1972 - 1978
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#4 1972vet

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Posted 29 December 2012 - 04:46 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Disabled Veteran, U.S.C.G. 1972 - 1978
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