It started one day by crashing, displaying a BSoD and restarting. I thought nothing of it as I've had it happen a few times before on other laptops, but about an hour later it happened again, and again...and again.
Its probablly happened like 60 or 70 times now in the last 2 weeks, sometimes when I use my laptop a lot it will do it 10+ times in a day. Luckily it didn't start until finals week where I didn't need my laptop, but now that I'm home I want this solved, I can't have this happening when I go back to school.
The BSoD refers to iastor.sys as the error, and I can get the other codes in a minute, but I'm trying to type this quickly in fear of the computer crashing again.
Any help would be much appreciated, thank you!
EDIT : I've contacted Dell twice now, the first time the tech was very unhelpful and lied about calling me back the next day to check if his "fix" worked (it didn't, I got another BSoD 5 minutes after the call ended).
The second time the guy was helpful, he deleted the driver and uninstalled an Intel program, but unfortunately when he told me to restart the computer it wouldn't boot (thanks Dell!). I have a box here to ship the computer in (got it 2 days ago), but really don't want to if I don't have to, I use this computer for photo/video editing on the go and need it for the next month to finish up some projects, I can't be without it for two weeks as the only other computer available to me is a terrible desktop that's on its way out.
EDIT 2 : Blue Screen viewer file :
Dump File : 122012-18860-01.dmp
Crash Time : 12/20/2012 12:29:55 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0105f768
Parameter 3 : fffff880`039e9798
Parameter 4 : fffff880`039e8ff0
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+7dbc8
File Description :
Product Name :
File Version :
Processor : x64
Crash Address : iaStor.sys+49768
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122012-18860-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 288,560
Edited by That Guy in Maine, 20 December 2012 - 01:15 PM.